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    Acoustic Image

    5.0 (3 reviews)
    Open 10:00 am - 4:00 pm

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    Destination Hifi

    Destination Hifi

    4.7(9 reviews)
    2.3 miNorth Hollywood

    This is another follow-up review on both the Legacy Focus SE speakers that I have had for about a…read morehear now, but also how outstanding James has been on being helpful on a few technical questions that have come along since my purchase in Oct, 2019. First, the speakers. They are awesome; like no other, with an amazing soundstage. I just marvel at the stage where the music I enjoy is coming from the center filling the "stage" on each side (Yello anyone?). I have had new listeners compliment me on how great my center channel is (Legacy Marquis XD), and after they have listened for awhile and complimented me again on the great center side, I love telling them that it is not playing- that is the amazing sound stage of the Focus SEs. You have to listen to the Focus towers (mine are the SEs) to get it. If you decide you love them, then make sure James sets them up for the maximum sound stage benefit. And also be sure and get the optional additional feet as they made a big difference- and the cost was so small I forgot how much. Plus, I almost forgot the CODA electronics which are amazing and well worth it- and substantially less than many "names" you see in the high end stereo mags. Then I want to say just how helpful James is with follow-up questions after the initial installation, which he did. I have reached out to him three times, twice due to Cox Cable gear that was performing poorly and he gave me an approach to improve it. Then when I had to move my gear for repositioning, I forgot to measure the locations, separation, and angle. He knew immediately and guided me through it as I wanted to restore what he did. Want to dazzle your friends? After you get a pair of Legacy tower speakers, model will not matter and only get better up the price curve, don't tell them that your center is off. Great fun to see the expression on their faces. Then sit back and just love live music.

    I drove to their address and it was closed, called to say I was here and no phone response. Mid day…read moremid week. Drove there based on reviews I saw on Yelp.

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    Destination Hifi
    Destination Hifi
    Destination Hifi

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    Ahead Stereo

    Ahead Stereo

    4.1(66 reviews)
    4.6 miFairfax
    $$$

    Outstanding Service and Support at Ahead Stereo…read more I purchased my McIntosh turntable from Ahead Stereo and recently ran into an issue with my stylus. I reached out to Brian, and he immediately went above and beyond--contacting McIntosh on my behalf, walking me through the options, and ultimately helping me get back up and running. What stood out most wasn't just the solution, but the care and integrity Brian showed throughout the process. He didn't treat me like just another transaction, he treated me like a valued customer. That kind of support is rare, and it's exactly why I'll keep coming back to Ahead Stereo. If you're into high-end audio and want a dealer who stands by their customers, this is the place. Highly recommend.

    It's is increasingly difficult to find retail operations that give the time to customers looking…read morefor guidance. Today during my visit to ahead stereo I was looking for an education in creating a future home stereo system, I'm not up to date on all the options, but have a general idea of what I'm trying to achieve. These folks seemed interested in selling me a consultation for a couple hundred dollars rather than trust helping me and winning my trust, it seemed they were concerned if the helped me understand what would be a good solution I would leave the store and buy online. That was not the plan and once I figure out what I'm looking for I'll probably be back to buy local, as I'm a big supporter of that concept. My suggestion in the future is customer comes first, build the trust and loyalty will follow.

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    Ahead Stereo - Since 1971

    Since 1971

    Ahead Stereo
    Ahead Stereo

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    The Voice of Vintage

    The Voice of Vintage

    4.4(116 reviews)
    9.9 miLake Balboa

    Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

    Chris is nice, seems knowledgeable but lacks a work ethic to match. Repaired my zenith console…read morerecord player. The next day after Chris came to my home to install it I reached out to him about audio dropping from one side. I've text and called him over the last 4 months. The times we've talked he has expressed getting a needle and swapping it out. EVERYTIME he has said, let me see if I have a needle. Maybe I can come by tomorrow or whenever. I say ok let me know and I never hear back from him. A few weeks go by and the cycle repeats itself. I've refrained from leaving a negative comment but I talked to him on Tues he said, "let me see if I have a needle in my box, how about tomorrow". Told him no one would be available tomorrow but Thurs or Fri, he said ok. Heard nothing and here we are. Its Saturday. Called him, no answer, left a message. So I have a console that plays records that will periodically drop audio. But if you ever so lightly tap the back of the tone arm audio might return. So that's what I got for $675.

