This is a phenomenal hardware store. The store doesn't look like much from the outside but in…read morereality it takes up three city blocks. They are likely to have whatever you need and tips on how to use it. We received many offers of assistance and practical advice. Prices were reasonable. This store has been in its location since 1926, they told us. It's clean, well-organized and up-to-date. What a find! A TRUE hardware store.

They have things nobody else has locally. So, I will find it on line. I purchased a $3000 entry…read moredoor for my home. The purchase was made on a contractor's account. The finish on the door was 3/4 good, but 1/4 like it was sanded with a brick. I reported it Immediately to the contractor, who sent photos and reported to Wilburn. A month passed with no response. Finally, I contacted the sale person myself. I was told that I should contact the distributor. The distributor said " they can't lose money on the sale" and offered no assistance. I was then referred to the manufacturer (Hoelscher Weatherstrip), who said it is the distributor's problem. I called the distriburor, Central Woodwork, who said, you have to contact Wilburn Hardware, and offered no help. I contacted the owner of Wilburn, who said, I should not have stained it myself (after their salesman said I should) and sometimes these irregularities happen. Of course they do when you substitute a brick for sand paper or drag it through a parking lot. They did not offer to inspect it in person or offer any remedy to fix it. The owner's only rebuttal was that I still owed for the door I had paid for on delivery. Essentially Wilburn Hardware has NO service after they take your money. I will not do business there again. Next stop, BBB.

Paint Department is getting much better!!!! There is a gal…read morethere that knows her paint. Thank You for the awesome service. The hardware dept. is really great as well. The manager Todd is a nice manager. Will continue to come here

I had previously given this Home Depot a higher rating years ago…read more However, things have gone downhill quickly here. I essentially built my house with materials from this Home Depot - Doors, windows, flooring, roofing, plumbing, electrical, trim, paint, etc. Probably spent over $400,000 at this location over the past few years. However, they keep coming up short. I bought an 80 gallon hot water heater that was dead on arrival. Did an exchange but all they had were 50 gallon heaters. That's all they gave me. No money back for the difference. Also had them install my 2 garage doors. But their installer went out of business. I then noticed on one of the garage doors where the opener bracket attaches to the top of the door, the installer did not pit on the top rail reinforcing rail where the opener should attach. Instead they installed it directly to the door sheet metal. I didn't notice this until it tore the sheet metal. I went to Home Depot to have them address it. They refused. - Also the doors we ordered for the entire house came in as a lower quality, thinner door than what we were shown at the store. - Last straw occurred tonight. I went in on Saturday to buy a new zero turn mower. I found the one I wanted for $3,199. They had 3 left, and all had the same tag. But I forgot to bring in my HD 24 month incentive tag. I told them I'd come back during the week with the tag. Went in tonight with the incentive tag, but they had new tags in these mowers for $3,799. I went to customer service. They looked into but did not do anything. I'm done with this place.

Best place to purchase home improvement supplies, hands down! I installed new solid surfaces in my…read morekitchen and didn't want to pay the steep margins my fabricator was charging for an undermount. I purchased the exact same sink my fabricator was pricing at $400.00 for $285.00 at HIS Warehouse!!! what a deal. In addition to the saving, their staff is really helpful and courteous. They were very accommodating of my time constraints, and expedited shipping accordingly. Excellent quality products for great prices. they will be my one stop shop for home improvement supplies moving forward.

From the owner: We sell home improvement items for great prices. Kitchen Cabinets, Vanities, Lighting, Flooring,…read moreCounter Tops, Doors, Cabinet Knobs and Pulls, Faucets, Tubs, Showers and more!

Right on Kingston Pike and 10X bigger than I expected with a great selection of rocks. I was able…read moreto buy just a few pieces and set up a delivery for some gravel too!

They were great. They brought me all the stock they had on a Saturday. It was amazing how quick…read morethey got here. Love them!!! Stef

I've never had a bad experience in the 7 years I've shopped here. It's a typical hardware/garden…read morestore. The people who work there are what make the difference. There is obviously a culture of customer service there and it's greatly appreciated by me.

Lovely old time hardware that has a little bit of everything and better than expected quality!read more

I deal primarily with Jay and Wayne. EVERYONE at this store is top notch, know their business and…read morewill work with you to get the metal you need for any project. The prices are fair, the guys in the back that cut and fill the orders are friendly and helpful and all the staff in the front office are excellent. I drive over 25 miles to get to this store and it is worth the trip every time. Kudos to Wayne for running a fantastic store!

Very nice and extremely helpful. They found exactly what I…read moreneeded. I didn't expect them to also cut the metal I needed to size.