Had our full roof replaced recently and couldn't be happier with the experience. From the very…read morebeginning Ryan went above and beyond. He came out quickly to tarp the roof after storm damage, resecured it multiple times when high winds loosened it, and even helped guide me through the insurance process and paperwork so I understood everything clearly. Communication was excellent the entire time -- he sent progress photos, explained the materials and installation steps, and answered every question without rushing. The crew showed up on time, worked efficiently, and completed the whole roof in just a few hours. Cleanup was extremely thorough and the yard looked great afterward. He handled the permit, inspection scheduling, and warranty registration as well, which made the whole process stress-free. The finished roof looks fantastic and the quality of work is obvious. It's rare to find contractors this honest, responsive, and professional. I'd absolutely recommend them to anyone needing roofing work.

Gasparotto Roofing did an outstanding job on my garage roof. They came out in December during some…read morepretty terrible weather and still completed the work professionally and efficiently. If you're a woman who feels anxious about calling a roofer or navigating this process, you're absolutely in good hands here. They were respectful, transparent, and made me feel comfortable and taken care of the entire time. Ryan was the main person I worked with, and he was incredible. He helped me choose the perfect roof shade, and it looks absolutely beautiful. His crew was fast, quiet, and respectful--I worked from home and barely even noticed they were there. Ryan even came back with the magnet to double check for nails, which was awesome, because I have 2 dogs that are always circling the garage. I couldn't be happier with the results and would highly recommend Gasparotto Roofing.

I have owned 2 houses in my life, for a total so far of 35 years, and this was the strangest…read moreexperience I have ever had with a contractor; I felt like I was on Candid Camera. I contacted the company for a quote on gutters; they insisted that I be able to meet with the salesman for "x" minutes, so he can show me his "presentation". Not ideal, but I went with it. Beaudy came by and spent 90 minutes with me; taking photos, notes, calling back and forth to the "boss" to get my price lower. They agreed to lower the price if I agreed to allow them to place a sign in my yard for "x" days. Fine, I paid a deposit on that's when the fun started. The day of the install, two people came over that morning. They did not know where things went, They had no idea what a rain barrel was. I walked around with them explaining it all, and then had to leave for vacation. There was a significant language barrier; although they were very professional and worked quickly, they had no instructions. While on the road, I received a call from a guy who was at my house, wanting to review the project and making suggestions on changes due to drainage issues he discovered. I had to pull over to talk to him; I had already spent 90 minutes with Beaudy, then another hour with the install crew, now this cocky guy who I had never heard of. Where was Beaudy? Does he even work for this company? I called the office and asked that Mr. cocky pants gets off my. property and send Beaudy over. When the job was finally "done", it was not done, The rain barrel was left uninstalled; deflectors were missing in several places. The owner (?) Bryan came out several times to fix all of the problems. This is the short version, this was so ridiculous I can't believe it really happened. I finally "found" Beaudy, who said he was out with Covid for 3 weeks. That would have been nice to. know; but I still am not convinced he even works there. BIZARROWORLD.

Great experience! The whole process went very smoothly and the gutters look great. There was one…read moresmall issues after the gutters were installed, and they were out in 30 minutes to fix it which was pretty incredible. Highly recommend!

Second time using the company and everything turned out amazing. Had a few blocks on my front porch…read morereplaced and it looks like new! And as always, the most reasonable pricing around.

Dependable. Reliable. Available. Insured. Bonded. Great communication. Long track record of quality…read moreworkers and work. Great on our gutters and the only company who would quote a repair job for us that required creativity and bravery. 100% recommended!

Professional crew. Solid work and follow up. Everything went as expected. Work completed on time…read morewith no delays.

You can't mess around when you're getting a new roof. If your roof fails, you've got a colossal…read moremess on your hands. The company you choose is crucial. They have to behave like professionals, answer and return calls, know what they're doing, be patient with the consumer and their concerns, as well as have top notch, post installation consumer care. Also, can't fail to mention clean up after themselves, that's a special concern when you have dogs running the property, you don't need a nail in their paw... We have a ranch home, along with an attached three and a half car garage, so plenty of roof... tear off, replacement, clean up..all completed, in 20 hours! 12 hours the first day and 8 the next! Without a doubt, they will be on a speed dial for any future projects!! Matt's customer care and his crew "nailed" it... ;D

