A COMPANY THAT TREATS YOU LIKE FAMILY, HAS SEASONED EMPLOYEES, AND AMAZING PRICES!!!! (This low…read morerating score makes no sense) If you're looking to do any kitchen or bathroom remodeling, I would stop your search and give them a call! After getting several quotes for a full kitchen remodel I went with this company and I couldn't be more pleased with the results. My only regret is I didn't have them build and install the cabinets. For a fully remodel kitchen and bathroom with hardwood cabinets, soft close draws, and Cambria quartz counter top I was quoted 19.5K from design to full install. Billy was the main representative I dealt with; he never tried to up-sale me, actually quite the opposite, was extremely knowledgeable, and truly made the whole experience smooth. Any concerns I had he quickly addressed or provided reassurance. If Billy was off Gary quickly filled in to help with what he could and was equally amazing. Ken, who works mainly in the back, builds the cabinets and also helped install my backsplash for an amazing price and workmanship. I have dealt with a lot of good companies, however I can truly say this one is in the top 1% for its professional, knowledge, and pricing.

Unprofessional. A guy in a goldish pickup truck with one of their trailers with their name in it…read moreTHREW A RED DRINK OUT HIS WINDOW AT MY WHITE CAR today when I was driving home from work. Screamed out the window I ran him off the road! Which i did not! Not sure if the guy had anger issues or what but he need reprimanded or fired and I wouldn't trust these people to build a dog house after this. Who wants to do business with people that damage people's property????

Dan, sales person, was fantastic is helping make decisions on type of carpet, type of pad, and…read morecolors! Dan came out and measured the areas for our rugs which are almost wall to wall but we did not want to ruin our hardwood floors and Dan made the recommendation of the rugs and the correct carpet/rug pad to not discolor the flooring underneath which some cheaper brands will do. Big shout to Dan for that information. Plus Dan was great! Not pushy, just very understanding of our needs and wants. The girls in the office, Amanda and Ashley, and one other girl sorry cant remember her name, forgive me please, but we're always friendly and polite and kept us updated on our order. Would definitely recommend to anyone looking for wall to wall flooring or rugs.

Wonderful LVP products and support. The sales and office staff went out of their way with help and…read moreencouragement on my diy flooring project. Not only did they have all the supplies needed for the project, they also provided follow-up help during my installation when I came in with a few questions and pictures after coming across an issue during demo. I could tell they genuinely cared for and were interested in the outcome of my project. I've recommended them to several others considering flooring projects.

Prompt, efficient, great craftsmanship, organized, committed, cleaned up after!…read morePrice very reasonable! Joe was our contact. He did everything for us and kept us posted on updates and pictures of screen panels and screen door. Very easy to work with! Showed up the day of our project and finished before afternoon was over! Very pleased with their quality of service and qualified craftsmen! Mary Ann Proctor

I waited till the last minute to surprise my wife for Mother's Day with a screened in porch. Not…read moreonly did they make it happen in time for the deadline they did an outstanding job with the screen room. Great prices and outstanding customer service, would highly recommend them to anyone looking to get a patio screened room.

I had a great experience with Floor City, both with the sales staff (Terry) and the installation…read moreteam (John Adams and company). The job was done slightly ahead of schedule and the final price was $200 less than the estimate. Update: My review is of the sales office and installation team in Pensacola, FL. For some strange reason it is showing up as referring to San Francisco.

We have bought tile from Floor City USA for several home projects during the past 10 years and have…read morealways been impressed with their service. All of the people there are super friendly, helpful and knowledgeable. Gary, the installer who put down tile in our hallways and front and back porches for our first order, did an awesome job. We requested him again this year when we replaced carpet with more tile. Once again, he and his crew delivered excellent work. I give them the highest recommendation possible!

J&J Services have done a lot of work for us in the past 4 years and they've always been reasonably…read morepriced, punctual, courteous, and done excellent work.

We have an unusual house, to say the least, as it is partially underground. J and J Services…read moreengineered and replaced our flat roof with a beautiful, sloped metal roof which DOES NOT LEAK! Leakage has been a problem since this house was built, and it is a pure joy to have this roof. They were wonderful to work with, did the job correctly, and cleaned up afterwards. We have called on them for other projects, and have had great results. Good folks, reasonably priced, completed on time properly. Doesn't get any better than this!

Leon L. was very knowledgeable about materials and process of installation. Chris and Able…read more(installers), were professional and experienced. All and all a wonderful experience. Would recommend this company in a heartbeat.

