Like others have said, this is possibly the worst pharmacy in the area. They have no regard for…read moretheir customers health. They almost never have my medication ready on time, so when I saw the 02/09 auto-fill date, I requested it be filled early (02/03). I got an email saying the medication was being ordered. 02/09, it's still not there. My husband goes to check and they juat say "it's not here. I dont know when it will be here." The medication is not in short supply and you see my perscription has refills. Why are you not keeping it in stock?? I called to get an update and they ordered it while I was on the phone. They said it would be in today 02/14, the day I have to take the medication and guess what?! It's not there! It won't be there until Monday - so they say. I'm done. I'm transferring all of our prescriptions to another pharmacy and I encourage everyone to do the same. I won't even pick up a bottle of water from this store anymore.

They shorted me on my cancer medication and tried to blame my insurance company for changing the…read moreamount. I called the insurance company and of course that was not the case. The company called them directly and told them that it was their error and they still refused to give me the proper amount of pills. I've lived in Hawthorne 22 years always used Walgreens, but I will not go back ever again. if I could give no stars, I would.

I have a whole new respect for this place…read more My mom is finding cancer and was just released from a rehab . The rehab released her without her even being able to walk, which means they didn't do their job . I have been stressed out beyond imagination. I'm now being treated as a nurse, cook, made, physical therapy, etc. so needless to say I am extremely stressed out and cannot even go to work right now due to this so I'm a little bit overwhelmed. This pharmacy has been helping me handle my mother with Grace and compassion. My mom is not easy to begin with Add illness onto that and it's a perfect storm. The rehab she was in sent her home with the wrong eyedrop my mother keeps insisting it was the pharmacies fault which it was not because the pharmacy sent over the correct prescriptions and I know this because I give her the medication myself. She has been calling the pharmacy nonstop and I am besides myself embarrassed. I called there to apologize for my mom's behavior and they were so kind and understanding Dealing with an aging parent is not easy and the staff at this pharmacy has definitely helped. Take some pressure off of me and I truly appreciate them.

I have lived in North Haledon for over 40 years and this place has been there as long as I can…read moreremember. It's a pharmacy but they have a lot of other random products so it's more like a general store. I took photos of every aisle so you can see what type of stuff they have. Sure I can go probably go to CVS or Walgreens and save a dollar, but for me I go here for the convenience, save the time and gas, support a local small business. The staff and the pharmacists have always been very friendly and helpful. They will gladly help you find what your looking for and give you information on their products.

The Staff Is Pretty Good Here Open 24/7 Can Get Sketchy Late Night…read more Fully stocked with a wide variety of items, this place comes in handy in a pinch. Always nice folks working at this location, helpful and courteous the big drawback is how overpriced everything is, unless it's on sale your getting ripped off. Convenient however.

Before I start I would like to say that this review is based solely upon my personal experiences…read moreand my personal experiences alone, so with that being said let's begin!. I stopped at this location because it was convenient for what I was searching for at the time. I was able to run it and get what I needed. I would definitely return when I am in the neighborhood visiting family again!.

Been with Rock Ridge Pharmacy for years , everyone is always so friendly and helpful. An excellent…read moreservice every time.

after having numerous problems with my compounded pharmacy I opted to go to rock Ridge not only…read morewere they attentive to my prescription needs but their follow up was excellent and when I arrived I was greeted by someone twice and then when I picked up my prescription the attendant explained how to use it and how to file with my insurance company for a refund. I was wowed I truly was and it turned out the prescription was less $ out of pocket than what I had been paying for the last few years great job

I usually don't review this kind of establishments, however this one was absolutely necessary…read more Please beware in buying product here, as I have now had three instances where my purchases were expired/spoiled. I recently stopped by to print out some pictures, when the gentlemen at the register told a customer "I wouldn't buy the milk here if I was you, our fridge has been off for over 12 hours" I couldn't believe he said that, until my boyfriend purchased milk from here a few weeks later and it was indeed spoiled. The expiration date was fine and it seemed cold. But you could smell it as soon as you opened it. When I called the establishment to complain about it, all I got was a "if you bring it back, we can refund you" Be very careful as management and their employees are clearly very irresponsible in how they store product.

