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    McDowell Village

    4.5 (25 reviews)
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    Ask the Community - McDowell Village

    Review Highlights - McDowell Village

    My mom was a resident here, but wanted to be closer to her friends, so she moved to a retirement community in Mesa.

    Mentioned in 6 reviews

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    The Gardens of Scottsdale

    The Gardens of Scottsdale

    3.2(14 reviews)
    2.9 mi

    My grandmother lived at The Gardens for 7 months and at first everything was great. However as time…read morewent on it was clear things were not ideal. Her room often smelled of urine, and while the care staff was great, her living situation quickly deteriorated. One evening I received a call where she was "lost" but they later found her in a courtyard talking to a friend. The financial accounting aspect was very frustrating. I was originally told she could eat in her room or in the dining room but then they began to charge a delivery fee. She fell a second time right before her 88th birthday and sustained a TBI. We were still expected to pay the rent portion for her 30 day notice, which I understand but I am now arguing about a $47 charge that cannot be explained. This is the last thing we should be worried about when my grandmother is now dying as a result of that last fall.

    My mom was in this facility for a year. When she was admitted she had serious signs of dementia and…read moredied a year later. I can't say enough about the kindness and the loving atmosphere provided by the long-term care nurses. They were more caring to my mom than I could've expected. Mom received the most supportive help with patience and gentleness right to the end. I never imagined or hoped for a better environment for her as she declined. I just looked over the pictures of damage to the facility. I did see some of that, but only in rooms that were being renovated.

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    The Gardens of Scottsdale
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    Osborn Health and Rehabilitation

    Osborn Health and Rehabilitation

    1.8(58 reviews)
    1.8 mi

    My mom was brought here to Osborn Health and Rehab after her hip surgery last week, and I have to…read moresay I am very pleased with the care and attention my mom has received. Her physical therapists have been superb, mom loves them all, especially Caleb and John. Her nurses have been great and attentive to my mom. Thank you all for taking such good care of my mom!

    I want to start by saying this place needs to be shut down immediately!!! Please read and look at…read moreall reviews before putting your loved one in a facility that is nonchalant and has no empathy or compassion for residents in their care. My father was released from Osborn Hospital in Scottsdale AZ on 7/15/26 & admitted to Osborn health & rehabilitation in Scottsdale, AZ on 7/15/26 in the evening. He passed away 7/28/26. Upon release he was talking and walking with assist and stayed an extra 3 days in the hospital to ensure he was his normal self and was ready to start activity rehab. He had pneumonia and an infection that cleared prior to leaving the hospital when he returned to the hospital upon evaluation they noticed it returned.The first night he was in the rehab facility he fell out of his bed around 4:00AM and a call was placed to my stepmother from Nadeera around 5:39AM stating he fell and has a slight bump on his bed and he was normal. My stepmother went to the facility around 8:30AM after work and my father was incoherent, staring at the walls and had a temperature of 80 degrees.I spoke with Chanelle on 7/19/26 stating his vitals was normal and she released information to me and I wasn't on the contact list, she placed me on the contact list after she gave me his medical information in which my stepmother didn't authorize and Bodie stated my dad spit his food and turned his head away during an attempted 1:1 feeding session. My father was completely incoherent and not responding to touch or anything so that's not true. He was left in a hypothermic state for 4 days, no food or water and an IV was not administered until day 4 or 5 of his stay. My father was not in a position to do any physical, occupational,speech or activity therapy. He immediately declined in less than 12 hrs of being there and his ICU doctor kept asking us why they (Osborn rehab) sit on him for 4 days and not send him back to the hospital right away (right across the street from the rehab is the hospital less than 30 seconds). THe rehab doctor spoke to the ICU doctor and stated my father never fell and we have a voicemail stating he did. My father got transported back to the hospital on Monday 7/20/26 and went to trauma for MRI and Scans which came back clear, after the evaluation in trauma he got rushed to ICU due to septic shock in his heart/lungs, and severe coma, lack of oxygen and immediately had to be incubated on a ventilator. Once my father fell they never gave him an XRAY or CT scan to check on his health status which is also on record. We also have photos and videos of our fathers condition/ health which was utterly disheartening. I walked into his room and immediately knew something was wrong and he needed immediate medical attention. The aide Chanelle stated he had no xray done and his vitals were normal which is untrue. MY father body temp was 80 degrees and we found out from the hospital his actual temperature due to a catheter being inserted into his groin for an actual temp. SO how did they get a temp of it being normal? The nurse stated my dad was normal after the fall he was non-responsive, blood shot red eyes, not responding to touch or conversation and was naked no clothes and a made up diaper, a mat on the floor to brace his fall had a feeding table on it locked in place. My dad was in no position to move anyway but he is a fall risk and the table was completely unsafe. My father experienced a severe decline in health and experienced malpractice, pain and suffering, gross negligience, delayed calls to 911 un an emergency, sepsis (leading to septic shock), sudden decline, neglect, malnutrition, inadequate resources (no clothes on my dad, no warmer to provide warming blankets which was a delay in adequate care. The rehab kept insinuating to my stepmother she could take him to the hospital herself and my dad was completely not in the position to move he needed an ambulance. The rehab sttd he was there under doctors orders and nothing could be done until the doctor came in. The facility wanted my stepmother to take him herself so they wouldnt be liable for the lack of care they provided my father while in their care. I would give all the earthly things in the world to have my father back with us, he was aiming to come home nothing about his stay was leaning towards him not fully rehabbing and coming home. My family and I are truly upset that due to sudden decline and delay of calling 911 is what contributed to him passing away. He was up and talking and walking when he got there and less than 12 hrs my father was in a position of a person who was left at the top of a mountain and froze to death. The staff is only there for a check and every person there needs to be fired. My family and I are currently taking legal matters and are currently represented by a firm that truly believes justice will prevail in our favor. Honestly, one star is too much zero.

