The worst place ever. Over priced. Wore out. Needs to be remodel 1970s High turn over of staff…read more Food is awful.

Our mother has been living at Westminster for 17 years and their staff has always been kind,…read morefriendly, and helpful. She had been in the independent living and has now transitioned to full care, now in her 90's. Weyrich full care at Westminster village takes great care of their residents and is so supportive of their family. The facility is modern, clean, and comfortable. We highly recommend Westminster Village.

My 88-year-old grandmother has been at Atria for over two years now. She has had excellent care…read moreand above and beyond care with every staff member she experiences and has interaction with. We are very blessed to have her there. It's also nice that she gets house cleaning once a week and laundry done once a week! A great place to have a loved one live . Thank you Atria for your excellent care.

I recently moved my father into Atria. I'm so excited for him to be there and enjoy the amenities…read morewhile also having the ability to live independently in his cute little condo. I also get to have the peace of mind knowing he's safe and comfortable. I especially love that the care team will assess his level of care needs frequently and adjust them as needed. To me Atria is like a cruise ship. The place is huge and has so many things to offer. This will especially be helpful during the hot summer months. I finally feel like I don't have to worry about him and I couldn't ask for more than that. Ask for Rosy- she's amazing!

My husband was in the Rehab to Home section for about a month. He was treated so well and with…read moresuch a positive attitude. (The food was very good too!). I can't say enough about what a great experience it was.

We had the best experience after my mom fell and fractured her hip last spring. My mom stayed at…read morethe Rehabilitation area. The staff was efficient, professional and extremely caring. The facilities were impeccable and provided a soothing environment for my mom's recovery. I would definitely recommend this site. I even looked into respite care for help if we want to take a vacation and rest assured my mom is in good hands!

Great place, friendly staff, good food, the memory care is not so good but works. More room for…read moreimprovement

Staff is amazing. Director and Director of Medical are horrific. They have no compassion. They…read moreare not truthful. Communication is awful and the facility is antiquated with their system. They still use fax as a means of communication, even with Hospice. I was asked by the above Directors to post date a document that should have been signed the day my dad passed. It was done 12 days later. It delayed the process. They just don't care. Those 2 should not be caring for elderly. I have reported them to the state and will continue to do so until I have a response.

We have lived at Vi @ GrayHawk for six years. It is a CCRC (Continuing Care Retirement Community…read more We are in Independent Living but as most here, we decided to move to a CCRC knowing we will someday need nursing care. Attached to Independent Living is the Care Center which has 3 venues ...Skilled Nursing ( provides long term skilled care and/or temporary care as needed). Assisted Living allows residents to live independently yet taken care of in minimal ways such as dispensing of medications. Memory Care is self explanatory. All 3 venues take residents as well as private pay. Our monthly dues include these areas when needed yet, there are extra charges for incidentals. The Lodge (apartments) and casitas have access to weekly housekeeping, pools, spa, great food and all the activities you could want. There is an 18 hole championship putting course. In addition there is a resident driven couples golf, a Men's golf as well as Ladies. These groups typically play at Starfire Golf Course. We have a resident driven monthly newsletter as well as a community website and a Neighbor to Neighbor email communication. If a person wants to enjoy the amenities here they should come in while they are active. Of course, if a person is ill and does not pass the medical, they have waited too long for this transition. We have friends of all ages...60's through 100 years. The socialization in this community is key and most of us feel like family. It is expensive to get in here...entrance fees are tremendous. Our monthly dues have increased from about $4500 (for 2) to almost $7,000. There is definitely an emotional adjustment. For most, the Community makes up for any losses you might feel. Management takes care of us and most of them are almost overly attentive to our needs and requests. During this pandemic residents are delivered meals three times a day with a wine menu and virtual activities are ongoing. A staff member is required to be kind and respectful, but there is always one. Negative prevails and this particular staff person affects all of us and the overall morale of our community. We will stay on top of this here and even suggest some sympathy training, otherwise this would be 5* rating

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

The Ranch Estates is hands down the best! This was the perfect community for my mother. When I…read morefirst spoke with Misty, the Sales Director, I could just feel her warmth come through the phone. When Covid hit, Misty even started stopping by my mom's house or giving her a call just to check on her every couple of weeks to see if she needed anything. I live 5 hours away and my mom was living alone, I can't tell you how much comfort this act of kindness brought to us both. After a few months, my mom was finally able to move into her own apartment on the 3rd floor overlooking the pool. It was like she was on vacation every day! The staff is amazing, they always made sure mom had everything she wanted. They even made special accommodations for my family and I to have a private little birthday party for her complete with her favorite food and margaritas! I always felt like my mother's best interests and making sure she was safe and happy was their top priority.

