I saw the car I wanted online and Yanni and Jorge helped me out drive off their lot with 0 down and the car i went in for; everything went smooth I will definitely highly recomend this place. read more

they sold me a faulty bmw 328i with transmission problems, and 7 bad sensors to replace. please do NOT BUY A SINGLE FUCKING CAR FROM HERE! they need to shut this shit DOWN!! all their cars are questionable read more

The worst experience ever! Brian, the owner told me if I took my last review down then he would fix my daughters car. He had the nerve to "sympathize" with me and say he had 3 children & would never try to get over! They sold her a lemon and the issue still isn't fixed. The car has been broke down for months. It was leaking oil and we have brought the car up there a total of 5 times and have invested so much money into parts, it's not even funny. They claim that they went half each time on parts and labor, but of course it's sales. They are a rip off and the last time Denzel, the manager told us to stop bringing the car up there because apparently the mechanics don't know what they are doing! This is a shady company and workers who are no longer there can vouch for that! if you want to get screwed and waste money, purchase a car from here! My daughter's car had issues within the first couple of weeks and the warranty was trash! I'm highly upset and they act just as such, a horrible used car dealership! read more

Excellent service! Their team made the process super simple and easy, I was very impressed. Would highly recommend

Really kind of disappointed in our first experience with this dealership. We're in the process of rebuilding our credit and upon working with Ron we let him know that up front. We're in need of a family car for myself and our son while my husband will be leaving in a few months with the nayy. We told him we didn't want to come in and look at a vehicle or test drive until we know for sure we'd leave in a vehicle after being approved. He was very nice and understanding up front and was easy to work with, he got all our information from us, bank statements, utility bill etc. told us that we got approved and to come in the next day with what we could afford for the down payment and they'll work out the rest. We get there he said they're still working the deal to come back later that afternoon, at the latest Saturday the next day when he would call and tell us it's okay. We got home and got a call from Ron saying the bank was going to call me and go over a few things and they did. The bank got what they needed from me and he said I'd be hearing back from the dealership. so i text Ron to let him know the bank side had been done... it's been now day 3 of silence. I never heard back from Ron in regards to our deal or anything. It's very very UNPROFESSIONAL. I've never experienced good service up front then suddenly everything turns to crap. We're all adults, if something came up to where the deal couldn't be done then the courteous thing to do would be to inform the customers you're currently working with on the changes.. we will try our luck else where. Just wanted to share the random shadiness from this dealership. Very disappointed. read more

I have never done business with such dishonest and unprofessional people in my life. We purchased the vehicle with specific requirements - (Bluetooth, back up camera) Within a 24 hour period the backup camera failed, so when we dropped off the check, they told us they would fix it. We were suspicious now and we put a code reader on the truck, only to discover it didn't work. Further inspection under the dash we found open cut wires. We contacted Action Auto and they assured us they would fix any issues. We dropped it off, they gave us a loaner and had our vehicle for over 3 weeks. My husband had to continually call them for updates. The mechanic became angry at my husband and actually threatened to assault him. The General Manager told us the guy had been fired, but that was a lie. We also discovered that the CAR fAX report they gave us had been purposefully modified by only providing us with pages which didn't show the history of owners. read more

About 18 months ago, I purchased a vehicle from this dealership. The asking price was right at the low end of the KBB value for the year, make, model and mileage. To this day, the car hasn't had any major mechanical problems aside from routine maintenance, and the engine is still running strong 110,000 miles in (purchased at 85). Only warning: make sure you inspect every square inch of the vehicle thoroughly before you commit. 6 months in, I discovered that the vehicle actually had three different size tires on it at purchase. Partly my own fault for not noticing, but... still though. read more

Sad to see how people now these days are so dishonest. I had a very poor experience at Action Auto Specialist. I had called earlier this morning about a vehicle to test drive. When I arrived after they called and told me the truck was there I waited 20 minutes for truck to get to lot. This is because an employee took it out for a joy ride. My sale associate Axiel was fine until I made offer on the vehicle. The team manager Bill who Axiel went to with the offer, accepted my offer to which Axiel came back and we shook hands to confirm sale. I went to my vehicle to get cash for them and waited 20 minutes for Axiel to return with Bill Of Sale. When he did return, Axiel comes back and says NO I am sorry we can not do the deal WE AGREED UPON my manager had a miscommunication. The problem I have here is they should HONOR the price that we SHOOK hands and agreed upon, along with me signing a paper agreeing to buy the truck. To me they are dishonorable and not honest people. I would not recommend anyone using them because honesty, integrity, and your word should mean everything and it means nothing to these people. Honor and Respect go a long way, I guess they never learned that. read more