I had Steve come out to redo the soffit and gutters on a Detroit Duplex I'm working on. At the time…read moreof the estimate, I had multiple companies bid on the job. I went with Steve because I liked him and he seemed like he knew his business. I placed an initial deposit for the job in January. Work kept being pushed back and nothing was started until Mid-March, which was understandable at the time because it was a harsh winter. The first day of the job was just taking care of some issues on the roof for me. I had an improperly installed ridge vent that was letting in powdered snow. That all seemed to go well, but another week went by before Steve and crew came back to start the gutters and soffit work. Upon arrival, Steve called me to tell me the job was bigger than he thought and he was just refunding my deposit and washing his hands of it. Ultimately, I had to call back the other company that bid on the job and hire them instead. Of course, because it was no longer mid-winter I had to pay more than their initial estimate. When they got up on the roof they noticed that there were no vents at all. Steve had completely removed my ridge vent instead of just fixing the snow intrusion and I had to pay to put a new one in. The other company also acknowledged the complications with my install (some roof joists had to sistered so new fascia could be installed), but they just took care of it for an extra cost instead of walking away from the work. All in all, going with True North on this costed me probably $3-4k more than if I had just gone with my 2nd company in the first place.

I shopped around this past July when I needed new gutters & wife wanted to update siding and…read moresoffit. After meeting with Steve he went over a few options with me and didn't push me to make a snap decision, which was exactly what the other company's that came to give me an estimate did. We ended up going with the upgraded black 6" gutters, vinyl siding on our house and garage, plus vinyl soffit to match & then aluminum trim to accent everything!! I felt extremely comfortable from start to finish dealing with Steve and his work crew @ True North Gutters. The total job took about a week between removing the old and installing the new and they kept everything very tidy during production, which I was very nervous about at first since we have 2 puppies and 3yr old twins. All in all I give 2 and have since recommended True North to a couple friends so far! You guys are awesome

Jim came out to give a quote and was very knowledgeable. There was a leak and they were able to…read morecome out quickly and replace the roof. Workers showed up on time and finished the same day. Everything was cleaned up properly and roof looks great. Estimate was very reasonable so give them a call if you need roofing repairs/replacement.

Flawless start to finish. Jim is a pretty solid guy. Ten out of ten would recommend. ..............read more

Overall, we had a positive experience with our roof replacement, but a few issues kept it from…read morebeing excellent. Scheduling was easy, the consultant was on time and prepared, and the quote and financing options were competitive. The crew arrived on time, worked efficiently, and completed the roof quickly, even with two existing layers to remove. We also appreciated the progress photos and prompt follow-up with the invoice, financing paperwork, and final inspection scheduling. Our main concerns were communication, cleanup, and safety. We did not receive a response when we asked for a dumpster delivery time which made planning garage access difficult. We were also told the generator and A/C units would be covered, but they were not. Cleanup during the job was not as thorough as it should have been, with debris blowing into our yard and a neighbor's yard and damage to a security light and gutter flashing. We also observed that no one working on the roof appeared to be using fall protection, which was concerning given OSHA requirements for work over 6 feet. In the end, the roof itself appears to have been installed efficiently and professionally, but better communication, cleanup, and attention to safety would have made the experience much stronger.

Our metal roof was supposed to be installed in December and it got delayed due to a machine…read morebreaking the day before installation. We rescheduled, then one of the workers was in the hospital.... Fast forward to March when we could finally install it and they could only do half of the job because they ran out of material. We waited a week and they finally finished the day we were leaving for vacation. 2 weeks after the install, the roof started leaking... like buckets coming into the house. The roof was "fixed" and on June 5, it started leaking again, in the same spot! On July 8, the "manager" came out to do a full inspection on the roof but DID NOT USE WATER! He had that he can see that the leak is repaired!!! I would NEVER recommend this company! It has been nothing but and absolute NIGHTMARE AND A WASTE OF MY TIME AND MONEY

rom the first interaction with Nick, whose response was extremely quick to dealing with Chris, who…read moreI met with in person and who did the work, I was seriously impressed with this company. It's co-owned by 3 partners, who not only answer requests for business but also show up to do the work. They were quick, efficient, and extremely reasonable. I'll be using them to do more work for us with no hesitation.

The company reached out to us and set up a tentative date to come out. I agree to date and time and…read moreask for confirmation and no one ever got back to me nor did they show up on Monday morning at 7 AM which was the time they had suggested.