I do not recommend this ABA agency. There is very poor communication with parents from the manager…read more The owner promised to find staff at the start of services but couldn't find a single technician after two months for the San Diego South area. Then, they requested that we change insurance for my kids in order to keep services, but without behavior technicians. They also failed to maintain services until we fully transitioned to a new company. I am very frustrated with this company. Don't waste your time because they lack professionalism and fail to fulfill the basics.

Well, what can I say about ABAcus? Probably too many amazing things to fit in this review. But…read moremaybe I can express how much they have helped my family and I know they can help yours too. Our ASD Story: We have a now 3 1/2 year old who was diagnosed Autism a little after his 2nd birthday. And of course being first time parents we were totally overwhelmed and scared about our new path that we were being placed on. As many of you who are going through the evaluation process it is hard on the parents. This was the same for us. Not knowing how to decide what services to use, or methods to implore left us feeling extremely underqualified as parents. We didn't know what to do or who to turn to. Luckily San Diego County does have very good recourses for those effected by developmental differences. After diagnosis through the San Diego County Regional Center system we were assigned to the ABAcus team as our service providers. Boy can I tell you this was the best thing that could have happened to our family. When we first meet the wonderful folks at ABAcus my sweet boy seemed to lost in his own world. He would not respond to his name, make eye contact, and had lost any language that he had learned in the first few months of his life, just to name a few of his quirks. But when we look at my boy now I am truly amazed by his accomplishments and growth. He now will make and maintain eye contact (even if it's only a few seconds - progress is progress), will respond to his name, and is growing his language every day. And I mean every day - We do ABA Mon-Fri. NONE of this would have been possible without ABAcus. We have two service providers and a supervisor that regularly work with my kiddo, and let me you how amazing they are. They are patient yet firm. They are ALWAYS evaluating his goals to make sure that he is getting as much out of our time together as possible, and it shows. I can tell that they really care about my son and my family. Not only to they care about my son's growth and progress, they also take the time to help us learn the skills we need to help our son succeed. If you are looking for an ABA provider you should definitely give ABAcus a try. They have given us back the ray of light and for that I cannot ever really express how grateful I am for ABAcus, and the folks make it as amazing at it is....

My son had been receiving OT services with MeBe for several years. MeBe has staffing issues and…read morearen't able to retain good providers. For the last few years my son switched 3 therapists. In August 2025, he stopped receiving OT services as MeBe lost 3 OT providers at the same time. He was placed on waitlist until MeBe hires a new provider. Three months later he was discharged from OT services without opportunity to discuss this decision. If you want your child to received continues services, MeBe is not the right place for it.

Despite the important work being done in the ABA field, the company consistently fails to support…read moreits employees in meaningful or sustainable ways. One of the most concerning issues is the lack of communication and transparency. Employees often receive no notice when clients cancel sessions, resulting in wasted trips and unpaid time. In such cases, you're either told to clean the facility (an unreasonable expectation outside the role of a Behavior Technician) or you're abruptly reassigned to cover another BT's session without context or consent. The pay is among the lowest in the ABA field, especially when weighed against the emotional and physical demands of the job. The work environment is poorly maintained, with cleanliness being a recurring problem. The facility does NOT look like those posted online. The children's bathrooms and common areas are often unsanitary, raising valid concerns about hygiene, safety, and the general quality of care. A particularly troubling practice is the use of personal items like wipes brought in for one child that get used on other children, without the caregiver's knowledge. Additionally, BTs are often left in the dark about health-related issues like lice until after the situation is already "handled," which puts both staff and other clients at risk. Unsurprisingly, the company suffers from a very high turnover rate, which reflects the broader issues within the organization and further destabilizes the workplace. Overall, they show little regard for employee well-being, professional development, or proper client care. Even by looking at the reviews the only 5 star reviews are for speech therapists, not from the work being done!

Stay away from this place, it's a joke. Lack of communication, refuse to take responsibility for…read morethere action. Instead, my daughter was refuse to be reassess due to my unhappiness with old staff. This company does not care with kids disabilities.

