I noticed bad reviews all over the world about this company and his workers. We can't have good…read moreworkers with bad workers cause the bad workers can sometimes make the good workers look bad. The experience I had which I never did before, as I got approved for new vehicle, interest was a pretty high, it was expected due to someone who did caused this towards me in the past. The man who did my paperwork, where I signed the contract, paper work, etc. He called me back the next day and found me a bank with an even lower interest rate. I did not expect that to happen. He could've just forgot about me and said business is done. He went the extra mile, which he deserves a raise and one of the best things anybody ever did was call me back so I can re-sign the paper to a new bank to get even lower interest, even by a few percent, it had everything to do with principal. THE BEST EXPERIENCE. -- SPEAKER OF TRUTH

This was, without question, the worst customer service experience I have ever had at a dealership…read more The issue involved a tire replacement on a vehicle that has a tire protection package purchased through Honda. Instead of taking a few minutes to verify the coverage, Neil immediately put the burden on my son to somehow figure out and prove what tire package had been purchased. Rather than looking up the information in the system, he was dismissive, argumentative, and unwilling to help. What made the situation even more upsetting was the feeling that assumptions were being made about my son before anyone even attempted to verify the coverage. We came in for service and were treated as if we were asking for something we were not entitled to, despite the fact that the coverage had already been purchased. I then called the dealership myself to explain that the tire package had in fact been purchased. The attitude I received from Neil was rude, disrespectful, and completely unacceptable. Instead of listening and assisting, he continued to be dismissive and unhelpful. At no point did he demonstrate the level of professionalism that customers should expect from a service department. The most frustrating part is that Sarah was able to do exactly what Neil refused to do. While I was on hold, she took less than five minutes to locate the tire protection package, verify the coverage, and confirm that my vehicle would be serviced. Five minutes. That is all it took. The entire issue could have been resolved immediately had Neil simply done his job and treated us with respect. The matter was later escalated, and I spoke with Will. Unfortunately, instead of addressing the poor treatment we received, his attitude was just as bad. He was abrupt, rude, dismissive, and unprofessional. Rather than apologizing and focusing on a solution, he seemed more interested in defending unacceptable behavior. Speaking with him only reinforced how poorly this dealership treats its customers. To make matters worse, when I initially called, I specifically asked to speak with Eric. Instead of being connected to the person I requested, I was repeatedly passed from one employee to another. It felt like a game of telephone, with no one taking ownership of the issue or making a genuine effort to help. Now, after all of the frustration, Eric wants to call me back. At this point, I have had to take a moment to calm down before even having that conversation because of how poorly this entire situation has been handled. Sarah was the only employee who showed professionalism, courtesy, competence, and genuine customer care. She deserves recognition because she was the only person who actually took the time to help and resolve the issue. I am writing this review because customers deserve to know what they may encounter when dealing with this service department. No customer should have to argue with staff members to have a simple coverage lookup completed. No customer should be made to feel judged, dismissed, or disrespected when they have legitimately purchased a service contract through Honda. Management should seriously review the conduct of Neil and Will. Their behavior reflects poorly on the dealership and creates an environment where customers feel unwelcome and undervalued. The fact that it took multiple phone calls, multiple employees, and unnecessary frustration to resolve something that Sarah handled in less than five minutes is unacceptable. The tire package was found. The coverage existed. The vehicle was approved for service. The problem was never the coverage--it was the customer service, and it was absolutely terrible from start to finish.

I have been having to pound money into this peace of junk car. They are absolute crooks. They made…read moreit seem like they were giving we a great price but after the about i have had to spend in repairs. DO NOT BUY ANY THING FROM THEM. They lie and trick you with a smile. Then give you the run around until you waste so much energy you give up trying. They are the type of place that would screw over their own mothers. And do yourself a favor and google the sale people/family you will see what kind of people they are.

I was looking for a used BMW. I had many places I was planning to go to. The morning I was about…read moreto go out, I searched again for BMW's and found KBB. I went there, unannounced, saw the car I saw on their website & asked if I could take it for a test drive. The guy said no problem!! Without an appointment!! I was shocked. The next thing I was test driving this BMW. It rode great, it looked great. I told the guy (Eric) I had a few other cars that I was going to look at and left. But I was thinking I got such a good vibe from Eric that I called him and said I was going to my bank to get a certified check and I'd be back that afternoon. It was a great experience from beginning to end Eric (& David) were great. It's a small place, but bigger isn't always better. CHECK THEM OUT!!!!!!!!!!!!!!!!!

