Dr. Olivieri is hands down the nicest, most knowledgeable, doctor I've ever been to…read more I usually wait about 30-40min to see him, but it is well worth it.

This is the worst medical office I've ever been too and I work in the health industry. The entire…read moreoffice is lazy and doesn't care about the patients. My first appointment there was absolutely terrible. I showed up 30 mins early to fill out paper work and to hopefully speed things up but no. I waited for an hour and a half in the waiting room while every single other person that walked in after me went in the office, got treated and left, while I'm sitting in the waiting room and haven't even gotten vitals yet. Then after waiting this long it's now ther lunch time. They actually took a break to eat lunch while I've been here for over an hour waiting. I will never return to this office and I recxomne no one ever goes there.

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

Got an Xray done, staff was really friendly and very helpful! In and out in like 20 minutes, super…read morequick and great experience! Very good quality facility!

I can't say enough about this place! They are always so accommodating, it's a lot cheaper than…read moredoing it through the Hospitals. Everyone is always so nice. it's a clean

I've always had such a good experience at this place but I'm so shaken up right now because of this…read moreDanielle lady at check-in. She met me with such anger at "Hello". Just ABSOLUTELY nasty for no reason. I guess she was having a bad morning but don't take it out on me....and in front of my 8 year old child. I even told her her energy was way off and she kept saying "oh well". She even snapped on the RN sitting with her so badly that she got up and quickly walked away. Meanwhile my daughter is standing there in her sickened state looking even more confused. I swear, some people need NOT work with the public...especially where sick people are coming for help. All the RN's and Dr, on the other hand, were great. I would've given 5 stars had it not been for DANIELLE at the front desk of Ingalls Urgent Care in Tinley Park.

Horrible bedside manner, no help with issue, was rushed out in 5 min. Bill was over $2000read more

I went to Simon Med in Tinley Park for an MRI and was very disappointed that the technician could…read morenot see me. I was not told ahead of time that I would need an X-ray to ensure there were no metal fragments left in an area where I had previous surgery. Although I was very upset at the time, due to being in a lot of pain and after a stressful year waiting for this image to hopefully get some relief, I understood why the technician said no, but I really needed the MRI. I was high energy because I was out of my comfort zone, lacking sleep, and in pain. The technician remained professional and kept a calm, cool tone throughout, and I truly appreciate her for that. I wanted to call and apologize because, although I did not use any profanity or show direct disrespect, I was emotional and my voice was raised, which is not my usual character. For that, I'm giving her five stars. I will not be returning because I found another facility to complete the MRI (and I now have the required X-ray), but I still want to express my gratitude to her for maintaining her professionalism during a difficult situation. I even had to call my husband afterward to calm down from crying. Being in pain for a long time is not for the weak, and I sincerely appreciate anyone who remains kind in moments like that.

Horrible, horrible horrible!!! I was scheduled for 8 o'clock…read moreMRI appointment and was asked to arrive at 7:30 via text message and email. I never received a personal call from anyone to explain the fasting procedure, I learned this from doctor's office. When I arrived that morning at 7:30, to this prepaid appointment, the door was locked and no one was there. I tried the door again at 7:45 and one last time @8am, thinking that maybe they had opened it from the inside. Still no one at the facility. I never received a call from Simon Med but I kept receiving text messages telling me that I missed my appointment... Really? The appointment was scheduled through my insurance company so I never even spoke to anyone personally, not my fault because usually they will call you and make sure everything's clear prior to your appointment. For three days, they continued to call and text my phone, requesting that I reschedule until I finally called them two different times asking them to STOP sending me messages and request that they add me to their do not call list. This place is a joke!!! Definitely not professional and they should NOT be in operational AND ALLOWED TO SERVICE ANYONE! All based on reviews and the experience that I recently encountered. Shame on you, SimonMed!

It was mammogram time again. I originally scheduled the appointment for July 16 at 12:30 p.m., but…read morea terrible storm hit the area during the wee hours of the morning causing a power outage. I had no power and everything at home was a bit chaotic. I hate canceling appointments on the day of service because it just seems rude to me. However, I had no other choice in this situation. I called and spoke to an appointment desk representative who was kind, sympathetic, and understanding. The storm impacted so many people, and she was understanding. Rescheduling was hassle free. My new appointment date and time was set for today at 11 a.m. Well, I put the wrong time in my phone calendar thinking the new appointment was 12:30 p.m. (like my previous appointment). I showed up at noon! I was so embarrassed and felt badly. Tio, the representative, was so kind and understanding. I apologized profusely. He told me that they would fit me in. I told him I'm willing to wait as it's totally my fault for mixing up the appointment time. The waiting room is gorgeous and relaxing. I waited for less than 5 minutes! The technician, Tracyna (I hope I spelled her name correctly), greeted me with a warm smile and escorted me to the changing room. She was so kind, professional, patient, and understanding. I apologized to her, too. Tracyna was so gracious and welcoming! We chatted for a couple of minutes while she explained the procedures and answered questions. She has a wonderful sense of humor and sweet disposition. The procedure took about 20 minutes. I hugged Tracyna and thanked her for being a wonderful human being. I like her so much that when I'm in the building again, I'm going to stop by to say hello. Now, you know my story. I highly recommend Prime Medical Imaging. If you go, please say hello to Tio and Tracyne for me!

I have had x-rays, CT scans, and MRIs here, and they are always professional. The one concern I…read morehave is that the results seem to "not get to" the ordering doctor. I am not sure how they can remedy this but they certainly need to. My last exam, I had a sticky note on the order with the doctor's name and fax number; however, the doctor never received it, though they said thy faxed it. I had the foresight to call the day before my appointment, to ensure the office had the results. They did not, and I had to have it re-sent to the office. The staff is kind, caring, and thorough, but there seems to be something not quite right about ensuring the results get where they need to. I would recommend a "follow-up" protocol be put into place.

Everything, from the customer service to the individual service. I went in for a PShot so of course…read moreI was nervous however It was a total experience and the results is what will ensure that I will be returning again

Facility is clean and the staff is friendly. Received weight loss shots from Phylia. She was very…read moreinformative and even sends follow up messages to check my well-being. I would recommend trying this spa. They also offer Botox and many IV infusions to delivery bioavailable vitamins and minerals.

Just had blood drawn so not sure how long for results, but they were nice and clean…read more Would definitely return for any other needed tests. Thank you

The office experience was ok, but still havn't received cholesterol LDL results after 10 days!!!…read more Usually I get them next day after blood drawing. I had to cancel my doctor's appointment which I waited 6 months! I call the customer service, and got the answer that they store specimens 24 days!!! What does that means??? Can I trust my test results after 24 days of blood drawing?? Looks like I got to find another lab in the area.

Debbie Holub has very poor customer service skills. I was contacted, less than 24 hours before a…read morescheduled MRI; to tell me that they cannot perform the test. She told me that the doctor wrote the wrong order and that I would need to make another appointment in more than two weeks, at a different location. At present, I'm unsure if what she said was true. For purposes of this review, it's a moot issue. The problem is Debbie Holub's lack of empathy, her unprofessional decorum & her rudeness. She talked over me on every turn & seemed apathetic at best.

If i could give this place a 0 star review, I would! Terrible patient care and staff is very rude!…read moreOne technician in particular (don't remember her name) was super nasty and kept making remarks while doing my electrocardiogram. Pretty sure the results won't come out correct because I was so stressed throughout the entire exam. Avoid this place!!