We had such a wonderful experience with Erikah at Open Play…read more When we first sought out physical therapy, our child wasn't yet jumping, throwing or kicking a ball, balancing on one foot, or walking up and down stairs with alternating feet. We had a lot of concerns and didn't know what progress would realistically look like. Erikah came in with a clear plan, set thoughtful stretch goals, and more importantly, knew exactly how to connect and engage in a way that made learning feel natural and fun. Not only did our child meet every single goal she set, but the confidence and willingness to try new things has grown just as much as the physical skills. Erikah is patient, knowledgeable, encouraging, and truly invested in the children she works with. We feel incredibly grateful to have her as part of our support team and would highly recommend her to any family seeking pediatric physical therapy.

I live in Riverside county and it is hard to get therapists here for my young child. The Regional…read moreCenter connected us with a physical therapist at Open Play to meet virtually. At first I was worried that virtually we wouldn't be able to achieve much, but with Ying we made great strides and are developmentally appropriate! She was friendly, flexible, and a good instructor for things to work on to continue meeting milestones. So glad we worked together!

My 4-yo son needs speech therapy. Cortica is in network. Scheduled the first evaluation meeting…read morewhich was a video visit. They asked if he has trouble concentrating - I said yes. They then recommended a neuro evaluation, which I agreed to, even though it's not really a concern of ours. They said they would write up a care plan and schedule a neuro evaluation as well as a speech evaluation (also video visits). These were scheduled two months out - and the confirmation emails didn't mention speech anywhere - just neuro evals. Since we only need speech therapy, I wanted to get clarification that at least one of these next two evals was for speech. I reached out via phone (twice) and message to verify, and they never responded. I got the first bill of $390 for the initial video consult. I'm sure the next two would have been another $390 each, and who knows when the actual, in-person speech therapy would have even started? I cancelled both and reached out to a free provider in San Diego recommended by our school. He is now scheduled for an in-person therapy session less than a month out. In my opinion, it seems like Cortica is more focused on generating revenue from parents via multiple (pointless) video visits rather than getting kids the help they need. The reviews make sense now!

We chose Cortica because of the better review. After worked with them for 2 months, they're the…read moresame as other places. They only care about money with poorly trained BTs. We changed 3 places within a year. I feel ABA is a scam! 1. They is unable to meet my goals at all. They tried to change the goals and picked easy ones to work around it. 2. Our BT only knows blocking and token. One time, she made my son cry and blocked him in our bedroom. I tried to get in and saw my son bang his head on the door. I'm so unhappy and asked the BT to stop. Then I talked to the BT. I said: there are so many methods of ABA, for example, DTT, shaping, prompting, etc.Blocking is kinda punishment for me. She looks that she never heard of other methods. She said this was the only training she got. I was shocked. It shows Cortica cannot provide a qualified BTs. I requested to have an experience BT, but they did not provide. They found this college student and gave a min training and started to work with kids. 3. They only cares about money. Supervisors never work extra beyond the session hours. They said they would do this and that, and send to me, but they never done anything. 4. In the pre-session meeting, they said they would provide parents training. We never got any parent training at all. 5. Two months later, both BT and supervisor quit the job. Due to their blocking time, we kept the time for ABA. Now we will have to figure out what to do with my son because school already started. We cannot enroll my son to ESS anymore. For working parents, it's hard. They messed up our schedules too. They're not willing to work with your schedule. You have to work with their block schedule! 6. A lot of time, BT just looked at the phone or did nothing. Imagine that you send your kid to their clinic, they're not doing anything. They just babysit your kid. They always say: Oh he/she had a great day. We did this or that. It's just BS! 7. They use screen time as a reinforcer. It's another sign of bad ABA. Any BT uses food or screen time as reinforcers. They're bad ABA. They're supposed to run preference analysis, but they had never done. ABA cannot help kids with ASD at all in current market. If the system is not changed, ABA is just a waste of time and money. Dont get me wrong. ABA is a good concept or method, but 99% people cannot use correctly or know how to use it. Overall, I dont recommend Cortica for ABA

Horrible experience with chino location! Pulled my son out after 3 weeks and never looked back!…read morePlease beware of this glorified day care....

