Ed and Allison are such a pleasure to deal with. Their office and units are clean and well…read moremaintained and their prices are the best in town. They're also right across from Maxwell Air Force Base so this is perfect for those in the military. I feel totally safe knowing that my property is in good hands here. I highly recommend them.

very nice people courteous, respectful, professional. i have been using their facility for a very…read morelong time they have reasonable prices, clean facility.

Great place to store your belongings. The units are clean and well maintained, and the property is…read moresecure and safe. This is a family owned business, not a chain company. The management is kind and thoughtful. They are always willing to help their tenants in any way that they can. Whether you are renting the smallest unit that they have, or the largest unit that they have, you and your belongings are important, and equally cared for. The prices are the absolute best in town. These are just good, honest, hard working people.

Ed and Allison are such a pleasure to deal with. Their office and units are clean and well…read moremaintained and their prices are the best in town. They're also right across from Maxwell Air Force Base so this is perfect for those in the military. I feel totally safe knowing that my property is in good hands here. I highly recommend them!

Best U-Haul location I've been to. Owner and staff are all pleasant. I've purchased moving…read moresupplies, and rented a couple of trailers here without any issues. They always have plenty of inventory (including harder to find things like large trucks and auto transport trailers). The box bundles are also the cheapest you will find moving boxes in the area. Great place!

We decided to use Maxwell Mini Storage to store our daughters' vehicle while they were home for…read moreChristmas. They had the car serviced at the Subaru dealership prior to parking it in the storage lot in preparation for their return after the Christmas break, so we know the vehicle was in good working order. When they dropped the car off on 11/29/22 just before closing, the maintenance/security guy Jerome instructed the girls to park the vehicle in a specific area, my daughter's gut instinct told her this was not a great area with a clear view to cameras as he had her park next to a large RV, but she's a 20 year old college student and Jerome asked her to park there so he can keep a closer eye on it. When they returned on January 7, 2023 they picked up the car on their way home from the airport to find that the car started but was extremely loud! They got the car back to campus and immediately called Subaru to make an appointment to have it looked at. When they brought the car to the dealership on Monday morning they learned the catalytic converter was stolen. My girls immediately went to the police station to file a police report then proceeded to Maxwell Mini Storage to inform them of the theft from their "secure" lot. Dennis the GM was there and was helpful in taking her to the parking spot and showing her where the nearest cameras were and it turns out the spot Jerome instructed them to park was not in a very secure spot in clear view of the cameras. Dennis was able to contact the Owner Nissin Presenti in India and was told Maxwell Mini would help with the police investigation as well as the insurance claim, but did not accept any fault. They also apparently do not carry liability insurance for anything that happens while your possessions while they are being stored at their facility. Their website states, "We have outdoor drive up and indoor climate controlled units available. Our gated property is secured by a live-in maintenance employee, razor-wire fenced perimeter, electronic keypad access, professionally monitored security alarm, fence motion detectors, and 24x7 video surveillance." Upon my further investigation of this company, they are NOT accredited with the BBB. DO NOT USE THIS FACILITY!!!

Excellent service! Found everything I need for my moving and storage needs at a really good price.read more

Booked this company for a move from Birmingham, AL to Pell City, AL…read more I asked for the 20ft truck hoping that everything would fit. The crew went above and beyond to make sure it did. They were very honest in packing the truck & they made sure they utilized all the space possible! I have never seen a truck packed so perfectly

I never in my life hired a moving company that disassembles but doesn't reassemble. There was…read morenothing in writing about it, none of my emails or messages stated it, It is also NOT on the website. They repeatedly asked for more money before the move even during AFTER I already paid. He waited until he loaded the truck to ask. Even if it wasn't "concrete" him even asking for more money was unprofessional and truly offended me. I have all my receipts, messages, and I screenshotted their entire website. When I posted my experience on facebook, they left a very distasteful reply and people responded to how unprofessional they were and of course, they didn't reply back or take accountability for it. My receipt has handwritten marks of them trying to add more charges on my move yet the receipt says it would NEVER be altered by hand therefore my receipt is null and void and a new one should have been given. Not to mention, they didn't get all of my belongings. He told me DURING the move they he doesn't move shoe boxes, yet this was never stated and of course NOT ON THEIR WEBSITE! I have moved 5 times and movers never questioned my shoe boxes. You cannot have restrictions and it's not in writing. And you cannot verbally say things the day of the move. This experience truly affected my mental health. They didn't take accountability for being almost an hour late either. I booked in April btw so this is not like it was a last minute move. I honestly wouldn't have made a post if my bed was put back together. ALSO i had an 65in tv, of course i didn't want it on the truck so i asked him to put it in my car. he did no questions asked, but did he bring it up to my new apartment NO! He said he put it in my car as a courtesy but if i couldn't do it myself, how tf would i be able to get it out myself??? my other movers never questioned that. it is also what? NOT STATED IN WRITING!!! He has these imaginary policies in place that are nowhere to be found. Those are the type of questions you asked when building a quote! I did everything right on my end. But until he learns true customer service, I do not recommend. Short distance, maybe (that's me being nice) but absolutely not for long distance.

He was there at the scheduled time, to the minute, and had removed everything in less than 15…read moreminutes. The price was not exactly cheap, but it was less than other similar services quoted. Very impressive.

The owner was easy to work with and her crew did an outstanding job. There were professional and…read morecourteous. She helped with a move out cleaning including cleaning appliances. Her crew went above. It certainly helped lower the stress of the move.