I've been extremely happy with the care my Mother is getting at Ranch Estates Scottsdale. The staff…read morebends over backwards to accommodate my Mom's special needs. There are many activities and excursions, an excellent movie theater room, a workout room with exercise equipment, and regular performances by live musicians. She really enjoys the near-weekly "happy hour" with live music and snacks. The restaurant-style dining is also a plus (and the food is GOOD!--the whole family really enjoyed the special Christmas Eve dinner ) Almost every room has a balcony or some sort of outdoor access. My Mom loves to have her morning coffee on her private balcony. The management and staff has also been great about communication with me about any concerns that have about my Mom. The Management has done a great job is creating a real community where the residents and staff truly care about each other.

Beautiful facility. Well run. Thinking of retiring in Scottsdale and was very impressed.read more

LOVE THIS PLACE!! My dad Rick stayed here after my mom passed and he was so welcomed and I felt…read morelike he was in such good hands. It's independent living but they felt more like assisted living and that is what he needed. They communicated well with me and took such good care of him. I absolutely adore everyone who works there and would recommend Tuscany to anyone looking for a place for a loved one. They are so wonderful and caring :) And a bonus is the food - it is absolutely amazing!!!

We had to place my mom in memory care when I could no longer care for her myself. The caregivers,…read morenurses and staff at Amber Creek were so amazing. They called me anytime there was a problem such as a fall. They worked with Hospice of the Valley so that she would have the best care available. After getting to know my mom, the staff fell in love with her because she was such a caring individual. When she was in the last few days of her life, the staff was so supportive of me and my family. They hugged us and said they would miss her. I would highly recommend Amber Creek Inn for memory care. I felt comfortable knowing she was getting the care she needed and I was able to visit with her instead of trying to meet all of her needs.

My Mother-in-law has been here for almost three years. She has received great care and the staff…read morehas been loving to her. She did get Covid-19 but was treated quickly and is in good health for a 91 year old with severe dementia. The group activities keep her stimulated and happy.

I don't think there is a better word than horrified!…read more My mother-in-law told me last week and before I sent this email off to you I had to cool down. When the air conditioning was installed in the building, she woke up one morning, stepped out of her bedroom "half dressed" to go get some coffee and was startled by two men working in her apartment. She gave them NO AUTHORIZATION to come in, Atria did not inform or ask her the day before ( at least ) to let her know someone would be entering her apartment. Thankfully, she didn't have a heart attack as she was scared to death. She ran back in her bedroom hoping they did not see her and waited for them to leave. This cannot be an acceptable way of doing business, this is not acceptable in any way. I am generally the person that can handle just about anything but this is BEYOND ACCEPTABLE. She was embarrassed to even tell us this. As far as I am concerned this was basically breaking and entering! What the heck is going on there? Atria is supposed to be a company that we can trust with our parents well this clearly proves that they are not!

For three thousand a month your loved one can have bed sores also. There are only two caregivers…read moreworking 24/7 supposedly taking care of 10 residents (two of whom passed away in the last three months). One caregiver, not certified, is the cook, laundress and maid. The other is a RN in the Philippines. The food is Filippino and unappetizing to most Americans. The residents sit on reclines in the livinig room watching tv all day. There is little nighttime coverage and for my mother they would shut her door so as not to disturb the caregivers at night. One day I arrived at 10 am to find my mother screaming in pain. No one had called 911. I called myself and my motther was transported to the hospital and admitted. They are unable to understand English very well and in spite of the fact that I told them mom was diabetic, they gave her ice cream or cake everyday. This is a place people go to die.