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    Osborn Health and Rehabilitation
    Osborn Health and Rehabilitation
    Osborn Health and Rehabilitation

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    Mirabella at ASU - Amazing food choices. Plus fresh fish every night.

    Mirabella at ASU

    3.1(27 reviews)
    3.7 mi

    Moved in here, a retirement community called Mirabella@ASU, because this 20-story building is…read morelocated on the campus of Arizona State University. It was the second day it opened...a little over three years ago. From my apartment on the 10th floor I look east across the beautiful campus and see the McDowell Mountains and the rising sun each morning, as well as students scurrying, riding skateboards, and hurrying to class. Residents are also able to take classes tuition free and participate in many campus activities. It's an easy walk to the football and basketball facilities, and my favorite, baseball, is just four miles away. The Gammage Performance Center is an easy walk, as well as the many shops downtown. For transportation we have light rail that goes all over the Valley, just a short ride to see the Arizona Diamondbacks, the Phoenix Suns, or the Phoenix Symphony! Similar facilities are remotely located...go out the gate and see desert or a residential neighborhood. We have shops, groceries, a drug store, entertainment, and a movie theater! My one-bedroom apartment is spacious and comfortable with maintenance and cleaning included. Our computer/TV guy Trevor is one of the top five reasons to live here...get a new printer...he will make it work in no time!! Our maintenance people are prompt and pleasant for issues with appliances or repair of anything that comes up or to assist in special projects. We also have three restaurants serving a variety of new items as well as old favorites. Many ASU students work in the restaurants and our underground parking garage. None of us get into a hot car because it's all underground! Valets provide airport service and also drive those without with a car for appointments within a reasonable distance! Residents are also kept busy going all over the Valley in 15-passenger buses to varied locations. Many events and speakers are offered; it's sometimes impossible to do it all. One floor is designated as Assisted Living and another for Memory Care. So if you are thinking about moving from the big house that's heavy maintenance, don't wait until you have a fall or accident. Come here, meet new people, and join in the activities. If you have grown children, it's a great gift for us to all downsize and know there are people nearby to help as we grow older and less able to handle the burden of home ownership or living alone. Come to Mirabella@ASU, 65 E University Dr, Tempe, Arizona!! Patsey Brock Resident (This is not a paid advertisement or even requested. I just want to share the good news!!)

    While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

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    Mirabella at ASU - Showing off our home to a friend.

    Showing off our home to a friend.

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    View from my Mirabella living room

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    MorningStar Assisted Living & Memory Care at Arcadia

    MorningStar Assisted Living & Memory Care at Arcadia

    2.5(11 reviews)
    6.7 mi

    I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

    Warning! Management can't or won't keep a full working staff roster. Turnover is like a…read morehurricane. Mom moved to Morningstar in 2017. It was good for quite a while, but now (Fall 2019) it is in turmoil. It is woefully understaffed (does it even meet code?). They can't retain people at any level, from primary caregivers to department managers. Pay levels and how staff is treated are both issues. The facility is nice, opening in 2016, but their management has taken a serious turn for the worse. The ownership of this facility is Morningstar Senior Management of Denver, CO. They provide no e-mail address, no complaint channel via e-mail, web or telephone, and no one on their executive team will either take a phone call or return a message. Sadly, we are going to look for another facility.

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    MorningStar Assisted Living & Memory Care at Arcadia
    MorningStar Assisted Living & Memory Care at Arcadia
    MorningStar Assisted Living & Memory Care at Arcadia

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    Oasis at Mesa Palms - Call for tours !!

    Oasis at Mesa Palms

    4.2(5 reviews)
    4.0 mi

    Went for a tour for our grandparents both in their 70's . I was very impressed with the size of the…read moreapartments and the cleanliness of the facility. Got to talk to some of the residents while we were out on a tour and they were a friendly bunch. Got a really good vibe from the place from the staff to residents pool looked nice also

    I would like to share our experience with my mom being at the Oasis for almost 8 years…read more When looking for a place for her to be, we toured several independent living places. After our tour at the Oasis, she knew this was where she wanted to be and we agreed. We loved the size of her apartment, that it had a washer and dryer, the food and the dining room, the activities(she has played bingo and pokeno for years) and loves Nicole, the social director and for how clean and pretty the landscaping and common areas are. Mom loved the servers in the dining room, the maintenance workers, who did everything from changing light bulbs and filters to air conditioning problems or whatever timely. A huge plus for us was that The Oasis at Mesa Palms is independently owned vs corporate. Jeremy, the owner, has been a pleasure to work with and is very patience and has a great attitude. Mom was at The Oasis all during covid and I was very impressed with the procedures that had in place to take care of all the residents there. Mom always felt proud of her "home" whenever any of her family and friends would come and visit her. Her grandchilden loved to have lunch or dinner with her there because of the desserts and it seemed a little fancy. When comparing pricing, the Oasis was very fair. My mom is now 92 and her health has made us make the decision to have to end her time at The Oasis, but what a great almost 8 years it has been Thanks again to everyone for taking such great care of her and for all the joy she had there. Orrie Hawkins

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    McDowell Village - retirement_homes - Updated September 2026

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