Once the head pharmacist insisted I had picked up my prescription and even said at my age people…read morebecome Forgetful! They reviewed the video and it showed they still had it. However pharmacist AMIR is amazing. Smart, Kind, Unflappable.

This is generally a decent store except for the pharmacy -- although they are often out of sale…read moreitems and sometimes they only have one BOGO item on the shelf when the BOGO deal requires you to purchase two. My main complaint is that they need to employ someone behind the pharmacy counter who can speak fluent and clear English. The cashier/clerk who was there today did not understand either of the basic questions I was trying to ask her and looked at me with a blank stare. She then got annoyed when I seemed frustrated with her. The clear plexiglas shield in front of the register is not helpful either and further impedes communication, forcing customers to yell through the plexiglas so everyone behind them in line can hear their business. Most other pharmacies do not have these shields anymore. English should be a prerequisite for all pharmacy employees. I am too frustrated to deal with this and I am taking my pharmacy business elsewhere.

Best PROFESSIONAL PHARMACY EVER!!! I highly recommended. Our medical office loves to work with them.read more

after having numerous problems with my compounded pharmacy I opted to go to rock Ridge not only…read morewere they attentive to my prescription needs but their follow up was excellent and when I arrived I was greeted by someone twice and then when I picked up my prescription the attendant explained how to use it and how to file with my insurance company for a refund. I was wowed I truly was and it turned out the prescription was less $ out of pocket than what I had been paying for the last few years great job

A wonderful "neighborhood " pharmacy where the staff knows your name. Efficient, competitive…read morepricing, and a small town feel. They have little items for purchase for a gift or impulse buy. (Even great chocolate). Parking is right in front of building. They offer an emergency number for those times when they are closed. Nice customer service.

Excellent service. They deliver your medication right to your door .staff is well informed .also…read morelovely gift area with cards for all occasions.

I love walking around this store, my prescription is always done before I'm done shopping. I feel…read moregood supporting a small family business but honestly they're just great at what they do. I also like getting a text when my prescription is ready and one on my birthday too:)

I used to go to the big name pharmacies thinking smaller neighborhood pharmacies wouldn't have as…read moremuch access to what I need for prescriptions. I was so wrong. On New Year's Eve I had bronchitis it was 5 minutes after Franklyn Pharmacy had closed. But when I called, the pharmacist picked up. He said he would stay open until I could get there to pick up my prescription. You find big brand pharmacies doing that. I have a prescription for migraines that warehouses often run out of. They always track it down for me. I bought an elbow brace there and then wanted one for my other elbow. They had it in the store the next day. Because they are smaller, they make their own purchasing decisions. They don't have to go through layers of red tape or through corporate to get things in. The people that work there are friendly, know me by name, but respect my privacy. Whenever I call, a person picks up, not an automated voice mail system. They also have a pretty good greeting card selection so it's a good place to go when you need to pick out a card for occasions. Plenty of free parking in their parking lot. Really glad I switched to Franklyn Pharmacy, only wish I'd done it sooner.

Waldwick Pharmacy is always looking out for you concerning your prescription costs! Thank you!read more

Everything!! The service is always great. We have been long term customers and appreciate the…read morefamiliarity. Its always a pleasure doing business there.

They always have everything I need and always open. It doesn't get better than…read morethat...................

went in to the Waldwick Walgreens last week to get a new type blood pressure machine (wrist cuff…read moretype) was feeling very dizzy and would like to thank the manager for helping me ! He quickly got me a chair to sit down, showed me how to use the machine and was very patient and kind. I don't recall your name, but thank you so much !

Excellent service. Great verity of beauty products, medicine and food. Everybody os there to help…read moreyou

Just an awful experience. They won't take phone calls now nor do they return your call if you leave…read morea message.

After 30 years of exceptional service, a trusted partner in our families health & well being, and…read morean overall level of individual care that no other pharmacy could replicate, we are sad to see what has happened. While calling Olsson's this week to check on 2 prescriptions that I needed filled I was informed that they will no longer order the medicine that I needed filled. Abrupt discontinuation of my medications is widely known to cause severe, and in some cases, life threatening consequences. The FDA states that abrupt discontinuation of the medications I'm prescribed causes severe physical & psychological harm to patients. I did not want to stop taking my medications abruptly but due to the fact that my script is due on Saturday (tomorrow) it literally leaves me no time whatsoever to avoid what will now happen to me. I understand businesses change, new owners have their own way of doing things, I get it. Giving patients absolutely no notice regarding medications that will have severe negative life altering consequences due to the abrupt discontinuation is going to cause me more undue harm than I could begin to explain. My wife and I have contacted every major and minor pharmacy in the area and as it stands the earliest I could possibly get the medication is Monday. So that leaves me from now until hopefully some time on Monday to deal with the ramifications. Just a heads up for anyone in a similar position. My disability, which is both crippling me & will cause my death, becomes secondary in a sense to the challenges created by others. We're going to keep trying to find somewhere, anywhere, to get the meds I need but after 24 hours of already trying the chances of finding an acceptable alternative is slim to none. Thank you so much for adding to the stress, pain, and frustration that being disabled provides. I will make sure that I do not step foot in your store for the rest of my life.

Great staff, very helpful and friendly. They were the only pharmacy in the area that were able to…read moreget the sensors that I needed for monitoring my blood sugar, and at a good price. Since my doctor is retiring at the end of the month, they made sure I had enough refills to cover me for the first part of next year.

Love this store and the people that are there. Great place…read morefor gifts, band aids and anything else for a boo boo

If I could give 6 stars I would…read more Can't thank Fran enough for looking out for me, dealing with insurance to make sure my stuff gsts covered and really just fantastic overall customer service. Pretty amazing prices too. Elaine is great too. I appreciate that they call to remind me when my refills are ready. Been going here for years, wouldn't go anywhere else. Even if I moved I would gladly drive past other pharmacies to bring my business here.

Improvement- The pharmacist should perhaps get out if the habit of saying the Rx name out loud in…read morefront of customers on line behind you or in the area. The young kids they have working the register should direct customers to the consulting area so the very loud woman with dark hair Pharmacist doesn't yell out your private information. Other than that, the lines are long at every CVS for whatever reason.

Understaffed. Self checkout which is fine unless you buy an age restricted item (medicine) and…read morethere's no way to contact the 1 salesperson on the floor. Blinking light? Seriously? Waited 5 minutes and then went to find her. She was engrossed in over helping a customer choose the right shade of makeup. As if I was going to wait any longer. Went to Walgreens. Bye.