I schedule a Friday appointment. I dropped my car off on Thursday evening. I went to pick up my car…read moreon Friday before 5pm. It was closed and no one was there. I called and left a message. The owner called me back and said the appointment was for Monday. He was wrong. When I picked up my car on Monday, no apologies. No discount. Nothing. Also, the steering wheel has white stains on it. They are still not gone. Terrible customer service and not trustworthy.

I was in from out of town and needed a last minute detail before the holidays and Dave was able to…read moreaccommodate my vehicle. The detailing work really was "detailed". I'm very pleased.

I was way overdue for professional detail in my car so I reached out to the local Volvo dealership…read more They didn't provide those services, so they referred me to Ackerman's. So I called Ackerman's and not only were they able to get me in right away, but they both treated me with COMPLETE respect. I was blown away with how beautiful my car looked on the inside. (Only got an interior detail) For the price you pay, it's very worth it and I will definitely be going back when the time comes. I will always recommend Ackerman's to anyone who's looking for a professional and quality oriented detailing service here in Bloomington.

My "Go To" guys for keeping the cars looking like new regardless of the age…read more These guys know all the tricks to keep it looking it's absolute best. Friendly faces and professional performance.

I was very impressed with my interior detail of my SUV. Thomas was punctual and professional. I've…read morealready recommended him to friends and neighbor.

I have used Tom's services twice now. I have been very happy with the service both times. Each time…read morehe was able to get stains out. Once sunscreen stains on leather and another time Bailey's Irish coffee out of the carpet. No streaks on the windshields and glass. Always professionally done and great attention to detail when cleaning the interior, cleans spots I didn't even know existed in the car. Highly recommend using TKS Detailing.

On Friday, May 30th, my daughter took her 2010 Mercury Mariner to your Bloomington, Indiana…read morelocation for an interior detail, fabric protectant, and exterior wax. While speaking with Sebastian, they agreed to look at removing scratches from both the driver front door and passenger front door ONLY . He looked at the interior as well as said that because it was in good condition, he would also discount the interior detail cost. He stated that removing scratches from the two doors would be $100 each. When my daughter was called to pick up the vehicle (very near closing time), she went to her vehicle and noticed that the scratches were not gone. When she asked about it the female worker stated, "let me go fix the silly boys' mistake." She took the vehicle for about 5 minutes and when she brought it back some of the scratches were gone but there were still scratches visible. When my daughter asked about the remaining scratches, it was stated that there were some that "were too deep." She was then told that they went ahead and did the scratch repair to the hood since they couldn't get the scratches out of the doors. She did not ask for the hood to be done, nor was she asked if that was acceptable. This was not what she asked to be done and did not agree to have this done since "the scratches around the doors were too deep." If the female could work on the door scratches and remove some of the scratches in 5 minutes, it stands to reason that if they had actually taken the time to do the job properly (or at all) that the $200 she paid for scratch removal may have proven cost effective. My daughter, at this point, had not even seen the interior of the car and the location was closing. Once she got in the vehicle, the seats had a protective plastic covering and she was told not to remove them for a while. The dash had dust on it, as if it hadn't been touched. There was visible debris on the carpet between the door and drivers seat as well as debris in the door handle pocket area. There is a greasy substance, even appears to be dripping down in areas, on parts of the dash which does not come off by wiping, and the back cargo area had not been cleaned or swept out. There are areas where it doesn't appear to have even been wiped down (particularly around doors). The seats now have a strange pattern of staining or discoloration on them and there are visible areas of white patches as well. You will even see a picture of the seatbelt buckles that weren't even cleaned. Returning the vehicle was not as option as the location was then closed. I called the location on Saturday to see if she could bring the vehicle back to have the situation rectified, as she did not work on Saturday. The location was closed on Saturday and Sunday. I called and spoke with Sebastian on Monday morning and he said "she can bring it back in to be touched up." My daughter works daily from 7am-6pm and dropping the vehicle off again and leaving it is not an option. Frankly, she should not have to take another day off of work, make arrangements for someone to pick her up and drop her back off, or be inconvenienced so that your employees can touch up their shoddy, lazy, and half-effort work. My husband and I have been customers at this location for over 20 years and have referred many family members and friends to this location as well. We live over an hour and 15 minutes from Bloomington, yet make the drive multiple times per year to have our vehicles serviced here. My husband requested a call from the owner, Jim. His request has not been answered. As you can imagine, we are extremely disappointed and unsatisfied with the experience our daughter had at the Bloomington location. She was charged $714.98 for a job that is clearly inadequate and unsatisfactory. I am including pictures for your reference and a picture of her receipt. Please reach out to me at 812-xxx-xxxx if I can be of any further assistance. Please advise on the next step to rectifying this situation. I look forward to hearing from you soon. Their only solution to the issue is to have her return the vehicle for a quick touch up. To complete the work which was paid for would take much longer than in and out so she doesn't have to drop off and leave the car.