This is purely based on as far as I got in the process - I didn't get past the intake specialist…read more"Mallory". I inquired about receiving services from ABS and I received the shortest and seemingly false responses from this person. First of all, they were quick to end the conversation by saying that they're out of network with Tricare. But wait, my daughter is covered my 3 insurances so why are you ending this conversation so quickly. Secondly, "Mallory" said that I would need to get rid of my other insurances in order to receive services here with MediCal. As a nurse that's worked in a variety of healthcare settings over a span of 6 years, including psych, I have NEVER heard of this. This conversation alone was enough to make me not want to take my daughter here. As the first person you come in contact with, an intake specialist is supposed to kind, friendly, and helpful. Otherwise, it gives the wrong impression of the company itself. For the record, every other place I've been in contact with reaches out via phone upon inquiry. I've attached their cute brochure that I picked up from the SDRC which has all of our insurances listed on them

I've been to this facility twice, and unfortunately my overall experience was pretty disappointing…read more The first time around, I was initially assigned an associate therapist who seemed to still be in training. They were polite, but the sessions felt very scripted and a bit robotic, which made it hard to connect. After that, I was reassigned to a therapist named Rita. I really wanted to give it a fair shot, but I often left sessions feeling like I wasn't fully heard or understood. At times, the tone felt a bit judgmental, even if that may not have been the intention, and it made it hard to feel comfortable opening up. Eventually, I was told that my symptoms had improved and that I might not need to continue therapy. When I shared that I still felt like I needed support, the response came across as somewhat dismissive rather than collaborative. After a while of feeling misunderstood, I ended up canceling a few sessions and eventually stopped going. About nine months later, I decided to try again and requested a new therapist since Rita was no longer there. I came in feeling hopeful, but the experience quickly took a turn. I was matched with Gabriella, and early in the session she focused heavily on my past cancellations, even though I explained they were due to not feeling heard before. She also mentioned concerns about me potentially being "dependent" on therapy because I've been in therapy for several years, which didn't feel fair or accurate to me. I tried to express that I wasn't feeling a good connection and that the approach felt more like an interrogation than a supportive conversation. Instead of things improving, I felt more uncomfortable, to the point where I became emotional and asked to end the session early. I've been to different therapists and mental health facilities before, so I understand that not every match will be perfect. But this experience stood out in a negative way. It didn't feel like a safe or welcoming space to be vulnerable, and that's really the most important part of therapy.

Very unprofessional business. They don't value your time as a patient, even if you confirmed your…read moreappointment, they will will act surprised as if you were never had an appointment. Had to lose 3 hours of work to be turned away due to their own unprofessionalism.

Update: An intake manager reached out to me and we have been going back and forth for a week. As of…read moretoday they finally have everything they need although I did not provide anything extra. I apply back and February and since applying availability has changed and it will now take another 3-4 months for my son to get an FBA to start attending, when I was originally told they had immediate availability.

This review is long overdue, but like most special needs parents -- my plate is full and I try to…read morepick my battles wisely ,when it comes to these matters. The therapists do an ok job , depending on who you get but they were very patient with my son, and I am very grateful . The staff who manages these cases deserve their own review , and thats coming when I find more time, and this current issue is resolved. This review comes after a 2 month attempt to get ALP to communicate with Easter Seals to resume service for my child. After being convinced to put my child back on Kaiser insurance (he needed aba at school, state funded insurance doesn't cover) I went through a 60 day process of my child being re evaluated, and services being interrupted all so ALP can bill the higher payer, even though my child has dual coverage. After WEEKS of this, finally get the ball rolling with Easter Seals , and surprise! ALP has went ghost! Their own business partner Easter Seals had to report to me that they had received ZERO feedback when they reached out to resume services for my child. As of today we are going on 4 months without aba services , being forced to find a new provider and failed attempts to get my childs records from them. Today, another attempt to obtain my childs record were made. I will provide an update with the outcome .

100% parent recommended-My son has been attending this program for a few months. I've seen…read moremarvelous improvement in his speech delay and behavior. For any parent who is struggling to find a supportive team to aid your child in addressing behavior, go to ACES!! They will not disappoint!! Stephanie C.