I do not recommend this ABA agency. There is very poor communication with parents from the manager…read more The owner promised to find staff at the start of services but couldn't find a single technician after two months for the San Diego South area. Then, they requested that we change insurance for my kids in order to keep services, but without behavior technicians. They also failed to maintain services until we fully transitioned to a new company. I am very frustrated with this company. Don't waste your time because they lack professionalism and fail to fulfill the basics.

Well, what can I say about ABAcus? Probably too many amazing things to fit in this review. But…read moremaybe I can express how much they have helped my family and I know they can help yours too. Our ASD Story: We have a now 3 1/2 year old who was diagnosed Autism a little after his 2nd birthday. And of course being first time parents we were totally overwhelmed and scared about our new path that we were being placed on. As many of you who are going through the evaluation process it is hard on the parents. This was the same for us. Not knowing how to decide what services to use, or methods to implore left us feeling extremely underqualified as parents. We didn't know what to do or who to turn to. Luckily San Diego County does have very good recourses for those effected by developmental differences. After diagnosis through the San Diego County Regional Center system we were assigned to the ABAcus team as our service providers. Boy can I tell you this was the best thing that could have happened to our family. When we first meet the wonderful folks at ABAcus my sweet boy seemed to lost in his own world. He would not respond to his name, make eye contact, and had lost any language that he had learned in the first few months of his life, just to name a few of his quirks. But when we look at my boy now I am truly amazed by his accomplishments and growth. He now will make and maintain eye contact (even if it's only a few seconds - progress is progress), will respond to his name, and is growing his language every day. And I mean every day - We do ABA Mon-Fri. NONE of this would have been possible without ABAcus. We have two service providers and a supervisor that regularly work with my kiddo, and let me you how amazing they are. They are patient yet firm. They are ALWAYS evaluating his goals to make sure that he is getting as much out of our time together as possible, and it shows. I can tell that they really care about my son and my family. Not only to they care about my son's growth and progress, they also take the time to help us learn the skills we need to help our son succeed. If you are looking for an ABA provider you should definitely give ABAcus a try. They have given us back the ray of light and for that I cannot ever really express how grateful I am for ABAcus, and the folks make it as amazing at it is....

We loved Dr. Sherry's office! Carolyn was just wonderful to work with. She was very friendly and…read moretreated us with much respect, compassion, and kindness. She was sensitive to my son's needs and worked well with them. My sons light up with joy and excitement every time they see her. It is so nice to know they are in the most capable hands! Carolyn is easy to talk to and get along with and one of the most caring people I've met. I highly recommend this office for the care and quality they deliver each day.

I've known Sherry since 2012. She has always been compassionate and caring towards all her clients…read more She offers a comprehensive psychological treatment service which includes assessments, diagnosis, and treatment plans across a diverse population. Sherry has a great heart and puts the clients needs as a priority. Would recommend psychological services here!

I would not recommend this company. They send out very young inexperienced and unprofessional…read more"Therapists". After many months it was clear that this approach was doing more harm than good. One of them, Lillace filed a false allegation against us. All they wanted was to push for more time so they could bill our insurance. Now we have to deal with these ridiculous false allegations on top of trying to get our access to the right therapies.

The intake director is highly unprofessional and lacks active listening skills. Someone fire this…read moreindividual or teach her communication skills. I simply asked questions and said name individual was prepared to counter respond. Profoundly disturbing for someone of that age to act more out of character than my 2-year-old.

I honestly can not give Milestone Pediatric Therapy & their fantastic team enough praise! My son…read moresaw Miss Emily & Mary for speech therapy for around 3+ months. We find them through an approved list from our insurance carrier, Kaiser. The office is clean, & check in process was some of the smoothest I have ever experienced. No shoes are allowed once you cross out of the waiting room. The front desk ladies are friendly & really got to know my son in such a short amount of time. They always knew he wanted to show them whatever toy he brought for the day & there was always a sticker he enjoyed getting they'd let him pick out. Payments were automatic and I never had any issues there. Within one session with both ladies, we were able to get him using words we knew he had in there-they just helped him bring them to life. My son & I were both bummed when we ended services due to him starting preschool & getting the services while there. Emily really grew on him. He would absolutely light up seeing both ladies. My son, his attitude, behavior, and speech all elevated by coming to Milestone. The absolute patience the staff has is incredible. My son had a couple sessions of occupational therapy and we absolutely loved our therapist as well. I felt included in each of his sessions with all the ladies & there was something we worked on each week to improve the next. My son went from saying a handful of words to now speaking sentences. We game together and he fully understands that we need to take turns. Started off as a super worried mama, and left confident that we would be more than okay. Thank you, thank you, thank you again to Milestone. LOTS of parking & super easy to find. Delicious cafe not far from the entrance!

