I recently purchased a home in Lakeside, AZ. See picture below of the view from my front yard, it's…read morebreathtaking. This company helped me realize my dream of owning a home, on a large lot, in Lakeside, AZ with an unobstructed view of Rainbow Lake. I'm grateful. The agent I worked with, Emily Hayes was personable and professional. I sincerely felt she always had my best interest in mind. Emily understands the importance of great customer service. For example, whenever I had a question, I would call or text Emily and her response was immediate. Her combination of providing great customer service, her knowledge of the area, as well as her professionalism made my buying experience as good as it can get. I can't imagine using anyone else than Emily Hayes for my Real Estate needs in the White Mountains; she definitely exceeded my expectations.

Why I choose Lindsay Peters of Frank M. Smith & Associates to sell my house…read moreMy goal in selling my Pinetop home was to realize the most profit from the sale to find a better suited home in an adjacent community for the next stage of my life. Why I am thankful I choose Lindsay Peters: Lindsay gave me constructive advice on how to make my home more desirable to a buyer with staging advice, repainting one of the bedrooms to a more neutral color, which cost me only minimal dollars and a small amount of time. She took lovely pictures of my home and also used seasonal personal pics of mine  In the listing. Placing my home on the local realtor tour which provided me with other community realtors' honest opinions of the pros and cons of my home was a bonus and a very helpful service. I loved that she sent me feedback surveys after every showing providing timely input of what buyers wanted.  Within 90 days of listing, when it came time for negotiations of an offer, she assisted me In securing the sale for the amount I needed. Lindsay was very professional, responsive to my many questions and happy to assist above and beyond in the sale of my home. She had a long list of reliable professionals in the field of repairs, cleaning and moving services, etc that are needed by a seller during the process. I highly recommend her and Frank M. Smith & Associates.

We decided to move to the White Mountains and had heard great things about Mountain Pines Realty,…read moreso we contacted them regarding a rental, both Larry and Lori were very professional, listened to what we were looking for and found the perfect rental. We lived in 3 rentals, each one a little bigger, then decided to purchase a home in Show Low. Larry and Lori helped us find the perfect home. They were professional, all the homes were very clean and well maintained, we always got back our full deposits!

One star is one star too many. I can confirm a prior review, in that they will look for any way…read morepossible to keep your security deposit and charge you additional fees after vacating a property. So if you decide to rent with them, even after seeing all these terrible reviews, just kiss your money goodbye.

Ryan was timely, professional , capable and did an additional propperty inspection because he fixed…read moreour problem so quickly. We will be using him again and recommend him to others.

Ryan was awesome! I had an unexpected issue with a light fixture and he was very quick to respond…read more He gave me several options for the repair and provided estimates for each option. I am very happy with the results and will be using Ryan again for future projects and repairs

Troy handled the sale of our townhouse. He listened, he advocated during the negotiations, he knew…read moreall the local people who could do immediate work to make the sale easier. When a problem arose with the Title Company, Troy was in their office advocating for his client. Consider Troy to handle your real estate needs because he is a true professional local who will make the process easier on his client.

Troy and his team were professional and supportive from start to finish. Troy grew up in the White…read moreMountains, his knowledge of the area was a real asset to us as we searched for our future home. We grew to think of him as a new friend as he helped us secure our new home.

Amazing, patient, thoughtful, and just damn good at what he was doing! Stephen Lewis was just what…read morewe needed to help us find our forever home. I highly recommend because I felt like he really worked for us. Never gave me lip when I found a stupid reason for not liking a house or just saying it didn't feel right. He suggested homes that were in my specs for both cost and preferences. When we made an offer he was always fast to get it out and the paperwork was always accurate. Getting inspectors and professional to give quotes for any needed fixes was always done fast. Fast is very difficult in Mountain Time! When we finally found THE house he was with us every step of the way and checked on us after it was all said and done. Working with him was a great experience.

This brokerage, especially Stephanie Crain has done a very poor job of representing our new…read moreconstruction contract at the Preserve at Bison Ranch in Showlow. After finding out that our new home foundation was turned 90 degrees so that our backyard would now stare directly into the neighbors backyard, she removed our agent Chelsea Slade from her post. She then spent about 5 minutes trying to make us feel better about the situation before basically telling us to take it or leave it while at the same time telling us that another contract term that provided a deck expansion was going to cost us extra. She then presented a letter from the developers attorney that they were canceling the contract due to a clause that states if there is a disagreement that they could cancel. The way this happened so fast tells us there is more to this situation than we know. She does not have the ability to problem solve but just cut ties as fast as possible and probably has a problem dealing with men. Beware of The Preserve and their representation and their one sided lengthy contracts.

