If I could give negative stars I would!…read more I went to the Ochsner Metairie Emergency Room because I had a seizure, and I would rather die on the street or at my desk than ever go back to that location. As soon as they wheeled me in, I couldn't believe what I was seeing. You couldn't even walk through the hallways because they were completely full of stretchers and beds with patients lying in them. Not the waiting room. The hallways. People were bleeding, passed out, sleeping, and waiting for care. It looked like something straight out of The Walking Dead. I've never seen anything like it. I understand emergency rooms get busy. One of the staff members told me they had just received a large influx of patients within the last 30 minutes. I can understand that. What I can't understand is the quality of care. One staff member came to talk to me, and I asked for a cup of ice. She said, "Okay, I'll be right back." I never saw her again. I sat in that exact same spot for over 30 minutes. It's not like I had been moved and she couldn't find me. She simply never came back. Then it was time to draw my blood and start an IV. Before he even touched me, I told him I have rolling veins and that I'm a difficult stick. I specifically asked him not to fish with the needle. I told him that if he had to fish, I'd rather someone else try. He joked, "I ain't got no bait," trying to be funny. Then he proceeded to do exactly what I asked him not to do. He kept fishing around in my vein with the needle. Usually, if my vein rolls, people stop, remove the needle, and try again or get someone else. He didn't. He just kept digging around. After several minutes, I told him to stop because I didn't want him doing it anymore. He kept saying, "If you don't want me to do something, I won't do it," but by that point, the damage was already done. I grabbed my things, called an Uber, and left. I'm not saying every Ochsner facility is like this because I honestly don't know. I'm talking about the Metairie Emergency Room. Between the overcrowded hallways, the lack of communication, and the way I was treated, this was one of the worst healthcare experiences I've ever had. No one seeking emergency care should have to go through what I experienced.

I feel Oschner's of New Orleans on Jefferson Hwy should be held accountable for the performance or…read morebehavior of their rotation of doctors when giving care to one doctor in particular I will not call her name, but I have submitted a formal complaint and I'm seeking legal council. She has which is a note system that travels along with each patient in their files. She has placed a note in my file in epic stating that he is an which is incorrectly. My son has to take Delatin via IV. So how can he be attic if the only way he can get it is that your hospital administer? It's not something you can go off the street and get he hasn't been seeking it off the street so how could you call him an attic? I am very upset with this. I am contacting my should be ashamed of yourself to even allow a doctor to put that in a foul when this type of performance is unacceptable it's just unacceptable so I am filing a formal complaint. She needs to be removed from the rotation. She's rude and not only did she put this in his file, she treat him like he was a piece of dirt up under her shoe. I don't like it at all. He has been in for the last six years. I flew him medically to New Orleans, thinking that you all would take care of him, but hell he could've stayed in California and got this kind of treatment. At least they knew he wasn't an attic and they did give him the medicine that he needed that would somewhat control his pain. I am very upset. Feel free to reach out to me 318512-5885. My name is Tammy Johnson.or via email tjohnson19@comcast.net Her comments need to be removed from his chart and she is to never ever be part of of the so call 7 day rotation. also, how do you expect a patient to get the utmost level of care if every seven days you're rotating doctors and some read the notes some don't and if there is an issue that he is specified, he has a autoimmune which has caused a lot of issues, neurologically everything. How would you just want? Just a regular on-call doctor just to come in and say OK we're gonna do this. Why not leave him with a speciallist who will follow the notes accordingly

Good morning, my experience in the waiting room was not great 3/5 star . I waited an hour and no…read moreone reached out to me to let me know they are running behind schedule. I went up to the front desk to ask what was going on because 3 patients that came after me was seen. once I made it to the back, Ms. Tedra Anthony was so nice and friendly. she apologized for the wait and she went ahead and took all my stuff that needed to be done. Once I seen the doctor, the doctor did my physical and she was also nice and helpful as well. The back office made my experience better than the wait time up front. Thank you to the staff in the back office. 5/5 stars

DO NOT GO HERE. Trust me. They are unorganized, unprofessional and have no sense of time. I waited…read moreover 2 hours for a pre-employment drug test. I will never come near this place again. One star rating because you can't give zero or negative stars.

I had to visit the emergency room this afternoon for an acute issue. The staff was professional,…read moreknowledgeable, and very friendly. I got a professional level of care, and was spoken to respectfully. They also made sure that I understood my treatment plan.

