Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!

When we initially purchased our used minivan from Marlin Motors we were pleased. We even got a…read more90-day warranty on it. Of course, in the third month of ownership our van started to exhibit a problem. I texted Marlin Motors and they told us to bring it in. I emphasized that we couldn't be without our van for too long, and they assured us they would only need it for a day. When we dropped off the van at Marlin Motors the owner was oblivious to our previous conversations. Promises were made to promptly return our text messages, but instead they waited a day to reply with vague answers. Four days later, the mechanic they were contracting with for the warranty work was evasive and wouldn't even tell us if he had taken it for a test drive. With the warranty running out and Christmas at the end of the week, we decided to cut our losses and pick up our van. We'll get it repaired by a mechanic we trust. And we won't be buying another car from Marlin Motors.

I bought my suburban from marlin motors wholesale 7 months ago with no issues jeff and Anna…read morecontinue to be of great service and I will be getting a 2nd car from here come tax time. Need a car just walk in and drive off same day.... 10star rating yo

they sold me a faulty bmw 328i with transmission problems, and 7 bad sensors to replace. please do…read moreNOT BUY A SINGLE FUCKING CAR FROM HERE! they need to shut this shit DOWN!! all their cars are questionable

The worst experience ever! Brian, the owner told me if I took my last review down then he would fix…read moremy daughters car. He had the nerve to "sympathize" with me and say he had 3 children & would never try to get over! They sold her a lemon and the issue still isn't fixed. The car has been broke down for months. It was leaking oil and we have brought the car up there a total of 5 times and have invested so much money into parts, it's not even funny. They claim that they went half each time on parts and labor, but of course it's sales. They are a rip off and the last time Denzel, the manager told us to stop bringing the car up there because apparently the mechanics don't know what they are doing! This is a shady company and workers who are no longer there can vouch for that! if you want to get screwed and waste money, purchase a car from here! My daughter's car had issues within the first couple of weeks and the warranty was trash! I'm highly upset and they act just as such, a horrible used car dealership!

first and foremost I want to thank Quan and Derek for the work that they do. there more I just…read morecan't remember there names. however, professionalism over the top. not only did they help us resolve the issue we had with our car, got us into a better car that also made it more affordable. they showed how a team cares for people and their customers by listening and going above and beyond finding a way to get you not only what you need but what you want. I honestly won't go anywhere else. you shouldn't either... don't take my word for it, check them out; ask for quan or anyone he recommends.

First, I have bought 5 total vehicles from Banister and have had several family in friends, 4 in…read moreall, buy from Banister on my recommendation. I've always been happy with them but my recent sales experience is bad. I was flat out lied to and none of the the discounts or KBB values were honored. I was in a pickle and needed a vehicle so I signed a good deal but was lied to on additional discounts I was eligible for even when I showed them the discounts. 1. $1000 buyer down payment assistance not honored 2. I was charged $899 for the Banister Lifetime Warranty which is supposed to be no charge to customer 3. I showed an email and text showing $2500 over KBB for trade, they didn't honor it! None of this was honored, none. I didn't raise a stink because I thought I was getting a good deal yet I was actually told false information. Now, I know it was false and contacted them, to date no reply, nothing at all...crickets! I am highly disappointed in Banister. This is my fifth purchase from Banister, four from Chesapeake and one from Norfolk. This will be my last and will no longer recommend them.

I had a few interactions over the phone and internet with Hennessee and ultimately did visit their…read morelot and test drive a car. The staff was overall professional, just misleading to get me on the lot. On site a good experience, but also disappointing in the condition was misrepresented of the specific car I came to test drive. There was physical damage to the car which was an immediate no for me. The sales person was professional and explained that it would be repaired. My advice is to not advertise until after repairs. They were not dishonest in trying to hide anything and I respect that. I really cannot stretch to a 3 since they wasted my time. 2.5 rounding down.

I purchased a 2015 Murano Platinum AWD the experience was quick and smooth. They even went above…read moreand beyond to assist me with contacting my insurance company. The entire experience was like buying from family.

Called asked if they had some used tires. They confirmed my size and gave me a price. Told them I'd…read morebe there since I was driving on a donut and leaving a drs office. I was told okay we will hold and wait for you. I arrive and they say "no we sold those" after I told them I just called they told me "yea we probably sold them anyway" wtf????

Randomly Had a nail in my tire leaving from work at the Airport. I loved how I was able to call and…read moreget in contact with someone immediately, tell them my dilemma and get a quote in under 8 minutes. When I arrived everyone from behind the counter and even all the mechanics walking through while working immediately radianted warm welcoming vibes. I explained what I needed and they had me in and out faster than I could finish eating a candy bar. I will definitely be coming back to this place for future car needs!