Bay Tree is a really nice apartment complex. It's a got a big heated pool, a gym, a playground, BBQ…read morefacilities, good parking, and plenty of outside space. It's very convenient to Highway 17 and less than 10 minutes to Santa Cruz.

My girlfriend and I are currently dealing with a horrifying situation involving Bay Tree Apartment…read moreand the resident manager. We originally reserved a 3 bedroom apartment in beginning of September. We placed a deposit down and paid the application fee. We were notified that we got approved for the apartment and were told that it would be move in ready, cleaned and prepared for our move in. We scheduled moving company for the move in day and picked up the keys for the apartment the day before. The resident manager showed up for the keys pick up appointment while wearing sweats and flip flops while looking completely unprofessional. The apartment was dirty, floors were stained with cigarette burns, flooring and carpet had a smell, kitchen stove had oil on top of it (which the manager noticed and literally tried to burn off in front of us with smoke rising up into the vent), windows were dirty, closets were broken and about half of the blinds at the apartment were broken or partially functional. We couldn't believe it. The manager told us to "write up" some of the fixes in the internal maintenance system and he can take care of them at some point. He was absolutely unprofessional. He then walked out of the apartment, gave us the keys and said he had a meeting with his boss to attend. It was almost like we weren't important. The apartment was completely not move in ready. We had to cancel our whole move, re-arrange to stay longer with our current place and re-arrange our schedules and lives just because the resident manager refused to do his job. I then notified him via email several times that we are cancelling the lease as the apartment was not ready. He did not reply to any of my emails but called me later from a block number asking us to drop of the keys and that he would refund the money we paid. We showed up to drop off the keys later and found that his buddy came out of the apartment office to greet us. He said that the manager is a friend of his and that he had left. He said we could drop the keys off with him. I did not feel comfortable with doing that and the friend got the manager on the phone to say it was okay. He also said he would refund the money and did not do so even after I emailed him several times. We had several very expensive packages coming to the now empty apartment and I advised the manager that they will be arriving. I asked him to keep them for us so I can pick them up. He never responded to my email and completely ignored me. One of the packages had arrived and when I went to check and see if it's there, it was missing. It appears the manager took the package and he has not responded to email inquiring about the status of the package. Eventually, I got in touch with high level management and was told these issues would be resolved. Please be careful when renting from Bay Tree Apartments. The management is incompetent and completely unprofessional.

Capitola Cove is a wonderful place to live! Everyone is friendly, we have personal assigned…read morecarports, 4 on-site always clean and sanitized laundry rooms and we are walking distance to the fabulous Capitola Village, and amazing Shadowbrook Restaurant. Management is easily accessible and always on top of any issues that may arise with immediate solutions. I love it here and am so happy to have been accepted into this fantastic little community!

Great property manager and land lord. Very attentive with tenants and very accommodating…read more Apartments are spacious and well maintained. Friendly neighbors as well and beautiful location close to the capitola village and shadow brook restaurant. Lots of shopping within walking distance.

Property managers are rude and had a very mean demeanour, made derogatory remarks about my speech…read moreimpediment and were just generally rude.

Terrible parking enforcement. Terrible customer service/communication. Overpriced. If you're…read morelooking for an apartment go with Chestnut apartments.

Excellent service and problem solving. The team took great care of our property and got a great…read moretenant! Can recommend to the max!

this place is a joke, they dont have any form of online payment portal abd charge excessive fees…read morefor ach deposits, only form of payment besides paper money orders. they remind us of old school ludites with anything concerning paywalls and basic internet payment sevices. i hope the Company this "Women owned" Bis sold out to does a better job with payment options. ugh.... as far as managing at one point theynhad a bunch of clueless helpers but seems to have filtered them down to one clueless non paid worker. the owner is a very professonal person and takes care of biz, withthe exception of comments listed in this review.