Maybe today is the day I get straight answers , Maybe the hospital wont have one team (social work)…read morehitting up my insurance for Specialized Nursing. While another (Internal Medicine) is hitting them up for Physical Therapy. If I am theinsurNCE i Am going to tell both of those clowns to pull your head out of your ass and figure which one you want, what are we gonna do, cut him in half and send each part to one. OH BY THE WAY maybe tell me what the insurance company ruled/said, or is tht TOP Secret, I am going to contact Medical records today and request a complete history of how they treated the leg. I dont a care in the world about the other stuff, I didnt come in here for that, I was super sick though and I am glad they fixed it, They did a killer job on that other than the 14 hour wait for the looking in my stomach thing. I went under it was awesome. I wish I could do that every day!!! Transport. prep (but not no 3 hrs of nothing, the moved to a room with a TV for god sake. Then put me under for 20 hrs. Let me eat, restroom, wash up, Check computer, do it again. No need for a gown you can go under in sweats, t-shirt and zip up hoodie, Well another day of hell awaits, Oh I wish I was a real Voo Doo Priest/Dr..... I would fuck this place up something crazy, and about 5 peopl who are Drs. would not be, they had to cheat or something.... of course everything has been f***** up from the beginning 2 hours yesterday with dietary and food services to get my simple God damn meals. I want two milks, two cereals and two protein drinks. nothing else. I don't want any of what you're serving. I can't eat it. maybe it's the greatest thing in the world, but I can't eat it. my stomach can't eat it so, looking back I thought they had it figured out but now that I'm remembering it right this lady pretty much did it all on her own so they got lunch right and then the lady fixed dinner so they screwed up in 3 hours. then this morning breakfast finally rolls around. we're the last people to get. it is close to 10:00 and I get biscuits and gravy. no cereal like I'm supposed to and I get the full damn thing of food. it's going to go to 100% waste. you want to see what the f****** gravy look like. look at this. you tell me you've ever saw gravy like this. this is what I'm supposed to eat. I don't know how much I'm paying but I'm going to call my insurance company when I'm out of here and hopefully we can get together for because they should not pay any more 15%. whatever room is whatever it cost to stay overnight and whatever the nurse's cost they're worth it. the nurses aren't worth it. the nurse in tax are worth it and like transport that guy that did it. the guy that looked in my stomach that was worth it but everything else I wouldn't pay their bills because they haven't accomplished anything and anytime you want something something simple act like a pillow. I took 4 hours the other night to get a god damn pillow. I can finally walk now so I don't have to depend on other people. I'm serious. I'm going to need f****** mental help when I get out of here. I probably ruined in my reputation. I don't give a f*** this place is f***** me up. this place is like God damn wreck. check out how f***** up this is

It seems like the pool shuts down just about every year the pool has been closed for a couple of…read moremonths now due to the air conditioner needing a part. This happened a couple of years ago I think the contractors are in no hurry to fix the problems. The only reason I go to this gym is because the swim class is 7:00 a.m. otherwise I would not attend this location. Absolutely do not waste your money on this gym there are many others.

It has everything I would like in a gym. Enough equipment, weights, cardio machines, and a nice…read morepool.

Brandi with an (I) has been BEYOND amazing and comforting!!! She made my appointment this week very…read morecomfortable and was very assuring ! I look forward to her ALWAYS moving forward ! I didn't get poked a bunch of times until they found my vein!

I waited 4 hours to be seen by a physician. I was in excruciating pain level 10 with a distended…read morebladder. Long story and knew I needed to be catheterization. Even after being brought into to back it was another hour before I received help.​

