I recently purchased a 2019 Ram 1500 from Knapp Auto Sales, and I couldn't be happier with the experience. From the moment I walked in, everyone was friendly, knowledgeable, and never made me feel pressured. They answered all of my questions, were upfront about the truck, and made the buying process quick and easy. The Ram was exactly as advertised, clean, and in great condition. They made financing simple, and I was on the road much faster than I expected. It's refreshing to find a dealership that values honesty and customer service. If you're looking for a quality used vehicle and a hassle-free buying experience, I highly recommend Knapp Auto Sales. I'll definitely be back for my next vehicle! read more

Knapp Auto Sales - my new car - Car Dealers Near Me - Norfolk, Virginia

Car has lasted me a few years, you get what you pay for. I'd recommend them. Will purchase my next vehicle from Knapp. The tall guy with an arm tattoo assisted me. read more

Knapp Auto Sales - Car Dealers Near Me - Norfolk, Virginia

I had an amazing experience at Knapp Auto Sales! The entire process was easy, straightforward, and completely stress-free. Everyone was friendly, professional, and honest, and they took the time to answer all of my questions without making me feel pressured. The vehicle was exactly as described, and I felt confident in my purchase from start to finish. It's refreshing to work with a dealership that truly cares about its customers. I would absolutely recommend Knapp Auto Sales to anyone looking for a quality vehicle and great customer service! read more

This is a buyer beware post. I purchased the truck in August of last year. I have barley driven the thing due to issues despite being listed and advertised as a "daily driver". Additionally, listed in the advertisement as you will see below, "warranties available" was listed. When I asked for one I was denied. Now to get to the issues. U-joints for the main drive shaft where almost completely gone. No bearings left and turned oval. Stripped lugs and lug nuts, they tried to keep on with some king of grease. Front diff cover had been smashed by someone and it was leaking, despite being listed as "no leaks". Fuel bowl regulator spring housing was installed wrong and I could see the o-ring, causing diesel fuel to dump into the valley. High pressure oil lines were leaking oil. Frame was cut for starter clearance? Also has some crazy hardware combination. They told me they bought the truck with an 8in lift and down sized it to a 4in lift (to which they gave me a receipt for)WITHOUT ADDRESSING THE FRONT DRIVESHAFT. Which means it was too long. Fully depressed against the u-joint. Put all the force the front suspension is supposed absorb into the transfer case. More about the transfer case later. I had to jack the truck up to get it out it was under so much pressure. They apparently replaced the ball joints on the front. Granted they do look newer than everything else and did provide receipts. But the boots are gone. I'm guessing from shoddy installation. The hubs, which they had to remove to install the ball joints where reinstalled 90 degrees to the right, putting the wire for the abs sensors behind the caliper and causing it to split the wire. Additionally, the snap ring THAT HOLDS THE HUB TO THE AXEL was missing on the drivers side. I'm lucky I saw the wire mistake and decided to fix it. Front tie-rod ball joints were shot and one side not even secured inside the hub. This is responsible for the steering. Remember, listed as a "daily driver". I'm starting to think either they or the person they bought it from sunk it while mudding. Either that or it was in a flood and not reported. The trans cooler was completely clogged with mud as well as the frame and many other places mud should not be. Inside door panels, dash, etc. Hidden by detailers work. The other thing that makes me think it was sunk is the transfer case fluid was chocolate milk. Signaling water was mixed with. Additionally, I'm guess from the lack of attention to detail regarding the front drive shaft, a broken piece of the internals came out with my chocolate frappe fluid. Additionally, I think they knew about this because the drain plug was suspiciously loose. Not to mention, as the dealership you're supposed to go over these vehicles when you selling them. Especially listed as a daily driver. And a "GOOD DAILY" at that! To top it all off they tried to not give me the stock rims in the truck, shown in the listing, in the bed of the truck. The salesmen came up to me and literally lied through his teeth. He said "they're for another truck, they don't even go to this thing". But when driving in my neighborhood I saw the same truck with the same rims, searched on google and realized they're my stock rims...... Which they did give back after asking for a review! hahahaha Good news is I have receipts. I was required to sign an "as-is" agreement, but in the Commonwealth, that's not the end all be all. Refusing me a warranty when it was advertised as having one available is illegal in itself. If google wasn't being a PIA I would have all the photos attached. I will edit later to add them. Including the original listing pulled from their website. read more

!!!!WARNING!!!! Please don't buy from "Knapp". They sold me a car 3 days after it stoped working, I called the sales man "the huge guy with big beards" he TOLD ME that's your problem now deal with it!!!! No refunds. It is a scam and a shady dealership. read more