Horrible website. After you fill out all of the criteria for a property search and hit the…read more"search" button, you get a page that reads: "The page you are attempting to access is unavailable or cannot be displayed." Then when you go to the "contact us" link, you have to pass a spam test that is completely illegible even with a magnifying glass. Dumb. You just wasted my time. Paying attention to detail is a skill that is highly desirable when purchasing or selling real estate and this tends to make me think someone needs some attention paying retraining. I am glad I don't have a property that I really wanted to sell listed by these folks.

I encourage you to not use Century 21 Sunshine. I was warned by a family member, but I decided to…read moregive the company a chance to manage my property since I had already signed up with them. I could write a book on all the problems that came up through out the year. It started in the beginning where they promised things that they did not follow through on, they over billed me for maintenance, cleaning and repairs. They billed me for things that didn't have to be done. They didn't get my permission to replace tile, take out a shower door and replace it with a curtain. They just threw the materials in my backyard. Yet billed me for clean up and for labor. They charged me a few hundred dollars for yard cleanup, when I drove by ,the yard didn't look like it had work done. I could keep going but the bottom line is that they took advantage of me in the beginning. Later down the line after the tenant moved out I discovered the dryer was leaking water, glass shower door was completely removed without my knowledge, tenant had a dog and the dog peed all over the carpet that was recently replaced, home was not as clean as when the tenant moved in, tenant took some of the items I left behind and didn't report water damage or malfunctioning dryer. I'm wondering what I paid the management company for each month. When I call to discuss these things, Cliff said "I can't live with the tenant and control what she does." When I asked where my glass shower door went he said "It was never there." I'm having to clean the carpets, get the home cleaned, replace the glass shower door and dryer. I'm shocked. Isn't this what we pay a managment company for? We pay them to take care of your home and hold the tenant responsible for any damages? Another thing is that they never remember conversations, they do not follow through and scam you in false charges on repairs and clean up.

We recently purchase a second home in Pinetop, which was a very new experience for us. We worked…read morewith Tamie Aguilera and she was amazing. She was patient when we were stressed, available when we need her, and helped us find the perfect home for our family. We also worked with Darlene Palmer on all the back-office aspects of our purchase, and she was also incredible. Both are a great team and I highly recommend you work with them on any how purchases you do!

Tamie and her team are the BEST real estate team in Arizona. They are professional, responsive and…read moreprepared for every possible issue. While the other agent made the transaction as difficult as possible, Tamie came through every time to correct his mistakes and help me buy my dream home. Would highly recommend!!

I have the best agent who is Barbie Lanning. I would recommend her to everyone that needs buying a…read morehome

We were very disappointed in the motivation and professionalism by Nicole. Interested in purchasing…read moreproperty off-grid, we felt Nicole was very uninterested in working with us. In the end, although we found our home, it was not through her efforts. We did the leg-work and research! Although she did drive where we wanted to go. When checking in on her progress, she would ask if WE found anything of interest. If not, she would say, "Well, let me know if you find anything." We essentially had to beg her to be present at the inspection. RE Agents should be more motivated and helpful considering the ticket price of these homes. After the sale, Nicole simply disappeared. No follow-up, not even a token "house-warming gift" as is customary. For each previous home purchase (and sale, for that matter), we have enjoyed an attentive agent. She didn't bother to help with negotiations. Instead, she simply relayed Seller input and asked what we wanted to do. No advice whatsoever. Either she does not have the experience or simply does not care about meeting client needs. Only about the commission check. As it turns out, we over-paid for this property. She should have helped us take a closer look at the price considering the work that had to be put into even the infrastructure! It would appear to this home-buyer, that she was paid for our work. Fact is, home buyers tend to be overwhelmed with the process. It is the AGENTS job to help navigate. The mark of a good agent is one who is engaged and interested in their clients needs. Also someone who follows up and finds leads. With the number of properties on the market today, it seems to us that Nicole could have been more proactive. In negotiations, agents are usually more involved at least in the advising department with negotiations and inspections. As a side note, the SELLER'S agent checked on our progress after Closing and even lended a hand with a few things at the beginning.