Went to see the 2003 Mini Cooper as advertised on Cars.com…read more Was in pretty good shape and told they fixed a tire pressure gauge, put in a new BMW clutch, and a 3month service package was included to cover the transmission and engine. Everything sounded good-- until I came back from the test drive. I stalled once in the car upon turning it on (low releasing clutch)but otherwise drove smoothly. Trusting that he knew a safe, reasonable course I went on a test drive with he salesman, Charles Eid. After a while he took me on a very steep hill from a complete stop in a car full of 4 adults (which was definitely a challenge). When I had difficulty, he stepped in and even he stalled the car and had difficulty getting up the hill. He drove the car back and once I got on the lot proceeded to tell me that I had burned out the clutch (because you could smell a little when both he and I had difficulty on the hill-- which also had a speed bump), the car was un-sellable, and I would have to pay them. He asked "Well are you going to buy the car? If not, we have to split the cost of a new clutch." If one little ride burned out the clutch, the car is a LEMON!! He wouldn't have been able to drive the car back (and as vigorously as he did, speeding through the streets and accelerating fast from a stop) if the clutch was completely gone and "Un-usable" as he said. He proceeded to say the car is "fragile"-- anyone who has driven a BMW or Mini (or seen the Italian Job or Bourne Identity) knows these are hearty cars. Plus, whenever you install new brakes, clutch, etc-- with the first couple of drives you can smell a little burn from USE! Unbelievable LIES from these people!! Besides, in the event anything happens to the car on a test-drive or on the lot-- the INSURANCE covers it! By LAW they have to insure the car-- or it can't even leave the lot!! HE WAS TRYING TO TAKE ADVANTAGE AND PRESSURE ME TO BUY THE CAR USING SCARE TACTICS! Good thing I know many lawyers-- one quick call while I was there and I was advised they were in the WRONG, and to walk away. No liability on my end. So much for the other good reviews-- this is definitely a "STAY AWAY" and "DO NOT RECOMMEND" place, only wish I could have given 0 stars.

Great place and very helpful staff. I bought my car here and Andrew was honest and genuine. He was…read morevery understanding and helpful with the whole process.

This is probably one of the best car purchase experiences I've had, and I have purchased numerous…read morecars in the past. Nick, is knowledgeable, honest, and incredibly helpful. I just told him what I needed in a car and he immediately checked his inventory to find a car that would respond to my needs. In addition to that, he made sure that the car was in excellent running condition, the interior was immaculate, and all the operating systems were in top-notch condition. What made this experience incredibly unique is that before he let me drive away he went through a number of issues that I should be aware of when driving a car. I've never had any car dealers, especially new car dealers, take that much time to be sure that I would be driving safely and operate the car in a way to maximize its operation. BTW, I have since called him several times because I had questions about operating the car, and each time he was very helpful and very patient. Forget your stereotypes about used car dealers, because Nick is one of the best if not the best car dealers - and his pricing is excellent.

Thank you Nick. I don't know if you realize how much of a positive impact you made on my family…read more We REALLY needed a solid car to make a difficult journey. Months later still running well. Thank you for your patience and honesty. Thank you for stepping up and helping us even after you were no longer obligated to. Thank you.

Great customer service and very kind. I wanted to sell my car, and they were able to pick it up…read morewithin 15 min and gave the best offer in cash. I could not have asked for a better experience.

These dudes are pretty legit. Was in from out of town and needed to help a friend junk a car…read more Called Ray's and they told us to come on down. Met with Ray personally and he offered us a fair price for the junker. Would definitely go to them first if I was in the area and needed to junk a car again.

If there were ten stars -that would be my rating. I have purchased two cars in the past few years…read moreand could not be more satisfied. Anxiety and stress are the top two ways to describe the car buying process, but NOT at Two Manny's!! Everything from the financing to car history, was explained in great detail. Most recently I purchased a 2012 Jeep Patriot and let me say the 'team' at Two Manny's put all their effort into insuring an easy transition for me. I say team because all their work is easily transitioned between each employee and you leave there feeling like you were helped by some old friends. Comfort is the biggest reason I returned for my second purchase! I would recommend purchasing your next car from these great guys!! Thanks Again, Christian, Michael, and Eddie Jr. (You guys are truly the best!)

My girlfriend and I had a fantastic experience with 2Manny's. We were looking at a couple of their…read morevehicles, went down to the place and ended up speaking with Emilio. He was incredibly patient and took the time to clearly explain the entire process, answering all of our questions along the way. He also helped us secure financing, and we were able to get a pre-purchase inspection on the car we liked for added peace of mind. Dealership fees are reasonable - this isn't one of those places where you show up and suddenly you're quoted $10k more than the advertised price. We are now the proud owners of a 2016 Acura RDX. It drives beautifully! Thank you Emilio and 2Manny's!

The dealership has a lot to choose from. Fantastic experience overall, me and my son drove 96 miles…read morefrom Wilmington Delaware for a great deal on a 2022 F-350 XLT 7.3 4x4 last weekend. Jay and Akrami made sure the process was fast and easy. I would definitely recommend this dealership to my friends and family. Shout out to everyone at Crazy Cars, happy holidays to you and your family. From, Anthony O.

I wanted to share my experience in case it helps someone else…read more The salesman I worked with was actually very friendly, respectful, and easy to talk to. I don't have any complaints about him personally. My issue is with the dealership's pricing practices. The vehicle I came in to see was advertised online for around $30,000, but once I sat down to discuss numbers, the price somehow ballooned to $40,000 after their fees and add-ons. It felt like the advertised price was just there to get people through the door. I understand taxes, registration, and reasonable documentation fees are part of buying a car. But a jump of nearly $10,000 from the advertised price is excessive and, in my opinion, feels predatory. If you're shopping here, make sure you ask for a complete out-the-door price before making the trip. The staff may be pleasant, but the dealership's pricing approach left me feeling misled, and I ultimately decided to take my business elsewhere.

This is our third vehicle from the Beyer family of Dealerships. Greg was wonderful to deal with and…read moreeven delivered the vehicle right to our driveway for a seamless and easy transaction!

Just got a new Acadia. Guy was the most helpful and courteous salesman. He ordered the exact truck…read moreI wanted and made the whole process painless. If you want an honest salesman that goes the extra mile ask for Guy!