Very good customer service. I called about getting two office type chairs redone in real leather, not the bonded leather that had peeled off after a year or two. Martha came over the next day with leather samples from which I chose a dark brown which the chairs originally had. Martha told me it would take about two weeks as they had to order in the leather for the two chairs. No problem as she only took one chair at a time. Two weeks later the first chair was delivered. Perfect. Octavio took the second and came back in 2 days with it redone. WOW. Fast. I can recommend them for their outstanding work. And the price was more than reasonable. Thank you Martha & Octavio. read more

I am so happy with my reupholstered couch and loveseat!! They certainly do not look or feel almost 30 years old. Octavio does wonderful work! Martha brought samples and helped me select material. The work was done so well in a reasonable amount of time. Plus they picked up and delivered. I highly recommend! read more

Act II Upholstery - Furniture Reupholstery Near Me - Palmdale, California

Excellent selection, workmanship and quality. We've used them several times and never been disappointed.

Waited almost a month for a chair to be fixed. Understandable that there are delays due to covid, but please have better communication with your customers. read more

I called about repairing a small hole in a sofa cushion and Martha said bring it on in. I had a swatch of the fabric. They repaired it that day and delivered it the same afternoon way across the valley because they had a delivery in my area. They only charged me $35 and the cushion looks great. Great quality and customer service. They are the best! read more

Quality of work: excellent Customer service: outstanding I had two projects done by Octavio and Martha. First was two love seats, good quality furniture. They were able to change style of both and modernize them. Next we had bought 6 heavy duty chairs from a Mexican restaurant which had gone out of business. They brought them back to life. Can't go wrong with this place. read more

Act II Upholstery - Love seat - Furniture Reupholstery Near Me - Palmdale, California

WOW - my chairs look amazing. Octavio and Martha were very pleasant, helpful, reasonable and professional. My cats had torn up the arms, backs, and sides of my expensive chairs and they made them look brand new with a fresh modern fabric to match the other furnishings already in my home. I had my own fabric; and Octavio provided me with the quantity I needed; and then I brought the fabric to them, without a problem or hassle. They did such an amazing job and ensured the designs on both chairs matched and had symmetry on the backs, arms, and front. They were completely upfront about the cost and time. They even had them done a week earlier then they said. Very efficient! I will definitely use them again. Thank you both so much! read more

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I brought my car in to have the stitching on the driver's seat repaired. Even after I made the job harder by trying to repair it myself with upholstery glue Octavio was still able to do a great job repairing it. He even gave me tips on how to prevent further issues. I would not hesitate to bring any future upholstery needs to Act ll. read more

It was worth the wait for both my custom sectional and baby's recliner. Both are made to last even with a toddler. Thinking of having them do my dining table chairs at some point. Great family owned business. Very friendly. They try their best even if they don't meet their deadlines. If you need items reupholstered quickly then you will get what you deserve, but with some patience you will be glad you waited. Great customer service is deserved. read more

Act II Upholstery - My babies recliner that was mentioned in my review. - Furniture Reupholstery Near Me - Palmdale, California

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The white chairs are from a person that left a bad review on here and the work was beautifully made but needed time because of the craftsmanship it needed especially since the fabric was original vintage material and special orders had to be made. The other chair of the white couch was a couch made for a very content costumer. This business has been around for about 25 years and i think if this was really a bad place then it would have been closed down by now. Putting this info out to show that good work comes out of good people who work hard to please their customers. read more

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It's like we bought a brand new couch and chair. At least that's what friends and family think when they see our newly upholstered furniture. We could not be happier with our decision to call Act II and not buy new furniture. read more

I received my massage chair back today and am Very Pleased. The work is well done. I would recommend Act 2. My only complaint was waiting an extensive amount of time. Worth the wait however. read more

These guys were a complete nightmare. The work they did was just okay, once they did it. did not honor the written quote, held us hostage for our chairs, drove us all mad trying to communicate with them. promised dates blew by without even a courtesy call, did not return phone calls, generally downright RUDE. Stay away! read more

STAY AWAY FROM THESE PEOPLE!!! They have NO integrity. They broke the trimming on my chair, promised to repair and has yet to show up to fix it. Ive called them a dozen times. Now im ready to find someone else to repair the trim on my chair that act 2 broke. I want my money back, my next step is small claims court. This was all unnecessary for SOMETHING THAT ACT 2 BROKE and said was an easy fix. read more

Act II reupholstered a sofa for us. They spent a lot of time explaining options and helping us decide on a fabric and cushions. They picked up the furniture, finished the work and returned the sofa earlier than they had promised. Everyone in the shop was friendly and a pleasure to work with. read more

Thank you for re-doing our two couches. We just had them delivered today and they look great. Octavio only took two weeks to completely redo out couches. They look better then they did when they were new. I highly recommend this place. read more

My husband and I are lucky to have met Octavio and Martha, owners of Act II Upholstery. They made it possible for us to have our 16 year old couch and loveseat transformed into something even much better when it was brand new! Octavio and Martha are very kind, helpful, accommodating and understanding. They will patiently help you choose the fabric and color that will make your couches look unique and to your own personal liking. They don't give you false hopes and are professionals in their line of business. And they also give discounts. We would highly recommend them to anyone who would need their couches and chairs renovated. read more

Act II Upholstery - Furniture Reupholstery Near Me - Palmdale, California

I am so thrilled with the work done by Martha and her husband! The workmanship is excellent and they did my 2 ottomans in less than a week! Loved working with them and will be using them again in the near future!!! read more

Their work was very solid and at a good price. They also picked up and delivered the two chairs at no additional cost. Very nice people and true to their word. There is a slight wrinkle on one of the chairs but that could be because I provided the fabric, so maybe what I provided was not the best upholstery fabric. But overall I am very happy and recommend them! read more

Act II Upholstery - Vintage chair (from the 60s) redone in faux cowhide. Looks great! - Furniture Reupholstery Near Me - Palmdale, California

Octavio is a masterful craftsmen. He was careful to align patterns and ensure that the chair and couch were symmetrically upholstered. He and his wife are respectful and helpful. They gave me a reasonable quote and completed the work on time. I highly recommend this shop! I'm familiar with the first reviewer. She is an interior designer who made unreasonable demands upon the upholsterer which were going to escalate his costs significantly. Her demands for delivery became a nightmare. Then she refused to pay upon delivery, expecting them to wait 60 days for a check from HER customer. Don't trust her review! read more

They do great work. Owner has lots of experience you can tell by his work. And very good customer service skills and also very patient from both owners martha and octavio and they always do everything they can so you are completely satisfied with there work. I recommend them to everyone that ever asks me about there work. read more

Excellent customer service. Will work with you so you get EXACTLY what you want. Very talented and so willing to help pick out fabrics. Never felt rushed. It's very evident they will go out of their way to make sure the customer is 100% happy. We have used them several times now and never disappointed. They are truly nice, genuine people!! read more

Octavio and Martha go above and beyond. I had a very old chair reupholstered. I was able to get an estimate and set up an appointment over the phone with a just a phone call and a couple of texts with photos of the chair,(I had my own fabric which was no problem). My call and messages were returned right away and they went out of their way to be available when I was able get there. Very convenient! Octavio is very knowable and an outstanding craftsman. He had to do some extensive structural repairs to the delicate curved wood frame and only charged a very small amount to do the additional work. The chair was done on time and the end result far exceeded my expectations! I had a question after I brought the chair home and they went out of their way to make sure that I was completely satisfied. Excellent craftsmanship, quality, and customer service. I would definitely use them again and recommend them. read more