The owner charges for his on- site estimate and I found him to be condescending in his manner.read more

Gabe at KRB is a treasure. We've used the company for many years in multiple locations and been…read morevery pleased with the service. Gabe goes above and beyond to prevent as well as solve pest issues. He's knowledgeable, responsive, efficient, and do nice! I can't imagine using anyone else.

The owner of the business contacted me right away and arrived on time for the appointment with…read morecommunication about arrival time 15 min prior. He listened to my needs and concerns about treating for pests while having outdoor cats. He was very professional and I could tell he was proud to be a business owner. He is coming back in two weeks for a follow up. So far I highly recommend this company. I will recommend him to neighbors and family for sure. He said he also does power washing and gutter cleaning- good to know!

...Its why they get your credit card before doing any spraying...Robin (the office monster) has…read morecancelled our 90 day service warranty (ONE DAY into the warranty) after payment and service. Cha-Ching we got your money! YEP and there are moths still around the areas they decided THEY WOULD NOT Spray. After dealing with two other pest control companies I found these people. Given the positive ratings here, I can only assume that the service tech we got is not the same OR the service tech just decided to treat us poorly! Communication is everything! DUH. I have my own business. I have customers. I actually listen to my customers! Because they are paying me. These guys tossed aside everything I asked for in favor of take the money, run and when the customer puts up a terrible review cancel there warranty FAST! ANY excuse to cancel a binding contract will do but only after taking the customers money eh? Who does that? If your upset about a review then speak to your customer. Don't breach a contract for any frivolous reason. Hmmm first it was "I cancelled your warranty because you said your getting another company". Answer: For the termite/carpenter ant work you didn't do lady. Then the excuse was "because you didn't clear the pantry area properly". My Answer: Uhhh if that is the reason how is it you wait until the review but after you send me a zero bill. You understand digital communication is time stamped right? The review, the emails you sent me? Everything! Its called evidence for small claims court. Yep cause I work from home. I love small claims court even for diminimus contracts! Because I don't like bad service! 1. Original request: Please service our Pantry Moth infestation AND check for termites. For moths we need the whole house sprayed. Oh and we have BIRDS so we will stay in a hotel. 2. The guy comes out. I repeat the above. He checks for termites. He says they are "carpenter ants". I was shocked! I asked for Carpenter Ants servicing. He says its "another guy". He will contact me. 3. We agree on a date to spray for the moths. He comes the following week to drop some moth traps (so they can charge me). He leaves. I never hear anything about termites or the actual moth service date. I call the office when the schedule date comes and goes. Me: oh he scheduled some other date? Fantastic communication! BTW i had still not heard about the termite/carpenter ANT evaluation. Nada! 4. The new schedule date comes two weeks later 7.31.21, because i cant find a hotel...We clear out the kitchen pantry. (No small effort) and leave for a hotel with our Birds, Cat and dog (because he is spraying the whole house right?). My last words to the service person (after handing him a bottle of Dasani) I will be back before you leave. When will you be done? Answer: 30 min. 5. I come back he is gone. (He left the water on the table two swigs gone. Who does that?). He left our door unlocked. He sent not a single text alerting me. I was dumb enough to stop at a ATM to get him a $40 tip. DUH I later learn that he didn't spray the whole house for moths as requested. Negating the whole reason for the hotel stay). Just Imagine two adults slepping: two birds, two bird cages, bird food, cat, liter box, cat bowls, cat food, pug, pug food, pug bowls and a pug leach, through and over sold hotel. Just Imagine! For an unnecessary ONE Day local hotel stay PLUS pet fees $240) Yep Nope When I flipped out and posted a negative review, the genius behind this (tell the customer anything, then do nothing but get there credit card), motley group of thieves, emailed me that she was cancelling my warranty (I guess she is mad about my poor review). Her latest excuse was that we didn't properly clear out the pantry. That's because Robin, I was clearing out the other rooms you decided you were not going to do. Of course you are canceling my warranty Robin you have my money now eh.? I was always hesitant about giving all these pest control companies my credit card. There answer: "its to protect us". Sadly, there is nothing to protect the poor consumer from unprofessional thieves. Well except small claims court.