These guys sold me a 2006 Subaru forester in October 2025. Told me it wasn't leaking oil and they weren't telling the truth. They said it was because the oil wasn't cleaned up after changing a gasket. I took it to a separate mechanic and just stopped dealing with them. I wasted $6000 so just be careful. Used car dealerships are scammy because they're pawning off the POS they bought onto you. Guarantee these guys got the Subaru forester for nothing and I'm the sucker who gave them thousands for it lol. Whatever, avoiding these guys from now on. I will say this though, two weeks after I bought the car the catalytic converter failed and they went in half on the cost of the repair. That was actually pretty cool and why I gave them two stars but I specifically asked them if the car was leaking oil and they told me flat out it wasn't and they knew it wasn't true after it sat on their lift for an afternoon. I'm just done dealing with used car dealerships in general. These guys were THE LAST ones I ever buy a car from. It's private sellers or new cars for me. Not to mention the leaking oil, the evap system started leaking (probably a simple gas cap), the power steering pump failed, the AC compressor wasn't working properly, and a whole other list of issues with this car. I knew better but my girl was sooo excited. Hopefully the car will make it to October and I'll buy another car when I can't get this thing to pass an inspection ever again. read more

knapp auto sales review 2002 toyota frontier for sale went to their virginia beach, va location and had a very pleasant and quick sale on the above vehicle. the truck was very clean, had no dings and ran great. purchase was a very quick transaction without any waiting and i was out of there in under an hour. truck is running great! thanks to all of the courteous personnel that helped with this purchase. you were great! debbie harvey read more

Purchased a truck from them fast and easy no issues whatsoever. Thank you guys. Yes I am a legit buyer purchased a 2010 Cummins!

Excellent customer service. We purchased a vehicle for my College aged Daughter and she loves it. No hassle and very professional staff. G Moore read more

Cory and and his fellow teammates were very professional and accommodating with my purchase of a great looking and performing Ford F-150. My expectations were fully met throughout the vehicle screening and sales process. All my key metrics were thoroughly vetted and issues were reconciled in a timely manner. Most appreciatively, D.Kruse read more

BUYERS BEWARE!!!! My mother purchased a vehicle from this "dealership" and after only 4 weeks of possession she's had 4 costly major repairs. The TRANSMISSION has already failed and she hasn't even made the first car payment. That's a $6800 repair. The sales rep, Chad, was nonchalant and originally guaranteed that she was purchasing a good vehicle. Absolute lies! Being a local realtor in the area and having a duty to public service, I'm highly disappointed in the lack of concern & lack of honesty from this company. There was a false sense of humility when CHAD stated that he "understood". My mother does not deserve this type of service and financial hardship. I would highly suggest that NO ONE purchases from this company, unless you want to build a car... If we are not able to rectify with warranty, we will pursue a lawsuit against the company. I DO NOT RECOMMEND. read more

Excellent customer service. Brought a jaguar from them today. No hassle. Best dealership hands down

These guys helped in every way possible! There amazing guys but the one in the beach hat is the coolest salesman ever give them a shout beat prices around!!!! Gotta love a fresh bmw from a used lot! Like no lies all truth thx guys y'all are awesome!! read more

Bought a car from these guys and they were amazing the staff was very polite and professional they guided me and told me everything I needed to know and didn't hassle me for extra stuff. I new what I was paying for and couldn't be happier especially in these times. I recommend this place to anyone who need a dependable car. Also the sales men was very attractive. Very nice young man. read more

Bought a car here, and got a great deal. The ECM went out the same day I purchased it, and they fixed it for free.

Great staff. Got a good deal on a vehicle. They didnt try to take me on a tour of the whole lot which I hate from other dealerships. There was also a dog there that made the experience even more enjoyable. read more

Wish I had know about this place sooner amazing service friendly trustworthy people made buying a car easy as can be I recommend anyone whos looking for a car to go to this place so happy we found them we will definitely be back to purchase more vichicles for our family with them read more

Purchased a Honda Accord after seeing it online....online ad stated 200xxx miles. My daughter was in great need of a vehicle due to her traveling for work. She purchased the vehicle after the salesman talked us out of every red flag we thought. The vehicle has been to the repair shop twice and it hasn't been 30days. The oil was black as if never changed, engine light came on about an hour after purchase.....a loud noise that the salesman says was due to age of the car. Oh and the mileage was 276xxx and not 200xxx like the advertisement stated read more