Bought the undercoat special for my truck. When I picked my truck up, I crawled under it (they…read moredidn't expect that) and showed them pictures where they missed cross members, pockets by the inner fenders and inside tubular cross members. Rescheduled an appointment to touch these up. To my disappointment, some areas were still missed and I was told they didn't have the equipment to spray inside the tubular cross members. According to Ziebart's corporate website they do have the equipment, so this was just a lie. I do not recomend doing bussiness with blatant liars.

These guys aren't cheap - it was $325 for an interior and exterior detailing. But - you do get…read morewhat you pay for. They DETAIL every damn thing - the door jambs, ceiling, dashboard, coffee cups - everything! Even the buttons that you use to open the windows were sparkling! Aaron has good communication and answered all my questions leading up to the big day. He is easier to reach by text instead of phone. Location is closer to Ellettsville.

True my artisans. After seeing what they could do for my car, I sent them my husbands vehicle…read more(which he uses for his handyman/farm work). In other words, it was beyond filthy. When I got his vehicle back, I was amazed. They even got the ink that had exploded from a pen years ago off the dash! It looked like a new vehicle. Even smelled like a new vehicle. Obviously I highly recommend them.

David was very professional thorough! Response time was also perfect as well as reasonable pricing…read more High recommend!

Very professional, highly recommended, and reasonably priced. These are my go to guys for any…read morerepairs in the Bloomington, IN area.

I went to this car wash about a week or so ago to wash my equinox. I went through one of the car…read morewashes closest to the middle. And paid $14. Afterwards I went to put tire dressing on and my wheels were still black. I went in one of the self wash bays closest to the middle and spent another $3 in attempt to further clean my wheels. Afterwards I left a concern in the box with my name address phone number and email. I was very disappointed that I didn't hear from anyone even if it was to say sorry but that was a lot of money and I shouldn't have had to spend that much

Used to come here all the time. Really good washes. Some older man came up to me and told me i…read morecouldn't install my decals (that have to be applied freshly after a wash) in a open self service bay that absolutely nobody is waiting for. mind your business and i'll be out of your hair in no time

They did a great job - my car sparkled! Like all detailing services, it is isn't cheap but pricing…read moreis competitive. Just FYI - there is no place to wait in their shop and no shuttle service, so make sure to have someone drop you off and pick you up or get an Uber. They are appointment only - no walk ins.

I purchased a gift card to Hoosier Auto shine. When it came time to redeem it, the owner was…read morecompletely unresponsive and ghosted me. Now I'm left with a useless gift card that I spent good money for.

I've been going here for several years and never had a problem. They recently "upgraded" their…read moresystem and it is horrible. Leaves your car dirty and without polish. Even before leaving the wash you can tell it's going to be bad as the water doesn't bead. It's like the system is skipping steps or missing chemicals. Could achieve the same results with a garden hose and sprayer.

You'll waste your money! Paid $21 with the added Ceramic coat and tires look horrible, mirrors look…read morehorrible and didn't even get all the bugs off the right side of my windshield! DO NOT WASTE YOUR MONEY HERE!!