Worst customer service ever!!!!! I called last a couple times last year to cancel, then started…read morecalling again, for the past 5 months to cancel, with no success and then since January my payment went from $20 to $27 without even letting me know. I don't even have the fob anymore to even get in there to talk to anyone. They need to do better. Let's see if they call me back or cancel it for next month!

Pros : It's 24 hours and has single person bathrooms. Also very friendly staff. That's it…read more Cons : This is a very very small gym with an incredibly mediocre setup. They charge a monthly maintenance fee which is completely fine, however equipment is consistently breaking down and takes forever to be fixed. In one of the pictures the pullup bar is missing a grip on one side and it has been this way for AT LEAST 6 months. When I asked a team member about it they gave some bs excuse about it and said it would be fixed soon. 3 months later still nothing. Also noticing what appears to be black mold on the ceilings(I'm not an expert.) I stay here because it is extremely close to my job and is basically the only gym available when I'm off that I know of. If any other options become available that can even come close to the convenience that this gym offers I will immediately cancel my 2 year contract and happily pay whatever cancellation fee comes with it. Also goodluck going during the afternoon.Thanks for reading

I have been a member for over 20 years. The water aerobic classes are amazing . Each instructor…read morehas their own style but all of them are great .I usually go to 4 classes each week . Love Vanderbilt Club !! Loretta Carrigan

Great gym equipment with very friendly and helpful staff. It's a gym but the owner is so amazing…read moreshe makes you feel like family when you walk in.

I enjoyed this facility. It was my first time. Coming from a commercial gym of the purple and…read moregold, this is like a luxury spa. I believe in the near future my group is planning to make a switch with a fam account. So walking in you have a nice concierges who check in your member and or guest. Everyone was really nice and accommodating. My brother has a membership and brought me to the second floor. They had all the equipment you'd probably need we did leg day. Lotta cables, smiths, assisted. Saw the basketball court (didn't see the pool) went to third floor checked out the spin cycle room and yoga studio. Went to the turf area for push sled and squat racks. Def has everything for the most part. Would come back again. Very spacious. Some of the machines seem to have quite a bit of years on them but as long as they work, it's all good. The locker rooms were huge, hot tub sauna and steam shower at this location, no cold baths that i saw. I think with the different tier solo and fam plans plus access to pool, hoops and unlimited classes, it makes sense it's cost, just wish it was lower like in some other markets (states) haha. Will be back! Thanks for the workout!

In August, before my sister's wedding, I booked an appointment at this salon based on a friend's…read morerecommendation. I was very specific about the techniques and cut I wanted and was assured they could handle it. When I arrived, I was told my appointment had been switched to a "more experienced" stylist. Her previous client was unhappy with her color, so instead of focusing on my appointment, the stylist kept going back and forth, working on that client's color while also cutting my hair. She completely ignored me, barely consulted with me, and kept insisting the haircut I wanted "wasn't that hard," as if I was making a big deal over nothing. The result was a terrible haircut that was not what I asked for at all. At first I thought I might be overreacting and tried to give it time, but months later my hair is still completely messed up and uneven from that cut. This was an incredibly disappointing experience, especially before such an important event. Terrible customer service and I would not return or recommend this salon

The staff were very helpful and professional at the front desk to help us resolve an account issue…read more I would definitely come back.

Amazing all around - especially Junior the trainer! Great experience!!! Highly recommendedread more

I strongly recommend finding a different gym to learn the Olympic lifts. While these guys do…read moreattract some attention from networking, running seminars and knowing technique, they are more concerned with making money and traveling than coaching their athletes. They also conduct business in a shady manner - offering no dispute resolution whatsoever - cash in, cash out. For example: Last month, Norwood Weightlifting accepted pre-payments from several members (myself included) for a full eight-week training cycle and then promptly vanished a month later to travel around the country and post videos on YouTube. I was never given a refund. Bottom line: the fact that the coaches don't care enough to even show up to meets when a handful of their athletes are competing speaks volumes about this place.