Ochsner... Oh Ochsner... My how you've grown. By leaps & bounds. You're taking over hospitals &…read morebuilding neighborhood clinics. What's next... the world??? Well, well, well. Soooooo pre-katrina, the Ochsner "main campus" was but a mere consideration & most times NOT the choice of hospitals one decided upon... BUUUUTTTT NOOOOOW post-katrina, options are limited & Ochsner has a slight "monopoly" so to speak, in the world of New Orleans clinic/hospitals. So with that being the case, your choices are Ochsner or Ochsner or Ochsner, yeah. Post-Katrina, I have visited this facility more times than I care to mention, either with a relative or a friend. And this time is no different, I'm here with a relative. Review time: Entering the ER triage, we were immediately told to take the elevator to the 8th floor... No reference to which set of elevators... Guess me, my in active labor, aminotic sac ruptured preggo sis & her bestie have to figure it out... Ummm ok. Next we get to the area where she's "to be admitted" & no1 is there to greet us. Sooooo I pushed the "no admittance doors" and admitted, ha... Lol (classic me). So we fiiiind the nurse station... because there was no welcoming committee & then we're wheeled to yet another area. Upon arrival in the L&D triage area, "the correct place" (ER personnel sent us to the post delivery area, we needed pre delivery) we finally get some treatment & attention. She's admitted & we meet a myriad of people, some with great bedside manners & some not so great. Namely, Drs Moore, Pullman, Jordan & Super Nurses Brooke & Emma, ALL members of #teamoutstanding... and then the members of #teamNOTsogreat, well they shall remain nameless. I can honestly say the care, concern & patience shown to us by The L&D Staff, was phenomenal!!! If Alton Ochsner were alive, I'd give the ladies a shout-out & DEMAND a raise. The Ochsner monopoly, the find the elevators episode & the few not so nice L&D staff members, ehhhhh 3 stars it is. And only 3 because of L&D. A few other things to be noted: Southport cafe is all about healthy food choices Getting an appointment here is months out Navigating the hospital itself, is complex The whole Ochsner monopoly, I'm over it

Waited forever. Lady waiting in the waiting room coughing saying 'they just told me my Covid test…read morewas positive' when I was seen (1.5 hours after checking in) the NP had ZERO compassion and no bedside manner. I had torn a tendon in my hand and it was burning and hurting like crazy. 'It will get better on its own' was the only 'medical' advice they offered. Never again.

If you use these people for ostomy supplies, you will have to call them and fix your insurance…read moreinformation every month, because the billing department is full of idiots, and will screw it up monthly.

I bought a pricy neuro walker for my mom out of pocket, and now replacement casters are needed…read more Can't get anyone to help me. I'd walk in but I'm out of town. The receptionist insisted I didn't buy it from them, yet I have several emails from the time of purchase.

This hospital is not the place to go if you want an informed answer to much of anything. It's…read morepatient -staff relationship is more closely aligned to Warden-Prisoner. Today I tried to ask a question using their patient portal. To use the portal, you have to provide security information, including your DOB. I typed my question, which is "Do you administer the Johnson & Johnson vaccine?" The response I received was four paragraphs outlining their process for taking appointments, how busy they are, how they are trying to vaccinate everyone, blah blah blah. Scripted reply, no answer to my simple question. Frustrated, I sent a second question, after logging in again, answering the same security questions again, etc., typing "Your previous response did not answer my simple question: Do you have the Johnson & Johnson vaccine?" An hour later my phone rang. A female identified herself as Nurse Jennifer and said she was calling to answer my question. I asked her "Do you have the Johnson's& Johnson vaccine?" She said she first needed to know how to spell my name. I told her. She then wanted my DOB. I lost it. I told her I had already provided their security protocols with that information when I posted my question -twice! -and what provision of HIPAA required my birthdate before replying with whether it not they had the Johnson & Johnson vaccine?!" She said it was "their procedures." I said I refuse because I have already given that information twice, and their is no security or privacy issue affecting whether or not they have the J$J vaccine. We hung up. I still don't know what vaccine they use but now I think they are so stupidly anti/patient hidebound by protocols they invented that I would not trust them to give a tetanus shot. Beware Ochsner! Beware their security! They are another Medical group that sees patients as little profit centers and not human beings.

This is a review of the physical therapy/rehab facility and not an individual provider…read more This is an Ochsner owned medical center specializing in inpatient and outpatient rehabilitation as well as physical and occupational therapy. In building B they have a gorgeous new sports medicine rehab/PT room, inpatient rehab and medical offices. They are also currently undergoing further renovations. Most of the occupational therapy is done in a room in the back of the building rather than the fancy new room, but they still have comparable equipment. Building A houses an Ochsner lab (for blood draws), Ochsner Employee Health and medical offices. I go for physical therapy in the sports medicine building and really like it. The therapists are professional, friendly and knowledgable. They have nice new equipment and lots of tables and exercise machines. They employ computerized Epic charting like Ochsner's Main Campus so they always have your information pulled up and remember where you are in the therapy plan each week. I would return to this facility for any further PT/OT or sports rehab in the future without a doubt. Parking is limited in the front of the building, but they have a parking garage as well as lots behind building A and across the street behind building B. Note: this is not an emergency or urgent care facility, you must have a referral or appointment.

Great dr except that he's the saints dr. So when a player needs to be seen they go first. I get…read morethat they make tons of money but some of us actually ha e to work very hard for our money and taking time off of work is costly.