Robert Sherwood takes good care of keeping stink bugs away. Thanks Rob.read more

I had Viking pest control of Wayne for over a year and I have to say the techs. were good but the…read moreoffice is terrible. They never came on their own, you had to constantly call to get some service. I called up to cancel my service and they talked me into putting it on hold for 2 months. After the 2 months I called and cancelled but they continued to bill me without my knowledge. My wife pays the bills and we never picked up on it for 5 months, paying them every month. During that time no one from Viking came to inspect the traps or contacted me in any way. When I did pick up on their billing practices it cost me over $300 dollars for nothing. When contacted they refused to do anything about it. This is the kind of business they are, their willing to take your money for doing nothing! There are plenty of Pest control companies out there, do yourself a favor and pick one of them. I would not recommend them.

When I discovered I had mice in our house, I called these guys because of their stellar yelp…read morerating. They did the job of setting the traps and the price was very reasonable. They are very professional (called in advance of their arrival and arrived on time) and took care of everything. Even wore shoes guards into the house to prevent dirt from getting everywhere. Not everyone does this. Ross and the guy before him (don't know his name) were amazingly helpful and patient. I can't recommend them enough. They honored their warranty and went beyond what I would have expected. Thanks and will definitely recommend to others if this kind of service is needed.

They basically are here to grab you into a never ending contract kind of like a subscrption. I…read morehate how David and Stacy just kind of give lip serive of "Oh we are working on it!" They can't solve a basic pest problem due to any of there getting a subscription first. I finally got out of my contract after the time expired. Some horrible customer service lady named Jane contacted me to try and take down my review which wasn't acceptable. GOOD RIDDANCE VIKING

Our serviceman, Mike, performed all the services necessary for an early spring inspection. He made…read moresure to thoroughly go over our basement, and replaced all the bait boxes . He also checked out our crawl space/ attic area for rodents and any appearances of nests. No issues. Finally he walked around the perimeter of the house outdoors and did the usual spraying, plus checked some prior rodent bait boxes from an earlier time. No issues there. Over all we are satified that we obtained the annual rate contract which covers all our check-ups, through the seasons. Mike is very attentive and before he left, he asked us if we needed any other area checked. We appreciated his courteous manner.

We have been with Abarb for over 40 years. The technicians are great, both conscientious and…read moreprofessional. They discuss any concerns they have (and we discuss any we have)! Junior is our go-to guy, but all the service people are competent and nice to work with!

This is the only Exterminator business that I have put my full trust in living in my home for over…read morethirty five years. I've used the big name businesses that send a different technician each visit and small outfits that don't show up. Juan and his reliable team have kept my house bug/rodent free since my first hysterical phone call to them years ago. Whether you need service for a commercial building or your home i guarantee it's the last call you'll have to make. Very, very fair pricing as well!

Juan is very knowledgeable and helpful. His company mostly works with commercial buildings in my…read morearea; he was very busy yet offered some excellent advice. Highly professional.

Didn't use their services but did call them for a second opinion and even though they knew I wasn't…read moregoing to use them, they were still super helpful! Thank you!

I called on Friday to ask for an inspection. I was told there were no Saturday slots available, but…read morewas offered between 9a-12p on Sunday. I happily took the slot, figuring that even if they came at 12, I'd still be out in plenty of time to make a 1:30 appointment in Bushwick. On Sunday, I received a call from the technician at 11:30 telling me he'd be at my apartment by 12 noon. At 12:10, with no sign of him, I called and was told he'd be there in two minutes. Five minutes later he called and told me it would be another 30-45 minutes (so he wouldn't even arrive until at least 1p). I told him I could not work around a 1p arrival and that I would call the main office to reschedule. The main office was kind and apologetic, and offered me a later window of 5-7p that same night. At 7:20, after receiving zero communication from anyone, I called the main office to learn that they were still running behind, with an apology. After acknowledging that I'd spent 6 hours of my day waiting, I was told I'd get a call back in 5 minutes to straighten out the problem. One hour later, after receiving no call, I called the main line once again. This time I received a voicemail greeting. I left a message stating that after spending the greater part of my day waiting with no communication, I would be taking my business elsewhere. Twenty minutes after that, I received a call from the technician (who for some reason blocked caller ID), once again apologizing and offering to schedule an appointment for the following day. I informed him that I had no time that day, and that after multiple chances to communicate clearly with me and not doing so, the business has lost my trust. Though everyone was very polite when I spoke with them, the fact of the matter is that I continually restructured my schedule to accommodate a service that never transpired. A call to inform me of the perpetual scheduling snafus would have gone a long way. I prefer to support local businesses, so it saddens me to give these guys one star.

Great service and great price. Helped eliminate mice in our attic with one visit. I would…read morecertainly recommend and use again if needed.