I took my truck there to have new brakes installed and provided my own parts. However, I was still…read morecharged for new brakes as if they had supplied them. I don't think I should have been billed for parts I already provided. I recommend checking your receipt carefully if you bring your own parts.

Had some new nexen tires installed and they broke my sensor and did not tell me about it my dash…read moreinformation center came up to service my tire system and I went back they said I would have to pay so much to have it recalibrated. I didn't do it then. I just had new tires installed by someone else and come to find out my sensor was broken and completely missing and they installed a regular valve stem in its place. Cost me 60$ to replace their screw up

They are also quick to sue people over repos of you bought a lemon . I see this all the time with…read morelocal people who got stuck in that situation .

I have had 2 sales from this place they are awsome I just got a harley from them I will repeat…read morebusiness with Gillis power sports ! Everyone there knows their job an are very polite. I will continue sending people there! When u buy a used car its just that a used car no one can foresee what going to happen 3 months down the road!

Very snooty short on answers. No talking to or dealing with. Just rudeness. High dollar very…read moreexpensive. $600 for under 20 miles never used them before our accident but highway patrol called them. wish it had been better

From the owner: Hardin County Towing & Recovery Road service, Emergency repairs. Offroad Winching & Recovery. Tire…read morechanges, lockouts etc. Savannah TN Crump Shiloh and Pickwick near Olivehill

I'll never go anywhere else to purchase a vehicle or to get mine serviced! I've bought multiple…read morevehicles here over the years and have always had them do my servicing as well. The entire staff has always been friendly and helpful. I recommend them to everyone!

Once you sign the paperwork, they will not answer calls. I'm…read morelocked out of my Jeep most of the time because the key fob works when it wants to. I've talked to several people and nothing has been done. Also, you pay for a year of LoJack, you "have no choice" because they install it on all vehicles, well, it took several days to get my code to set up my account. LoJack says my vehicle can't be found because I need to take it to the dealership to be installed. One month into my subscription that I "had no choice" but to pay the $400, I still can't use it. I requested my money be returned, It's been over a week & I still have not got a return call. Should have spent the money closer to my home.

We had an excellent experience with Jones Buick. We had been researching and test driving Buick…read moreEncores for quite awhile and even purchased one from a popular online competitor, which had the engine light go on right when we picked it up. We decided to return the dud and look elsewhere but nothing in Knoxville had anything available. We saw our dream, blue beauty online at Jones and called to inquire. They were friendly, helpful, and prompt...without being pushy. unbeatable combo for a car dealership. Not only did they meet the price of our dud dealer, but it was 2 years newer and 1/4 of the mileage. On top of that, they are almost five hours away from us and delivered for free AND same day! The car was well cared for and detailed. We would highly recommend Jones.

I've bought no less than 15 vehicles in my lifetime and honestly my view of car dealers /…read moredealerships was pretty jaded. There always seemed to be something they "left out", didn't disclose, and a whole myriad of other difficulties I came to view as just standard practice. KELAN DAVISON CHANGED ALL THAT. There was a single phone call where I outlined what I was looking for. He sent me a link to matching vehicles in their inventory and vowed to be available to answer any questions I might have. We narrowed it down to 4 and at that point he invited me to his office to discuss the best fit. Once selected, he travelled to their sister-location and brought over my choice. Here's where he went "next level". He was incredibly patient when explaining all the "tech", as well as warranty and Rogue features in general. I presented several redundant questions to which Kelan NEVER displayed any hint of annoyance. After my purchase he has continued to keep in touch to make sure I was still happy, and to offer any further assistance. His amazing ownership of his "REPRESENTATIVE ROLE" for the dealership is on a level that companies can only dream of having. Nothing about his personal approach appeared forced...Just a natural love for what he's doing and treating people with respect and good service. I would HIGHLY ENCOURAGE ANYONE looking to purchase a vehicle let this young man show you the best car buying experience you could ever hope to have. I'm a customer for life!

He was recommended by a local tow company that couldn't accommodate our truck. He answered his…read morephone immediately, listened to my problem and explained he'd be there after he was done fueling his rig. The there he was. Before hooking my 2500 Ram up be tries numerous ways to charge the battery. Nothing worked cuz it was the alternator. Point here is he tries to save me some money and that was so appreciated in these times. And a side note....it was so much fun riding in his truck. The seats would jump up and down over every bump. I know super juvenile but this 57 year old thot it was so funny. Anyway contact Warren's when you are stranded. They did a great job for me, came quickly and saved the backseat of groceries. USSA dispatched some one 2-2/2 to 3 hours away. So unacceptable. Thank you Dan. Kathy Packard.

Only been there once. Was happy with the service I got tho. My friend used them and was very…read morepleased.