BLUF: Miserable business practices and mediocre work…read more Titan initially blew me away with their level of customer service. I had a rep come to my home, take numerous measurements and tell me all about how the structure would be built. I stated that I needed the sunroom completed by the end of April 2024 and they put in a clause that if it wasn't completed, the sunroom would cost my nothing. Titan even changed the contracts after I found a discrepancy with mine and I was more than happy to move forward. I signed the contract and waited. Then a second rep came out to retake all the measurements previously taken and I waited some more. And then crickets until I was told that the materials were being ordered (two and a half months after I paid the half up front deposit). Work finally started the last week of April ( just 7 days shy of the deadline) and I was initially happy with how it was going. I asked a bunch of questions, had to correct the builders on layout because it turns out the first Rep lied about how the structure would be built on several levels. During construction, the electrician's helper stepped through my kitchen ceiling which i don't blame Titan for but it seems they put their trust in lack luster contractors as well. Work was "completed" on the last day of April and the permit inspector called to let me know that he would be inspecting three days later. During the inspection, it was discovered that the electricians never pulled a permit to begin with and the sunroom builders never stopped construction to get the in process inspection completed which required a portion of the structure to be dismantled. A separate crew from the first dismantled and rebuilt the structure and did a miserable job sealing it which required the lead of the original crew to come back out and correct. Since this was WELL past the deadline, I made the joke with the crew lead that " hey , I guess I got a free sunroom now". Within three minutes, the GM called me asking what I meant. This conversation culminated in him raising his voice to me several times and threatening to file a lien immediately that Monday morning if I didn't release payment. My argument that work wasn't completed because the permit wasn't sign off and required that the structure be dismantled to complete said permit didn't matter. I never once raised my voice in return, or acted unprofessional in any manner to the GM. After the tile work began, I found out how out of square the walls are. 1/4" out over 16". Had I had any idea of what I'd experience, I would have chosen a different company in a heartbeat.

Christi and her team did a great job on the kitchen remodel in our 1968 home in Gulf Breeze…read moreOpened up dining room and kitchen with new island, new cabinets Highly recommended

Sailwind Construction: you get what you pay for!…read more Roughly 2 years ago I was looking for a company to remodel my mother's home in NE Pensacola. During the bid process I was told by one of the contractors to be wary of choosing the contractor with the lowest bid. According to his logic, while the cheapest contractor might still do good work, the level of micromanagement required to get quality work out of him/her would negate the savings. Unfortunately I chose not to listen to his advice and hired Sailwind. I quickly developed the opinion that Christi Colabianchi has little understanding of the methods involved in performing actual labor. Sub-contractors even pointed this out to me, and her main sub confided in me that she was overwhelmed. This, coupled with her lack of time on the job site meant there was little quality control, and just as I had been warned, constant micromanagement was required to get a semi-decent product. Beginning with quality of product, for roughly 2 months I had 2 massive holes in my ceiling from the electricians falling through. I brought this up to her and she had no idea they existed.......2 months later! Why? Because she was rarely there. Additionally, some walls weren't square, there were several issues with installed lights not working, cracked tiles in the bathroom, malfunctioning plumbing......the list goes on and on. For one 4' section of unpainted baseboard they used 4 pieced together sections of scrap. In the end she flat out refused to honor her one year warranty and blamed me for the problems. Unfortunately I had already stupidly paid her for the 4th draw, so there was no fixing the mistakes. And then there's the issue with the subs. During a deployment a neighbor called to tell me that one of the contractors working on the house had "New American Nazi" stickers on his van. You can't make up this stuff! On three occasions we were told that the painter would be there on a weekend, and we arranged to board our dogs....surprise surprise, each time they were a no-show. The house would sit idle for weeks, and Christi's answer was always "we're working the permitting process". At one point I even refused payment and started looking for another contractor, but nobody was available to finish it on timeline, so I regretfully rehired her. To prevent others from having a similar experience I recommend that you get everything in writing! Several times during the remodel Christi would make suggestions, but she was so flighty that most of them never came to fruition. When I confronted her she would say that it wasn't in the contract and it was never discussed. For those of you about to go through this process, carry a binder with you and note every change. Have them sign and date it immediately. Also if the contract is over $30K get a lawyer to review it. A lot of these companies use generic contracts with ambiguous language. For instance, the language for my completion date said by XX date it would be "reasonably completed". There's really no way to quantify "reasonably complete", and when the project drags on and on you're SOL.

Andrea is a real pro. She was able to get my needs down on paper, listen to my likes, then take me…read moreto the granite yard and show me slabs that met my list. I was able to pick a slab, get a quote for my project with 24 hours and ordered. At that time I was immediately scheduled for a person from their office to come make a template at my location and scheduled for an install within 2 weeks or so of that. It was the most painless part of building and remodeling I have done so far! She is not the owner, but she should get a raise....

Graye's Granite installed our new counters with beautiful quartz. Andrea and Erin were welcoming at…read morethe start of the process and the prices and booking reasonable. The measuring, installing, and finishing were done expertly and within the timeframe. The results are spectacular! Can't say enough good things about this company. The team is nice and polite, the responses to questions are prompt, and the whole process was a pleasure (which is really, really nice in this day and age).