This review is for the scheduling and billing department and not the physical therapists…read more Poorly trained personnel on insurance claim and following up on patients when there is a doctor referral. I waited about 3 weeks for the clinic to contact me after our pediatrician put in a referral to see PT for my childs torticolis. When I did not hear back I called the office, the first lady said she could not find any referrals then I spoke to a second person that said the paper work sent over was incorrect. I told her since this is a time sensitive issue to go ahead and put me in as a private pay so at least we can start the evaluation and make future appts if needed. Made an appt for an evaluation, only to be called by another personnel to cancel the appt because they are not able to figure out if they are contracted with my insurance. I told them I would still want to come in for the evaluation since its already been over a month and I would pay as private pay until insurance is sorted out. I ended up seeing Miss Paige and Miss Hannah. Both are great PTs and did help improving omy childs torticolis. I ended up using 6 or 7 appointments, 3 months had passed and each time they wanted to cancel my appt because they couldnt figure out insurance coverage. Long story short I finally had to email all the claims and what my insurance had cover and my copays that I had paid for them to finally realize what was happening. Insurance companies suck I get it. I deal with them on a daily basis at my job. But not having trained personnel to deal with the insurance complexities is not acceptable in the health care industry.

My daughter has been getting occupational therapy services at HealthPro Pediatrics (formerly KIDS…read moreTherapy) for about a year and a half now. We have nothing but wonderful things to say about this group and about Mrs. Laureen Franklin! Mrs. Laureen is incredibly patient, positive, and helpful. She does an amazing job of interacting with my daughter, pushing her to try new things, and giving both my daughter and me the tools that we need to help her be successful. She has provided me with abundant resources to set us up for success at home, and has equipped me with a wealth of information as my husband and I learn how to navigate my daughter's needs. We would be so lost without Mrs. Laureen! Huge thanks to everyone at KIDS Therapy for all of the hard work and love that they pour into our kids.

K.I.D.S Therapy Associates, is hands down the best therapy center where everything is offered in…read moreone center. The therapist are excellent. My son has a rare medical condition and his therapists took the time to learn more about it and join groups that could support them in helping my child. Courtney (the office manager) is amazing and so easy to talk to and understands the stress of having a child with a disability. I recommend K.I.D.S Therapy to everyone who has a child that needs OT, PT, or Speech therapy.

My son had been receiving OT services with MeBe for several years. MeBe has staffing issues and…read morearen't able to retain good providers. For the last few years my son switched 3 therapists. In August 2025, he stopped receiving OT services as MeBe lost 3 OT providers at the same time. He was placed on waitlist until MeBe hires a new provider. Three months later he was discharged from OT services without opportunity to discuss this decision. If you want your child to received continues services, MeBe is not the right place for it.

Despite the important work being done in the ABA field, the company consistently fails to support…read moreits employees in meaningful or sustainable ways. One of the most concerning issues is the lack of communication and transparency. Employees often receive no notice when clients cancel sessions, resulting in wasted trips and unpaid time. In such cases, you're either told to clean the facility (an unreasonable expectation outside the role of a Behavior Technician) or you're abruptly reassigned to cover another BT's session without context or consent. The pay is among the lowest in the ABA field, especially when weighed against the emotional and physical demands of the job. The work environment is poorly maintained, with cleanliness being a recurring problem. The facility does NOT look like those posted online. The children's bathrooms and common areas are often unsanitary, raising valid concerns about hygiene, safety, and the general quality of care. A particularly troubling practice is the use of personal items like wipes brought in for one child that get used on other children, without the caregiver's knowledge. Additionally, BTs are often left in the dark about health-related issues like lice until after the situation is already "handled," which puts both staff and other clients at risk. Unsurprisingly, the company suffers from a very high turnover rate, which reflects the broader issues within the organization and further destabilizes the workplace. Overall, they show little regard for employee well-being, professional development, or proper client care. Even by looking at the reviews the only 5 star reviews are for speech therapists, not from the work being done!

