Alex did an amazing job fixing our passenger seat. Looks brand new. Highly recommend Pro Custom…read moreUpholstery

This shop does fantastic work at a very reasonable rate. We had two arm rests from a recliner…read morereupholstered and he did such a great job at matching the color of the chair. The old arm rests were very discolored and worn out. He had it done in 4 days which was quick considering he had to order the material. I would recommend this shop to anyone with no questions.

Wonderful work. It's so hard to find precise measurements for patio cushions, so when I did find a…read moreset the inserts were completely unsupportive. -- Mary's work was quick, she very responsive and professional. Since getting the cushions back, I could not be more pleased. She comes highly recommended!

Mary has 30 plus years of experience, she is very professional, trustworthy, reliable,…read more kind and works in a timely manner. Without a doubt,Her upholstery technique raises the bar. A million thanks! Valerie

Very good customer service. I called about getting two office type chairs redone in real leather,…read morenot the bonded leather that had peeled off after a year or two. Martha came over the next day with leather samples from which I chose a dark brown which the chairs originally had. Martha told me it would take about two weeks as they had to order in the leather for the two chairs. No problem as she only took one chair at a time. Two weeks later the first chair was delivered. Perfect. Octavio took the second and came back in 2 days with it redone. WOW. Fast. I can recommend them for their outstanding work. And the price was more than reasonable. Thank you Martha & Octavio.

I am so happy with my reupholstered couch and loveseat!! They certainly do not look or feel almost…read more30 years old. Octavio does wonderful work! Martha brought samples and helped me select material. The work was done so well in a reasonable amount of time. Plus they picked up and delivered. I highly recommend!

Paul went beyond my expectations in the service he gave to this task. I needed the seats in my…read more26-year-old Corvette reupholstered. I had tried a Palmdale upholstery shop for the job, but that guy ghosted me. I wound up supplying the foam and seat covers, along with some other parts that Paul had discovered required replacement. This was perfectly reasonable, and the parts were available online (which would have cost much more if an upholstery shop had supplied them). Once I provided these parts, he went out of his way to complete the job professionally as quickly as possible. He was even able to get the lumbar-support mechanism working in the passenger seat. I am very happy with Classic Touch, and recommend this shop highly. I could not reasonably have expected better service!

Corona virus fault, this took a bit; but boy this is where I will always take my car for upholstery…read morerepairs. Professional, and experienced knowledgeable in what he does. Thank you Paul.

My mother took a foot rest to get reupholstered, Bob, the owner said two weeks and $149.00…read more A month later, we could not get a hold of Bob, nor leave a voice mail b/c his voice mail box was full. This was the m.o. for the next 3 months. When we finally got a hold of Bob, he said to come by in a few days. A few days later, he wasn't there and his shop was not open. My mother finally, two weeks later, got a hold of Bob, went to pick up the stood, was floored when Bob had raised the price to $190.00 She was so disgusted with the man, she paid him the extra $50, and left. His has 2 couches and a love seat that she want done, but not by Bob. He can have that $50.00 and shove it where the sun don't shine!

Awful. Poor communication. Never going back. They stopped returning my calls. I am disappointed…read morein their lack of response.

RESTORE THAT CAT-DESTROYED FURNITURE AND MAKE IT CAT PROOF. Joanne is the very best at what she…read moredoes, and she's also a Los Angeles character you need to meet in person. She was a wizard at assisting us in choosing a cat-proof fabric to restore our beloved Room & Board sleeper sofa (it has the best sleeper mattress by far). Joanne has experience in cat-proofing with her own little critters, and she swore by the fabric that looked great after 7 years and counting in her house. It definitely gave us confidence, even knowing how destructive our little critters can be. Joanne was extremely responsive and most of our communication was accomplished remotely, but we also benefited greatly from visiting the office and going through fabrics. She gave us a competitive price that INCLUDED pickup and delivery, which is a rarity these days and made for an UNBEATABLE price. The sleeper sofa was no easy task for delivery, but Joanne's crew was amazing in bringing it back in pieces and reassembling on the spot! Perfectly done. The quality of the upholstering work is impeccable. Joanne's team did such a good job that we now know the areas where Room & Board skimped, as Joanne's team did not skimp! They went above and beyond, and somehow the aforementioned sleeper mattress is even MORE comfortable. I really can't say enough about the job Valley Upholstering did. They should give all furniture manufacturers a Ted Talk on marketing cat-proof products in the first instance.

