After being given the run around from another dealer, we contacted Trend to discuss buying out our…read moreleased VW Tiguan R-Line. One phone call was all we needed to know we picked the right dealer. Michael Ladenheim could not have been more professional in how he handled explaining not only where the other dealer was taking advantage of us in their padded fee numbers, but offered a much better/longer warranty, and better overall pricing. Signing and changing from lease to finance with Trend could not have been easier, and we will be back the next car we need, and will absolutely refer family and friends to Trend. Also - the dealership is absolutely taken care of, clean, welcoming and a comfortable sitting area for those with children needing to tag along.

Worked with Erin. In sales bought both a Passat and a GTI a few years later no tricks no games…read more Very knowledgeable about VW's. Service department is excellent as well. I live over 45 minutes away and they take care of all my Volkswagen service needs despite the fact that my local dealership is five minutes from me it's refreshing to do business with honest people.

Purchased my used Subaru back in June had a trouble with the muffler making noise the first week…read more They had me bring it in to Joyce Honda for repair it still made noise but not as loud. I call to see if was still warrantied so I could get the noise fixed nobody called me back so I stopped in some dude with roid rage face and big muscles gave me an attitude saying he didn't know why they fixed it the first time because the six month warranty is only for power train only. Long story short, my car is super loud and I leave for work at 5:30am I'm sure my neighbors love me. I won't be purchasing from her again.

No stars. Avoid this place like the plague. Manager called my wife on the phone to pressure and…read moreintimate her when we decided not to buy from them. Stay away!

Just have to say that Ed Brennan was a great low key, easy to talk to salesman…read more Although we ended up buying a used vehicle at another location, I would've went back to Ed and split second if they had what we were looking for . Also, they're used vehicles where beyond detailed clean compared to the other dealerships we went to !!

Excellent experience at this dealership. My husband unexpectedly needed a new car and we were not…read moreexcited to go car shopping in the current economic climate. They made this experience a breeze. Ken was kind, honest and no pressure and worked with his manager to get the price we wanted. We left in under two hours with a beautiful fully loaded Compass and they even threw in a TV with the deal.

My son recently purchased a car from Autosport Acura of Denville, and from the moment we walked in,…read morewe were given such a warm welcome. Phil was expecting us and it was truly a pleasure working with him. He walked us through the entire process and was extremely patient as we took our time making our decision. Jose from the finance department was also very welcoming and incredibly helpful. He took the time to explain all of the paperwork in detail and helped us secure great deals, which ultimately sealed the deal. Both Phil and Jose were outstanding and made us feel like family. I would absolutely recommend purchasing from this dealership -- they truly make you feel at home. We would definitely return for another purchase in the future.

I had a truly great experience purchasing my new car, and Steve Victor was a huge part of that. He…read morewas professional, respectful, patient, and incredibly thorough throughout the entire process. He made what can often feel like a stressful experience feel easy and positive. I never felt pressured, and he took the time to answer every question and make sure everything was clearly explained. It was genuinely a pleasure working with him, and I would highly recommend Steve to anyone looking for a positive car buying experience. Already looking forward to buying my next car from him!

BUYER BEWARE ‼…read more Please see my review on Google and look at these reviews you can find on Cars.com BUYER BEWARE‼ Photos attached‼ I purchased a vehicle from this dealership while living in Colorado and was told it had been fully inspected and only needed tires. That was completely untrue. By the time the car was shipped to me and arrived the day after Christmas, the battery was dead. That seemed minor at first, until I learned they had already installed a new battery before shipping it. I replaced it again, and within a week, a Chrysler dealer had to install yet another one. The issue? A faulty hands-free device causing a constant power drain. The replacement part is unavailable, and now nearly April (!) the car just sits in my garage on a charger. As for "only needing tires"? That's far from reality. The vehicle has severely rusted brakes, control arms, rotors, and more ( PLEASE see photos). To make matters worse, I paid cash and still have not received a signed bill of sale, IT'S ALMOST APRIL. I've requested it at least four times, AND TWICE IN THE PAST TWO DAYS SO I CAN GET IT WHO REGISTERED. I was told by MERO, in December that the paperwork was only for internal use. Now he won't respond and I feel bad that Karly, who is super sweet, has to take my calls THIS is unacceptable, I need a signed copy for my records and the DMV. To date, I've spent nearly $8,000 on what has turned into a non-drivable vehicle, AKA PAPER WEIGHT with missing documentation and undisclosed mechanical issues. Wish I had read the reviews before buying. I've attached one in my photo documentation as well.

I worked with a salesperson with Elite Motors and she was okay. She initially said the car had…read moreminor scratches and offered to send photos, but she didn't and said it had been repaired. I asked and she provided a link to the CARFAX. It showed an accident with "minor" damage. While CARFAX classified it as minor, it was located in the left front-end area, which can affect suspension, steering, alignment, and sensors. I pushed for an independent PPI at my cost. They tried to dissuade me, but I was steadfast and they conceded. I asked for the out-the-door pricing, and they used credit score and financing as a reason why they couldn't provide it. I reminded them that I was a cash buyer. The salesperson passed the phone to the manager named Mero. This man asked me, "How can I help you?" I was thrown off. I told him I did not understand his greeting, and he repeated himself. I asked if the salesperson had told him of my interest in the car and if he was open to negotiation based on the mid- to high mileage and risk from the accident. He said no to negotiation and stated that the out-the-door cost was about $21,000 (car price listed at $15,800 and change). I asked why, and he said "taxes and things." He did not break it down and sounded angry. I told him I could not deal with his energy, wished them well, and hung up. I have never spoken to a salesperson that despicable. I wondered how someone like that had this or any job -- could nepotism be involved? If this is the reception at point of sale, imagine what would happen if you encounter any problem post-sale. Word to the wise: RUN.

I wanted to thank Roger, Khalil and the General Manager of Honda of Hackettstown for the most…read morehorrible car buying experience and telling us that "we were buying the wrong car". They forced us to go to Joyce Honda where we were treated fairly and where we ended up buying the same exact car (2026 Honda HR-V LX AWD, Nordic Forest Pearl color) for the price we wanted. Thank you very much to Michael Harris of Joyce Honda in Denville for the best customer service that my mother deserved whom has been a loyal Honda customer for all these years. Anyone who would like to get the best customer experience and be treated with respect, go see Michael Harris at Joyce Honda in Denville.

I went in for regular maintenance on my 2023 Passport. Not only was I met with the rudest and most…read moreuseless advisor Conor Kearns but they left oil all over my driver cabin, destroyed a piece of trim off my window, and tried to upsell me on stuff my vehicle did not need. On top of that they tried to charge me for the piece they broke. This dealer and its patrons are not good at what they do. Plus the service manager is even more useless than the advisor was, just siding with the advisor without actually knowing or looking into anything. Avoid doing business with this dealer at all costs.

Nick has the BEST car deals in town! Absolutely lobe our brand new Lexus for our new baby! He takes…read morecare of all of his cars and gives you a very fair price. He does a ride along with you for a test drive and answers all of your questions. He's definitely the best place to buy gently used cars and we look forward to buying from him again! 10/10!! Incredible service and cars!

They are just OK…read more Gateway service was better organized, and better customer service. I am in Denville and so are they so not much choice.

I get that this is a tough job. But I'm rueing the day that we took our car here. Dropped off…read moreFeb. 2, not getting it back until June. You have to chase them to get information. And then you have to chase them to get correct and true information. And then you have to talk to a manager to get different information about someone else's car. Go to any other dealership.

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times