Review of AEFECT I…read moretruly wanted this to work. In the beginning, AEFECT seemed like a good fit for our family. However, over time serious concerns arose regarding one of the therapists assigned to my son, Olivia. Her approach was very strict and physically hands-on in a way that consistently left my child overwhelmed and dysregulated. Multiple sessions ended in self-harming behaviors that we do not see with other therapists. For clarity: the only therapists we had positive experiences with were Julia and Ciel. They were patient, gentle, and allowed my son the time he needed to process. He never experienced the same level of distress during sessions with them. I respectfully communicated my concerns to the director, Marianne, and made it clear I was willing to continue services -- I simply did not want to move forward with Olivia. I even expressed that I was willing to wait as long as necessary, even weeks, to find a better therapeutic fit for my son. Instead of prioritizing my child's safety and wellbeing, I was told they were not comfortable accommodating my request and that we may not be the right fit. The response felt dismissive and unreasonable. A child's safety and emotional regulation should always be the primary concern. What hurt the most is that what started as a promising relationship ended with the director showing a lack of flexibility and compassion. That was disappointing. Since sharing my experience in local parent groups, many families have reached out saying they had similar negative experiences with AEFECT and agreed that parents should carefully consider other options. Advocating for your child should never be treated as a problem.

I had the pleasure of beginning my son's autism journey with this company. At the time he was 3 1/2…read moreyears old nonverbal, not toilet, trained and engaged in a lot of of self injuries behaviors.. I can assure you without a doubt that this company puts your family and your kiddos needs first . We moved and as a result of our moving, had to work with other agencies, where I literally considered just giving up on ABA they were so worried about the insurance and matching up the schedules and the turnaround time with therapist was insane and most of these companies just lost sight of the most important aspect of ABA, which is improving the quality of their clients and their clients family lives. I'm lucky enough to have started here with AEFCT because they set the bar high and I knew what to look for and I never settled for anything less. I left this company completely empowered to take care of my son and to find vendors that would carry on with his care and implement strong goals . Please do understand that this field does have a high turnaround, but that doesn't have to mean the quality isn't good the training and the passion that this agency instills in the therapist they send to your home mean to do their very best and our experience was that they did... I can say without hesitation that this company remains to be at the top of my list because the owners personally reach out to you to make sure everything is going OK and they continue to run their agency with compassion, understanding and eagerness to get your kiddo where they can become their best selves . My son is now turning 16 and is doing amazing and I attribute that to beginning with AEFCT during our early intervention, where it matters the most... I have no vested interest, other than wanting the very best for other kiddos like mine so I strongly suggest that you find out for yourself instead of reading people's reviews who did not like the company, because sometimes it just boils down to being angry about having to work so hard after hearing your child has autism ... I was there the first year my son started therapy. I was so angry. I probably treated everybody so badly because I was angry and I was hurt and I was afraid .... So I with my whole heart understand it is a painful thing to except especially in the beginning and I think some families think that ABA will come in and cure their kiddo, but that's not the case ABA is gonna come in and give you the tools to become the best autism parent/caregiver you can be... and lastly, I wanna say it's not instant it's not immediate and sometimes I hear families giving up on a company or giving up on ABA and you gotta work through it. You gotta go through the extinction verse my friends, but I promise you with everything in my Mama Bear power it does work and this is a great company to get started with.... Many blessings on your autism journey.

We had such a wonderful experience with Erikah at Open Play…read more When we first sought out physical therapy, our child wasn't yet jumping, throwing or kicking a ball, balancing on one foot, or walking up and down stairs with alternating feet. We had a lot of concerns and didn't know what progress would realistically look like. Erikah came in with a clear plan, set thoughtful stretch goals, and more importantly, knew exactly how to connect and engage in a way that made learning feel natural and fun. Not only did our child meet every single goal she set, but the confidence and willingness to try new things has grown just as much as the physical skills. Erikah is patient, knowledgeable, encouraging, and truly invested in the children she works with. We feel incredibly grateful to have her as part of our support team and would highly recommend her to any family seeking pediatric physical therapy.

We've been receiving PT services from Silvia de Faria for the past 2.5 years almost 3 her services…read moreand her personality just shine. She has been amazing not only with her patient but with the whole family. She's extremely caring and professional. She's so knowledgeable and helpful. She really helped our son be able to gain much more strength in his legs and go up & down alternating & gain speed while running. Silvia was always on time, communicative and so accommodating as well. I can not recommend her enough