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    The Voice of Vintage
    The Voice of Vintage
    The Voice of Vintage - My dads 70s turntable, exactly as I left it with him 2.5 years ago. I got it back.

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    My dads 70s turntable, exactly as I left it with him 2.5 years ago. I got it back.

    A Sound Decision - Beautiful Sonance pendant speakers, amazing sound

    A Sound Decision

    5.0(4 reviews)
    4.2 miHollywood

    Scott is very knowledgeable and experienced in providing the top of the line sound system for your…read morehome or commercial space. I had him install the sound system on my 2700 square foot jiu jitsu studio, and entire process was a breeze and I am delighted with the results. Our music definitely sounds better than any other gym I've been to!

    Chris at A Sound Decision is fantastic. Very professional,…read morethorough and did a non-rush job with my home system. He mounted my new smart TV on the wall (very clean appearance) and wired my new gear: Apple TV, DVD, Direct TV etc.... so it all runs through the receiver with 1 HDMI cable up to the TV. He also programmed my new universal remote (which I think you need a special collage degree in just to make it do the most basic commands) to eliminate the 6 other remotes taking up space. He took the time to explain how everything works without rushing and didn't leave until I was totally comfortable with the system. It also seems like he spends time researching the latest trends and technology so was able to make recommendations on the most cost effective but highest quality gear for my taste. I've had the same entertainment system/TV for like 12 years and was a bit nervous about upgrading but working with Chris made it a very exciting and enjoyable experience. Highly recommend!

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    A Sound Decision - A Sound Decision L.A.

    A Sound Decision L.A.

    A Sound Decision - Chris picked this TV for us and we couldn't be happier! Also, the Sonos sound system is the most amazing thing we've ever purchased!

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    Chris picked this TV for us and we couldn't be happier! Also, the Sonos sound system is the most amazing thing we've ever purchased!

    Shelley's Stereo & Video

    Shelley's Stereo & Video

    4.8(71 reviews)
    13.6 miWoodland Hills
    $$$

    We spent weeks going back and forth on equipment selection and system design for a $40K home…read moretheater project. Paid a design fee and a 50% deposit. When it came time for the walkthrough, the technician failed to show up during our scheduled window. No call, no text, nothing. When I reached out myself, I was told he had known most of the day he wouldn't make it but no one bothered to let me know. I stayed home from work for the appointment. When I raised the issue and asked for a discount to continue, they chose to terminate the project entirely rather than take any accountability. Weeks of my time wasted. If you value your time and expect basic communication from people you're paying, look elsewhere.

    We have had a Technics SL-1200MK2 professional turntable in the family for years. Wanting to give…read moremy family the Christmas gift of being able to enjoy records in our collection, I brought the turntable to Shelley's to have it restored to playing condition. Stan Zeiden, their analog specialist, not only restored it but also restored my appreciation for the unparalleled experience of sitting and listening to a record. He was honest and caring, and he wanted the best for me and my family. Talking to him on the phone felt great - like an old-fashioned telephone conversation seldom experienced these days. He asked what kind of stereo system we have, what kind of music we listen to, and fixed our turntable accordingly, making recommendations for a good cartridge and stylus, and later sold me a brush to care for our records. He also conveyed instructions on how to care for our system long-term. What's more? He managed to get it done before Christmas! My father, an audio engineer, sat with me and listened to Blood Sweat and Tears - it was the best listening experience I'd had in a LONG time. We're quite happy and I have since been back for a great set of cables and a fuse for one of our ADS L810 speakers. All of the staff at Shelley's have taken great care of me. I would highly recommend Shelley's and Stan for any of your high-quality audiophile listening needs.

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    Shelley's Stereo & Video
    Shelley's Stereo & Video
    Shelley's Stereo & Video - Listening room

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    Listening room

    Acoustic Image - hifi - Updated May 2026

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