Joanne was so helpful in guiding me to the right fabric choice for my chair and it came out just…read moregorgeous. We haven't been able to use this chair for over 20 years - it's amazing to see it brought back to life. The price was a little less than I had expected and the turnaround time was good as well. Highly recommend Valley Upholstering - I would definitely go back to them again if/when the need arises. Positive experience all the way around!!

My recliner lift chair had no power and it was in the remote…read more Henry the repair man called to set up the time and he was on time and very courteous. His quality is excellent and had me sit in the chair to make sure all the controls are working. I will definitely ask for Henry if I need service again.

They charged me $125 to fix a lift recliner that they did not fix. It's impossible to reach anyone…read morein this company and they don't stand behind their work. Now I have to find a different company to help and this company stole money from me. I will NEVER use them again nor do I recommend them. This company's communication came out to repair a lift recliner chair. The technician, a very nice man, reported that the problem was a wire under the chair. He claimed to have repaired the wire and fixed the chair. I paid him $125. The next morning, when the chair was used again, it once again failed to decline after lifting. I called the company back and reported the chair was not fixed. They got back to me two days later. Then they requested more pictures of the chair in order to schedule a technician to return. I sent them immediately via email. I also told them via email, voicemail & text that it was the Control Box under the chair and to have the technician bring a control box on his vehicle. The company never acknowledged this information. And the technician did NOT have a control box with him when he showed up a week later. Once there, he reported it was indeed the control box and he now had to order the part which could take up to two weeks to receive and 2-4 weeks to come back and install it. AND he wanted to charge me an additional $185 for the part. Their rate for a diagnostic is supposed to be $50. I paid $125 already. And 2-4 weeks? This chair is my mom's only chair and it still doesn't work. Wtf did I pay for? So...instead of fixing the chair, I decided not to. Why sink over $300 into an old chair when a new chair is less than $500? That makes no sense. This company's customer service is non-existent. They don't answer their phone and everything is robotic about the experience. While the technician was nice enough, he did not do the job correctly and preferred to argue when I called him out on it. I maintain that I will not use them again.

Thank you Lisa and Della for the beautiful drapers and customer service. When that west sun goes…read moredown in the evening can't feel that 105 heat. Wonderful doing business with them. Thank you very much. Fantastic business. Bonnie Bohanan Ridgecrest California

Update~ the restrung Roman shade hardware just broke while simply pulling it up. We're throwing it…read moreout and getting something different ~ not through this overpriced seller and no more Hunter Douglas shades.

this used to be a good shop. something has changed. the owner is almost NEVER there. he takes DAYS…read moreto call back. he makes appointments and DOESN'T show up. seems sketchy. I'm NEVER going back. I only gave 1 star because this site doesn't allow negative star reviews

Great work exactly what I asked for good service even better is the quality in there work, car show…read moreready I'll definitely be coming back and recommend them to anyone looking for any type of upholstery work .

This is a great UPS. Recently remodeled, there is rarely a line, and the employees are competent…read moreand most helpful. Jimmy is often there; in addition to the above, he always has a welcoming smile! This is my favorite UPS store. I highly recommend it.

Just wow! Talk about an expert in his field. Scott is very knowledgeable and patient. I have an…read moreidea of the couch I wanted, he walked me and husband through every step and every detail, provided different options to achieve a long lasting quality couch. Every detail was tested and measured in comparison to our height to provide the utmost comfort and now the couch is my favorite place to be at home. U wont get this type of service and quality at your big stores. We cant recommend him enough. Thank you Scott for helping us achieve our dream couch.