Had to make an unexpected trip and ran out of clean clothes. Found this laundromat and went there…read morewith a bit of hesitation. However, what I found was an amazing customer service, very clean washers and dryers, very clean facilities and everything I needed to get my clothes washed. The attendant on duty was exceptionally helpful and went over an above my expectations. I will use them again if ever in town and need a laundromat.

This is one of the cleanest laundry mats I've ever been in. Great customer service. I used the wash…read moreand fold service while I was in town for training. My clothes smelled amazing! They let you choose your detergent and fabric softener. It's a little pricey but you're paying for a convenience. I highly recommend the wash and fold service to save yourself a ton of time if you're on vacation or in town for work. They also give you a bright green laundry bag on your first visit so you can transport your laundry on future visits.

I would love to acknowledge this business for their amazing laundry service with free pick up and…read moredelivery. They had a job and they executed it well. Thank you so much for your business. I'll definitely refer friends and family.

I am a military member, and I have taken my uniforms to Jim Massey's TWICE. The first time, they…read moreironed my blues improperly. They left huge railroad tracks down all the sleeves, on ALL THE SHIRTS! On one shirt I had asked them not to crease the collar at all (because I use it for service dress)... they creased it with starch! The second time, I decided to try a separate location and was even more disappointed. They flat out LOST my Heavy Blues V-Neck Sweater. The first time I went to pick up my uniforms the desk attendant (who mumbles and has a horrible attitude) said they had shipped it to another store and to come back later. I came back 4 - 5 days later (as directed) and the same attended (again with the horrible attitude) tells me they lost it so I should look in the mail for compensation check... I GOT A LETTER FOR STORE CREDIT that reads as follows: "Again we would like to apologize for the inconvenience this matter has caused you and appreciate your patience and understanding in dealing with this unfortunate situation. Store Credit has been issued in your name at the store, this credit has no expiration date and has been entered into the store computer to insure you of full payment $47.00. Jim Massey's is committed to providing the very best drycleaning & Laundry service available in Central Alabama. We proud of our excellent service, and you should expect it at all times. We apologize for our failure and we are working very hard to insure that it does not happen again. Clusters are the backbone of any company and I hope we have satisfied you in such a way that we will continue to service all of your dry-cleaning & laundry need in the future." Yes grammatical and capitalization errors included! How is this compensation! I don't want them every touching my uniform items again! On top of that how is store credit going to help me acquire another sweater? If anything they should be paying me $50.00 for a $3.00 inconvenience fee for their ignorance, for making me drive up there twice to pick up the lost item and again tomorrow morning to argue about "compensation!" This is completely unprofessional and unsatisfactory. Use the Base DryCleaners or purchase your own at-home steamer, dealing with company is not even worth your time, effort, or business. Period.

Good at the store, staff at drop off very good. Pray for…read morewhen you will get your order and properly prepared. They charge $8/sweater. I have no issue with the price but there failure rate of being folded as requested versus hung, do not want for sweaters, only got 4 of 9 right, then only git 4 of seven right and the order today, only had to get one right...FAIL AGAIN. Wonder if they are going to offer compensation for fuel and time? I am not asking but do u ourself a favor, start to look into another dry cleaner and skip the experience here. I am doing such.

Excellent, Fast, Friendly service! Dropped off the true test of a dry cleaners, a white dress shirt…read morewas ready next day and look back and new, no double creases or stains of any type. Will definilty recommend.

They have a one star because they work hard to get it. This is the typical dry cleaner that if you…read moreask for no starch they don't think you are smart enough to know if it is starched. They are extremely expensive and definitely don't get what you pay for unless you are buying frustration

Every single time that I go there I am greeted by a smiling employee, and at times when I have…read morequestions, a very helpful one. All cleaning that I have taken there has been perfect!

I took a formal dress To be clean for an upcoming ceremony…read more Unfortunately, I did not check the garments until I got home and when I looked at it I saw that it still had the same spot on it that it did when I initially took it to the cleaners. I ask for a refund but of course it was not given and they asked if I wanted it to be clean again and I was like if it wasn't clean correctly the first time do u think it'll be clean this time my answer was no but it is what it is! That was 30.00 wasted I will not be returning to this cleaners! Please clean individuals clothing people do not have many and time to waste because you are not doing your job and or half doing it!!!!!!

I am a military member, and I have taken my uniforms to Jim Massey's TWICE. The first time, they…read moreironed my blues improperly. They left huge railroad tracks down all the sleeves, on ALL THE SHIRTS! On one shirt I had asked them not to crease the collar at all (because I use it for service dress)... they creased it with starch! The second time, I decided to try a separate location and was even more disappointed. They flat out LOST my Heavy Blues V-Neck Sweater. The first time I went to pick up my uniforms the desk attendant (who mumbles and has a horrible attitude) said they had shipped it to another store and to come back later. I came back 4 - 5 days later (as directed) and the same attended (again with the horrible attitude) tells me they lost it so I should look in the mail for compensation check... I GOT A LETTER FOR STORE CREDIT that reads as follows: "Again we would like to apologize for the inconvenience this matter has caused you and appreciate your patience and understanding in dealing with this unfortunate situation. Store Credit has been issued in your name at the store, this credit has no expiration date and has been entered into the store computer to insure you of full payment $47.00. Jim Massey's is committed to providing the very best drycleaning & Laundry service available in Central Alabama. We proud of our excellent service, and you should expect it at all times. We apologize for our failure and we are working very hard to insure that it does not happen again. Clusters are the backbone of any company and I hope we have satisfied you in such a way that we will continue to service all of your dry-cleaning & laundry need in the future." Yes grammatical and capitalization errors included! How is this compensation! I don't want them every touching my uniform items again! On top of that how is store credit going to help me acquire another sweater? If anything they should be paying me $50.00 for a $3.00 inconvenience fee for their ignorance, for making me drive up there twice to pick up the lost item and again tomorrow morning to argue about "compensation!" This is completely unprofessional and unsatisfactory. Use the Base DryCleaners or purchase your own at-home steamer, dealing with company is not even worth your time, effort, or business. Period.