Worst customer service ever!!!!! I called last a couple times last year to cancel, then started…read morecalling again, for the past 5 months to cancel, with no success and then since January my payment went from $20 to $27 without even letting me know. I don't even have the fob anymore to even get in there to talk to anyone. They need to do better. Let's see if they call me back or cancel it for next month!

Pros : It's 24 hours and has single person bathrooms. Also very friendly staff. That's it…read more Cons : This is a very very small gym with an incredibly mediocre setup. They charge a monthly maintenance fee which is completely fine, however equipment is consistently breaking down and takes forever to be fixed. In one of the pictures the pullup bar is missing a grip on one side and it has been this way for AT LEAST 6 months. When I asked a team member about it they gave some bs excuse about it and said it would be fixed soon. 3 months later still nothing. Also noticing what appears to be black mold on the ceilings(I'm not an expert.) I stay here because it is extremely close to my job and is basically the only gym available when I'm off that I know of. If any other options become available that can even come close to the convenience that this gym offers I will immediately cancel my 2 year contract and happily pay whatever cancellation fee comes with it. Also goodluck going during the afternoon.Thanks for reading

I have been a member at Velocity for four months now. I had not been working out regularly in a…read moregym for a long time. The trainers are top notch. They all have been very patient and diligent in teaching me the proper technique and building a program that is targeted for my unique needs. Today, I am noticeably fitter and stronger. I have better balance and flexibility. I definitely recommend Velocity for Adults but they also do a great job with kids, high school and college age athletes.

Velocity is the third personal training organization that I have worked with. The priors did not…read morefollow my personal needs, and I cut them loose. But, not Velocity. Velocity has heard me and I have been very happy with them and the results over the past two years. I also find the trainers to be highly skilled and personable. Thank you Velocity!

The trainers are really good and do a great job of pushing you to your limits, but not exceeding…read morelimits to the point of injury. I've done various personal training programs at different gyms and fitness organizations, and Fitness Together is by far the best. You never have to deal with "shared" equipment like at a gym and not being able to use the equipment you need as part of your program because it's being used. The only area of the business that could use an improvement is the lack of a good app or web based appointment management system. The mindbody integration is a bit half-baked... Would be really good to have an app that shows exactly when my sessions are scheduled, which time slots are available if I want to re-schedule, and how many session credits are left on my account.

I have been a member of Fitness Together in Medfield for over a year! Dan and his staff are…read moreextremely well trained and cater the workouts to your specific goals and needs. I have a bad back and knee and my instructor, Erik, has done wonders to strengthen both. It is so important to learn to do exercises and weight training correctly to prevent injury and to gain the results you desire. Planet Fitness - Medfield is up for the challenge!

Closed last October and I'm still waiting to get my belongings out of my locker. Managers/owners…read morehave been non-existent.

