James at Destination was a pleasure to work with. Very generous with information and his time…read more Great place to audition Legacy speakers. Altogether a great experience.

I've been buying hifi equipment for 45 years. Destination HiFi and especially James Thompson are…read morethe best folks I've ever dealt with. The level of personal service, attention to detail, follow up was fantastic! Wow! Six stars out of five!!

Outstanding Service and Support at Ahead Stereo…read more I purchased my McIntosh turntable from Ahead Stereo and recently ran into an issue with my stylus. I reached out to Brian, and he immediately went above and beyond--contacting McIntosh on my behalf, walking me through the options, and ultimately helping me get back up and running. What stood out most wasn't just the solution, but the care and integrity Brian showed throughout the process. He didn't treat me like just another transaction, he treated me like a valued customer. That kind of support is rare, and it's exactly why I'll keep coming back to Ahead Stereo. If you're into high-end audio and want a dealer who stands by their customers, this is the place. Highly recommend.

It's is increasingly difficult to find retail operations that give the time to customers looking…read morefor guidance. Today during my visit to ahead stereo I was looking for an education in creating a future home stereo system, I'm not up to date on all the options, but have a general idea of what I'm trying to achieve. These folks seemed interested in selling me a consultation for a couple hundred dollars rather than trust helping me and winning my trust, it seemed they were concerned if the helped me understand what would be a good solution I would leave the store and buy online. That was not the plan and once I figure out what I'm looking for I'll probably be back to buy local, as I'm a big supporter of that concept. My suggestion in the future is customer comes first, build the trust and loyalty will follow.

Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

I recently got an 80's Sanyo stereo system, knowing nothing about it but needing help getting the…read moretable to turn, sound to work, and needle replaced. Chris stayed on the phone with me for 2 hours (I am not local) and was able to guide me through set-up, care for my system, and even noticed that the red cap from the needle broke off and needed to be removed (pictured). He gave me recommendations on how to get it out, waited for me to try them, and sent me a link for the correct needle replacement. Im able to listen to the radio and my tapes now, just waiting for the needle and I can finally play my records. His ability to walk me through the set-up and minor repairs, without even touching the system, is a true testament to his knowledge and skill. Thank you!

Every time I've ever done here in the last year, they've never had what I've needed in the past…read morethis would be one of my go to places for cables microphones no longer

Lots of stuff to buy at this place like cables and connectors mic accessories and speaker stands…read moreand recorders etc. Pretty quiet place. But the guy at the cashier needs to be replaced. Never smiles, sour attitude when I am making my payment. A more cheerful lady or a welcoming personality will be more helpful for this place to keep their customers returning often.

From beginning to end, my experience with Pro Audio L.A. has been incredible. Jason provided…read moreexceptional and knowledgeable information in our consultation - he heard my needs and made suggestions that fit who *I* am as an artist and producer. I never felt upsold or oversold anything - I always felt supported. On installation day, Jussef and Richard were kind, patient, knowledgeable and wonderful. They helped me get everything set up, did beautiful custom cable work and answered every question I had with helpfulness and a real enthusiasm for their work. I will 1000% be returning to work with Pro Audio L.A. and would highly recommend their wonderful work.

Pro Audio LA was once a highly reputable, trustworthy, consistently reliable company with an…read moreexemplary business model. But over the course of the past year or so (beginning around roughly mid-2025 and onward), the company inexplicably took a nosedive with its prior reputation and is quickly sending it to the dumpster, given that it mysteriously no longer responds to communications and is increasingly failing to fulfill and/or ship its existing orders. I am not certain what suddenly changed - perhaps the ownership was transfered and/or bought out, or maybe their next-of-kin inherited the business - but regardless of the reasons, I CAN tell you with certainty by this point in time is that this is no longer the Pro Audio LA which we audio professionals so fondly remember, most sadly to say. Because all of its communications and ordering processes have just about broken down within the past months, even as it continues to accept your online orders and take your money! For the record: I have $300-worth of audio interconnect cables ordered from this past springtime of 2026, and it is now mid-July as of the time of my writing of this review, yet STILL I have heard nothing further of my order. Even after multiple communication attempts. Nothing but dead silence on the other end, even though ... again ... the online order form remains open, functional, and happily charges your credit card without batting an eyelash. Clearly, something has gone terribly, heinously amiss while SOMEONE on the other end continues to take your money. And that's just about where the paper trail ends, because your online order stays in perpetual "processing" with nothing further done. That's where it sits, even as of today. So, please, heed my warning and do NOT give Pro Audio LA a single cent of your business from this point, onward. At least not until some kind of definitive light is shed on whatever has transpired within the establishment, regarding its suddenly-tanking business model. Because this doesn't smell right at all, and I am not the only recent buyer who has been raising awareness about the recent 180° turn for the worse by this company.