I find the other comment bashing this gym as a poor place to learn the olympic lifts maybe…read moremisguided. I trained here on a dedicated schedule for several months and dropped in many times over the years. This is a weightlifting training center, mainly to learn the olympic lifts (snatch and clean and jerk). This is not really a "gym" to go workout haphazardly, or do bodybuilding or some other style of exercise. Olympic weightlifting is a pressing focused sport that highly utilizes speed strength, acceleration and power. The main movements trained are the snatch and the clean and jerk. There is also a great deal of barbell training including squats, deadlifts and pressing movements along with general physical preparedness training. If you are serious about learning the discipline of Olympic Weightlifting, Norwood maybe a place for you to learn. They host a variety of Eleiko bars and bumpers. The rich history of Olympic lifting harbored within the walls of Norwood Training Center is tough to beat throughout the nearby gyms. There are several good gyms that offer great coaching in the Olympic lifts in New England and this is undoubtedly one of them. Most people who come here for training probably do not venture to the gym based on yelp reviews. It is more likely that they have seen the team lifting at local weightlifting meets, or heard of the gym through many of the successful national and international weightlifters who have trained at this facility (simply youtube video search the hookgrip media group to find a video featuring a few National Level athletes including Norwood's very own coach and New England Snatch record holder, Yasha Kahn, also training in the video are Olympic and World Champions Ilya Ilyin and Vasily Polovnikov who coached here for a time). The gym's owner Don Venterosa may be one of the original members of USAW, I think his member number might be in the low hundreds (they now have millions of registered members) and is deeply entrenched in weightlifting knowledge and experience. He really wants the athletes who train here to succeed. You may also find the legendary Denis Reno coaching or training at the facility, best known for his famous decades long and highly respected weightlifting newsletter. Dave Lussier, one of the strongest youth weightlifters with a multitude of records also brings his team of lifters here from time to time. I almost gave them a four star review because the parking situation can sometimes be a bit jumbled. Also, it gets busy some nights and you may need to share a platform with 3-4 other lifters and it can get a bit tricky. It is what might be considered an "old-school" weightlifting gym, as it is located in a garage bay next to an auto body shop. As inferred by one of the other reviews, you may not always have a coach present some days but always have access to one for any questions or concerns and remote coaching. The majority of athletes who I have trained with here are looking to be competitive on the local, regional or national level and take weightlifting very seriously. It maybe an intimidating place to learn, but if you can get past the difficulty surrounding the initial learning curve inherently experienced in weightlifting and have the discipline required to work at the techniques and principles consistently, Norwood is a great gym. This review is only to clarify the previous one star review and offer a contrasting perspective. You will certainly need a good deal of independence, confidence and socializing /people skills and a healthy dose of common sense since the weights being lifted here are usually in the higher calibers. If you feel like you need a more beginner/intro class to weightlifting I would suggest inquiring with Norwood Training center about setting up private sessions with a coach (they do offer that based on availability) until you feel ready enough to join the group training sessions or to continue with their remote coaching program. Don't be surprised if the first several weeks to months involve training with just the barbell or light weights, they take technique incredibly serious, and look to have you understanding the movements and performing them safely for quite some time before adding wrights and developing strength. It takes years to get good at Olympic weightlifting, no surprise many of the athletes here have been training for years at this facility and have found success in their efforts. Hope that helps.

I am generally happy with Planet Fitness in Norwood. The hours are convenient, and the staff is…read morefriendly. I have no major complaints. However, one thing that really bothers me is that during the renovations, they removed several stair-steppers with arms. As a result, the remaining machines are often full, and one of the units has been out of service for over a month.

Planet Fitness in Norwood is, frankly, a mess. The place feels run down and poorly maintained, with…read moretrash on the floors and an overall lack of cleanliness that's hard to ignore. The locker rooms and bathrooms are especially bad--dirty, neglected, and clearly not a priority for management. The equipment itself might be decent, but that doesn't make up for the environment. A gym should feel clean, safe, and well cared for, and this one misses the mark completely. Staff presence is minimal and doesn't seem engaged, which only adds to the impression that no one is really managing the place. At the end of the day, it feels like a classic case of "you get what you pay for." If cleanliness and basic upkeep matter to you, this location is going to be a disappointment.

If you have not done crossfit before, you are missing out!!! "CrossFit is a strength and…read moreconditioning system built on constantly varied, if not seemingly randomized, functional movements executed at high intensity. It combines weightlifting, gymnastics, sprinting, rowing, kettlebell training, plyometrics, powerlifting, and medicine ball training. Our objective is to become proficient in all ten physical skills: cardiovascular/respiratory endurance, stamina, strength, flexibility, coordination, power, agility, balance, accuracy, and speed. The WOD (workout of the day) is always different and can be modified to meet the needs of any athlete, regardless of age, ability, and fitness level." I recently joined and have already notice a difference! The people you meet, the drive to exercise, the support while your there and when your not (people reminding you that you did not show up!). Bill, Beau, and Luigi are awesome! Every class is well structured and you always learn something new! If you want to take your body to the next level and really get in-shape crossfit is for you!! You will have fun, enjoy exercising and see results!

This box is amazing. From the quality of the equipment to the amazing coaches. If you are…read moreinterested in taking your fitness to the next level then this is the place for you.