A couple of months into my workout - one day, during my workout, the general manager approached me…read moreand offered to cancel my gym membership because I dropped my weights during my deadlifting. Before I signed up, I specifically asked three questions: 1) Whether I can do deadlifts; 2) Whether I can drop weights; and 3) Whether I can use chalk. The staff (a young boy) at the front desk answered affirmatively to all three questions, so I joined the gym. Many Planet Fitness type of commercial gyms have noise rules - that was why I asked. Given the explicit initial verbal consent when I signed up, I was furious and felt not welcomed. I argued with the manager and then left immediately without finishing my workout. I came back a second time to get my refund (and btw they refused to refund my annual fee). Now the young boy who signed me up claimed I only asked whether I could do deadlifts. And he claimed that he had warned me multiple times. These were flat out lies. About two week ago (and a couple of months into my training), he asked me to put mats underneath and I complied. That was the only time that we had a discussion about the noise. I pressed for details about those supposed "warnings" and the boy refused to clarify. I've trained at the gym for four months at different hours. Most of the time I saw only teens at the front desk. The general manager claimed he never saw me before that day's incident - thus I realized that the gym never had proper professional management. If the gym decides to hire underaged staff to help, that's perfectly okay. The problem is - if the teens - who lack the professionalism of adult trained staff - decide to handle matters in a teen's way - customers will have limited resort. The manager pointed out that the gym has rules forbidding weight dropping (and I am not disputing their general rules), but the gym also has rules that people must wear their masks at all times, as well as you must put weights back on the rack. But the rules are never enforced. People wander around, or grunt heavily, a lot of them without masks especially the teens. I have been training for a couple of months and I was under the impression that it was a gym managed in - let's say - a quite libertine way. I told him that this club is among the most dysfunctional in terms of weights arrangements (and I have toured more than a dozen gyms in different areas) - every single time I went there there were always some weights on the bars/machines (sometimes only on one side) and I had to put those weights back by myself. Different categories of weights are often stacked together. Also, having three 45lbs plates only on one end of the barbell hanging on a rack without people attending is actually dangerous. When I pointed out these apparent irregularities, the general manager - rather than acknowledging that things could improve - exploded at me. He shouted that it was not feasible to have staff sleeping on the floor all day to observe gym etiquette and enforcing the rules - and he would not stand me "insulting" his gym. So this is an interesting development. But after reading other comments on Yelp now I perfectly understand that I am not the only customer who got shouted at by the general manager. To sum up - the gym is not professionally managed compared to industry peers. The training environment is passable but not among the top tier. There are a lot of teens who train here and teens have different manners. For the mask conscious people - I've been to gyms that stringently enforce mask rules but this is not one of them. People frequently don't disinfect the equipment despite the explicit rules mandating disinfection. The locker rooms are not dirty but they are a bit beaten down (I have only seen the male lockers). Its pricing point ($45) should warrant a better environment but it is not the case. And the last word I heard from them is - you are no longer a customer, bye-bye. Well indeed. That's just the perfect way to treat your customers, even former ones. Congratulations.

Great workout, very welcoming community and plenty of hours to choose from! The instructor does a…read moregreat job guiding you through the workout, but it's really up to you and your motivation level!

I'm 3.5 months into my Orangetheory journey and am totally hooked. I was never a group fitness…read moreperson before, but this is SO different from every fitness class I've ever tried. The staff and coaches are great, the music keeps me motivated, the gym is clean, and the workout is . Don't be afraid to come in and try a class. You won't regret it!

I have been a member for over 20 years. The water aerobic classes are amazing . Each instructor…read morehas their own style but all of them are great .I usually go to 4 classes each week . Love Vanderbilt Club !! Loretta Carrigan

Great gym equipment with very friendly and helpful staff. It's a gym but the owner is so amazing…read moreshe makes you feel like family when you walk in.

I am very disappointed in this gym as of late. Machines always broken, paper towels never in the…read moremachines, just rolls laying on the floor, dirty, messy, unorganized. Quite honestly, just turning into a dump. Makes me wonder if that is why they changed the name, weren't keeping up with Gold's franchise standards? If this were a gym where the monthly fees were say $10-$15 well then you can roll with it, but for the price they charge it's unacceptable. When my membership is up I will be switching to a gym that charges less and is MUCH nicer, the extra 5 min. commute won't bother me for the level of customer service I will be getting

Large selection of equipment (cardio, machines, and free weights) seldom is the place full…read more Typically on weekends (9-11) and week days (5-6) during the new resolutions period (Jan-Feb). The worst I've seen is you can't use one machine for 1-2 mins. Very good classes/instructors. They have recently added a bunch of the Les Mills classes (Bodycombat, bodypump) The only knock I have is the evening classes start at 6:30. I'd like them earlier or later. I like price is right for what you get. It isn't the low cost option but if you want to take classes it is a great place and a good value. The place is a typical suburban gym a mix of meatheads, highschooler, mothers, retirees, and middle aged parents. No one group dominate the place. You can see yourself when you go here. The one negative is the men's bathroom. While not the worst gym I've seen, it could use more frequent cleanings and more ventilation.

A lying and fraudulent gym, please avoid. Contractually obgliated to pay on a monthly basis for an…read moreentire year, even though I was verbally promised that this plan would be month to month -- i.e. not obligated to pay for an entire year.

I would give this lower than one star if I could. This organization is NOT the answer…read more I initially joined based upon the North Attleboro location. This location was shut down, so I called to cancel. This organization does everything possible to make it difficult to cancel the contract. NEVER provide bank or credit card information to an origination that lacks basic business ethics. My advice: 1. Do not join this "gym". 2. If you are a member, begin the process of cancelling. This may take some time. 3. Join another gym. There are MANY better alternatives out there.