Scott and his son are the most professional in the Hi-Fi business. Where other businesses would not…read moredemo the speakers we wanted and told us to go somewhere else, Scott Walker Audio was there to show us everything these speakers are capable of. They are very knowledgeable in the audio Hi-Fi field and can meet every need for your listing enjoyment. We highly recommend this business and we will be returning again!

Colby and Colton are fantastic to work with! They definitely know what they're doing, working with…read moreall the best high-end equipment available, but they were still able to work with my small budget to help me build my dream system and stay close to my budget. And it's not like I spent my small budget overnight, it took months for me to identify the right speakers, and another year to save up for and pick out the right receiver and amps. Yes, it was a very big deal to me, and even though it seemingly shouldn't have been for them, they made me feel important and they were always eager to share their insight and advice. Or the best part, demo products at their insanely cool showroom! To top it off, they went above and beyond and hand-delivered my equipment and still treated me with 100% respect when I changed my mind on the amp after taking delivery. These guys seriously treat you like a valued customer for life.

I had an excellent experience with Karim and Antonio. From the very beginning, they were…read moreprofessional, knowledgeable, and incredibly helpful. They took the time to walk me through the best placement options for my Ring cameras, explaining the pros and cons of each location to ensure I would get the best coverage and security for my property. Their installation work was top-notch: clean, efficient, and done with great attention to detail. Karim followed-up and made sure everything was working properly. I highly recommend them!

Just moved in and first thing's first! Furniture can wait, but home theater needs quality…read moreinstallation straight away. Karim and Tony were able to come out quick and guide me through the best plan for my setup. I thought the living room would be tricky with the wood facade, but they had no trouble locating the studs and centering the TV with Sonos mount. They were careful, fast, and did beautiful work. Can't recommend them enough and will be bringing them back when ready for the outdoor setup :)

Chris at A Sound Decision is fantastic. Very professional,…read morethorough and did a non-rush job with my home system. He mounted my new smart TV on the wall (very clean appearance) and wired my new gear: Apple TV, DVD, Direct TV etc.... so it all runs through the receiver with 1 HDMI cable up to the TV. He also programmed my new universal remote (which I think you need a special collage degree in just to make it do the most basic commands) to eliminate the 6 other remotes taking up space. He took the time to explain how everything works without rushing and didn't leave until I was totally comfortable with the system. It also seems like he spends time researching the latest trends and technology so was able to make recommendations on the most cost effective but highest quality gear for my taste. I've had the same entertainment system/TV for like 12 years and was a bit nervous about upgrading but working with Chris made it a very exciting and enjoyable experience. Highly recommend!

Scott is very knowledgeable and experienced in providing the top of the line sound system for your…read morehome or commercial space. I had him install the sound system on my 2700 square foot jiu jitsu studio, and entire process was a breeze and I am delighted with the results. Our music definitely sounds better than any other gym I've been to!

We spent weeks going back and forth on equipment selection and system design for a $40K home…read moretheater project. Paid a design fee and a 50% deposit. When it came time for the walkthrough, the technician failed to show up during our scheduled window. No call, no text, nothing. When I reached out myself, I was told he had known most of the day he wouldn't make it but no one bothered to let me know. I stayed home from work for the appointment. When I raised the issue and asked for a discount to continue, they chose to terminate the project entirely rather than take any accountability. Weeks of my time wasted. If you value your time and expect basic communication from people you're paying, look elsewhere.

We have had a Technics SL-1200MK2 professional turntable in the family for years. Wanting to give…read moremy family the Christmas gift of being able to enjoy records in our collection, I brought the turntable to Shelley's to have it restored to playing condition. Stan Zeiden, their analog specialist, not only restored it but also restored my appreciation for the unparalleled experience of sitting and listening to a record. He was honest and caring, and he wanted the best for me and my family. Talking to him on the phone felt great - like an old-fashioned telephone conversation seldom experienced these days. He asked what kind of stereo system we have, what kind of music we listen to, and fixed our turntable accordingly, making recommendations for a good cartridge and stylus, and later sold me a brush to care for our records. He also conveyed instructions on how to care for our system long-term. What's more? He managed to get it done before Christmas! My father, an audio engineer, sat with me and listened to Blood Sweat and Tears - it was the best listening experience I'd had in a LONG time. We're quite happy and I have since been back for a great set of cables and a fuse for one of our ADS L810 speakers. All of the staff at Shelley's have taken great care of me. I would highly recommend Shelley's and Stan for any of your high-quality audiophile listening needs.