About as perfect as the ride could get! Pricing was a little expensive but the travel was also…read morepretty far (Aberdeen to Olympia in WA). My taxi driver was well kept, vehicle was clean, driver arrived early, and was very courteous and friendly. The customer service team too, friendly, responsive and understanding while trying to reserve in a low cell service area. Kudos to the team and please treat them well! They all earned it! (I believe the team was Ashley as the service rep, and Williams as the driver. 10/10 would recommend both for their interpersonal skills!)

Dennis was on time, very friendly and when we got to our destination waited to make sure we were…read moreable to gain entrance to the building. That was important since a call had to be made in order for someone to unlock the door and let us in. It took a while before the person came out of a back room and opened the door so we weren't sure for awhile about being let in. We appreciated very much that he waited for us to gain entrance. We would definitely use his service again! Teresa 3/25/2023

Always reliable and on time and safe driver. Excellent service…read more I highly recommend this company.

I wanted to book a last minute airport shuttle and Justin and Robinson were very helpful in getting…read morean early morning shuttle spot for me. Justin was very helpful and polite and made the booking process easy.

Not sure if they are still in business? Tried to call number multiple times, it doesn't have a…read morevoicemail setup yet.

We've used Michael's service several times and each time has been flawless! He shows up on time and…read morehe's a very cool guy ! Will use his service againA++++

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

I use century car service for three trips. Pick up at the Seattle airport to my downtown hotel…read more Pick up from my downtown hotel to the cruise port. And then finally cruise port pick up to the airport. Every ride was on time with a professional driver who assisted with anything we needed. I highly recommend century car service for any transportation needs in Seattle! Thank you for a great experiences.

I accidentally left my phone behind after being dropped off at the airport. The gentleman in the…read morefront office went above and beyond to help me. He quickly located my phone and arranged to get it back to me before my flight. His kindness, professionalism, and willingness to help turned a stressful situation into a great experience. Excellent customer service and a team that truly cares about their customers. Highly recommend!

We used their service for airport parking. Booked online for self parking which was a bit more…read moreexpensive than valet, but you keep your keys. Drop off was easy and the shuttle left in 5-10min. I believe it stops in island 1 and 3 at the airport which is at the street level of the parking lot right across the airport connected by bridges. For the return you need to call them and provide your number from the paper slip they give you. It took about 10-15 min for the shuttle to come and it does stop at the same islands. After that, everything was smooth again in getting our car from the lot. There is also a bathroom there if needed.

Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!

After checking in waited one hour and forty five minutes before they picked us up. They picked up…read moreat least 20 people before us but the dispatcher said we were going to have to wait. She said she would call the owner, no help. Driver was friendly and only reason for two stars. Look elsewhere.

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.

My family and I used Ecocides recently for our trip to and from the airport during the busy…read moreholiday. It was our first time and most definitely will not be our last time. First off, Al is incredibly prompt, responsive, and incredibly accommodating. I love that we could book a car that includes an already safely installed car seat for our kiddo. As a parent, knowing I don't have to worry about this logistic is a HUGE weight off my shoulders. Let's talk about the vehicle itself - just wow. It was comfortable, had entertainment for the little one, and incredibly spacious. We were able to comfortably fit ourselves and our luggage without any problems. All in, I would recommend Al and his company to anyone who is looking for a reliable and luxurious experience.

Hired a few times for rides to the airport, once in the middle of the night. Always been on time…read moreand feeling like a VIP in the big van. Friendly and great local business that's loved by the neighbors. Thank you and sorry for the racist jerk that requested an estimate.