I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

Lived in meadows apartment for a year and it was great! The greenery and all the beautiful trees…read moremade the complex feel like a little forest. Meadows is very safe and it's also in a good location - it is right off of Central expressway and it's close to 237 and 101. Apartment was spacious as well. I also thought the gym was great and bigger than a lot of other apartment gyms so amenities as good here. There is a community pool as well. The management company was very responsive with service requests. We had an issue where the central AC was spewing out dead bugs so the maintenance team quickly came in and gave us a new AC. Meadows also hosts some events every couple months (coffee station, Easter egg hunt, food trucks, etc.) which made the apartment complex feel more like a community. One of the drawbacks about this complex is the lack of natural light in the some of the apartments. Because of all the tall redwood trees and the direction of our apartment, we didn't get much light. For the most part, we had our lamps turned on all the time. And because of the trees, leaves would fall into our balcony so we had to frequently clean that up. We decided to leave once the lease was up as we found a place with more natural light closer to our offices and meadows was going to increase the rent by $250 a month. If it wasn't for the light situation, probably would have continued to stay here. Overall I enjoyed living here, and if you are ok with less natural light or you are able to get an apartment facing the right direction, then I recommend!

As a property owner, I would rate the people at SVPM as the best in the county. Another agent…read morepicked out a nightmarish tenant for us and then asked to be released from the contract with us because the tenant was too difficult to handle. We called SVPM and they handled the tenant effectively and efficiently, helped us serve tenant with a notice to move and arranged to deduct tenant caused damage from tenant's security deposit. From a property owner's perspective, you can't go wrong with the professional crew at SVPM.

This company has been challenging to deal with to say the least. When my house was listed for rent…read morethey charged me over $1400 for cleaning (I'm a fairly clean and neat person so $1400 for cleaning felt like a punch in the gut). I'm certain it did not receive $1400 worth of cleaning and I'm also certain that the PM never visited the property to do an inspection of the cleaning. Fast forward to me moving back into the house 15 months later. The PM told me that I would receive the same level of cleaning ($1400 worth, right?) when the renters moved. What a joke. Cleaners left the stove a mess, filters were nasty, showers not thoroughly cleaned, basement windows not washed, basement area not swept. I was charged for all of this up front. Also, PM never came by the property to ensure the renters were following the lease and maintaining the HVAC and the water treatment system. I think PM for this company means they are going to charge you to collect the rent. So...here we are 40 days since move out and I've yet to receive any monies from them as reimbursement for the $500 deposit I gave them to cover minor repairs, money I spent on materials and labor for thoroughly cleaning when I returned. It's been 3 weeks since I sat down and went over the itemized statement with them. Also, they are holding onto a security deposit for another rental that they "managed." Why? I took over managing the rental so there is zero accounting to be done. I've stopped by their office and found the door locked during normal business hours. They do not return phone calls. It takes three emails to get them to respond. We're now at small claims because they aren't responding and issuing refunds. Property owners: Find another PM. This place is all smoke and mirrors.

I am a relatively new resident. I did a great deal of research before deciding on Capitola Gardens…read moreas my home. I love it here...it doesnt feel like an apartment, more like a private bungalow. The beautiful redwood trees outside my front door, the squirels running across the lawn and the the birds chirping...Heavenly. The onsite staff is so friendly, helpful and professional. Kudos to Christos Nikopoulos, the Community Manager. He has been great from the first time we spoke to each other. He is around all the time checking on all aspects of the property and concerns of the residents. The comments from my visitors are always it is so quiet here and the grounds are so pretty. That is before they see the inside...which is so nice. Neighbors are friendly and I feel safe here, what else can I say.. Thank you so much Christos, Sally H. Capitola CA

Great first week at Capitola Gardens. Shane (Leasing Office) and Steve (Maintenance) addressed…read moreevery question and need promptly and effectively. Even better, they did so with friendliness and humor. My place is immaculate and attractive. I made a good choice!