Terrible customer service, pharmacist was rude and hung up on me. My husband has not been able to…read moreget a very important medication because they didn't order it.

For the love of God, how is this place still open? It needs to be demolished and that's no…read moreexaggeration. So I believe in giving second chances which I gave to this pharmacy I never wanted to use CVS however, when my job switched insurance, I didn't have a choice because they wanted to charge me more for my prescriptions if I went elsewhere. So of course, the first time filling my prescriptions here was a total disaster . They texted me to say that my prescriptions were ready. Great got in the car head up there. they messed up all my prescriptions and I ended up waiting there for about 40 minutes. I then didn't bother to look in the bag got out to the car and realized that they charged me for my third prescription but never put it in the bag so I had to go back and wait online again to get it filled correctly Now a month and a half later same thing I get a text message saying my prescriptions filled which I never ordered from there because I knew I was starting a new job and getting new insurance, but they decided to fill it anyway they then kept messaging me saying that they needed my insurance information. Meanwhile, I had no plan on going there to pick my prescriptions up ever again. Fast-forward to a doctors appointment he made a mistake. He sent my prescriptions there so I had no choice but to go there. This is where the nightmare started to get even worse once again got a text saying my prescriptions are ready . Get to the store. Wait online finally get up to the register. The first words out of my mouth are here you go. This is my new insurance information. They texted me that they needed it. The young lady looks at the card and says oh OK then proceeds to do something on the computer and then look up at me and say oh so you're one medication is $300. I then said why would it be $300 Rocket scientist says to me because you don't have insurance literally while she's holding my insurance card in her hand. I get sent to another line to speak directly to the pharmacist who then said that he had to refill all the prescriptions under my insurance so another half an hour wasted of my time. I finally go back up to the register I said is everything ready? Oh yeah, we just have to wait for a pharmacist because he has to give us an override because one is considered a narcotic so another 10 minutes passed and I say to the lady maybe if you weren't so busy asking every single person if they want a vaccine, you can concentrate on filling the prescriptions correctly. She just looked at me with that dumb look on her face once more. I am never going to the store again. I don't care if it's a bottle of water that I need I will not answer that place again. It is horrible. I don't even trust them when they fill my prescriptions so I actually dumped all my pills out and counted them and guess what I was short one. I'm not even gonna bother because it's not worth the aggravation.

They never open on time. Ever. You'll be standing outside 15 minutes past the open time. That's why…read moreI go to Walgreens. Tells you how poor of quality the store manager is. One day there were about 10 of us customers waiting outside. Both of the workers arriving late one woman, heavyset with blonde hair, and a male, thin, younger, walked up to the door to unlock it. The woman says to the male coworker, "Are you ready for the crazy day?" and I'm thinking; all you had to do was be on time, then you wouldn't have a crowd of people.

Just waited on hold for 45 minutes only to be hung up on by pharmacy. Picked up the phone and hung…read moreup. I guess that's how they clear their call lines. These people are so inept it's insane. Avoid at all costs. It is Haledon after all. It doesn't attract the cream of the crop for pharmacy or employees. A bunch of locals. Horrible people.

Every time I'm looking for a specific item I check their website and it says this location is in…read morestock but when I get there they never have what online says they do. It's false advertising.

Improvement- The pharmacist should perhaps get out if the habit of saying the Rx name out loud in…read morefront of customers on line behind you or in the area. The young kids they have working the register should direct customers to the consulting area so the very loud woman with dark hair Pharmacist doesn't yell out your private information. Other than that, the lines are long at every CVS for whatever reason.

Understaffed. Self checkout which is fine unless you buy an age restricted item (medicine) and…read morethere's no way to contact the 1 salesperson on the floor. Blinking light? Seriously? Waited 5 minutes and then went to find her. She was engrossed in over helping a customer choose the right shade of makeup. As if I was going to wait any longer. Went to Walgreens. Bye.