Out of business…read more HOUSTON - Longtime Houston company, Forshey Piano has closed its doors amid financial struggles; but not all of the pianos inside the business belong to the company. One Houston woman called consumer expert Amy Davis because she couldn't reach anyone at Forshey to find out if it sold the piano she had on consignment there. "It was an upright, black, ebony... beautiful," said Bobra McAdams, as she described the piano she left with Forshey in October. She decided to sell it when she moved into a smaller apartment community for seniors last year. The consignment contract she signed with Forshey states Forshey would pay McAdams $1800 without delay as soon as the sale was completed. McAdams got concerned earlier this year when she noticed Forshey Piano was closed. Even though a sign out front advertises the building for sale, there are still a handful of pianos inside. We counted six that we could see from the front windows, but there could be more in the back. "I don't know where the piano is," said McAdams. A League City man in a similar situation filed a complaint with the Houston Better Business Bureau; and a Houston attorney told us Forshey owes her $30,000 from the sale of her 7-foot concert grand piano. But owner Fred Forshey isn't returning phone calls. "I've called several times," McAdams said. "I've had an answering service to say that they'll get back with me... and that's been a month." When no one returned our calls or emails, Davis stopped by Forshey's League City home. No one came to the door, so she left a note asking for answers and McAdams money or her piano returned. Within 24 hours, Forshey delivered an $1800 check to McAdams. It's money she feels fortunate to have recovered. "There are other members sitting in the same place as I am looking for their pianos," she explained. If Forshey owes you money or has your piano, you may have to send a demand letter to the owner letting him know you plan to sue if he does not return your property or your money. Those seem to be the only communications that elicit a response. One woman who had her concert grand piano on consignment there received a promissory note for $30,000. She says Forshey told her he can pay up when that building sells. Copyright 2017 by KPRC Click2Houston - All rights reserved.

I have a piano with them on consignment but they are closed. I request a contact…read more Dick gregg

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

No call, no show. He was supposed to come on a Saturday and never came, did not return my phonecall…read moreor my text.

Great job tuning a piano that hadn't been tuned in quite a while. Excellent customer service.read more

On time; Hard worker; No nonsense; Knows his stuff and the piano sounds right after he has done his…read moremagic: Perfect!

Matthew is excellent and unassuming. He comes to your house, charges you a very low rate and let's…read moreyou know before he comes what it will be and sticks to it, unless there is something seriously wrong which he will show you. He is professional and my piano never sounded better! Highly recommend!

I contacted Anthony to have my piano tuned during my teaching break. He called on the day of the…read moreappointment and rescheduled due to an emergency which I can understand but then today he was an hour and 15 minutes late so I called him and he said he couldn't get free because he was working on a piano. ??? I got the general impression that my business was not important to him. As a piano teacher, appointments are everything. When my students need pianos or piano work I don't think I will be sending them here.

Called Anthony (owner) to ask about a local piano purchase in California. He spent 45 minutes…read morediscussing Yamahas and Kawai pianos with me, and gave me plenty of buying tips specific to these brands. He never once tried to talk me out of making the purchase, not did he try to sell me his own piano, but actually told me the purchase I was planning to make was a good deal. I would feel very good about purchasing a piano from someone who demonstrates this kind of integrity and knowledge base. Thanks so much Anthony!

Donovan was fantastic with my mothers piano. He took the time needed to get it just right so she…read morecan play with ease and pitched sound. She is 73 and our piano has been in the family for 40 years. His service has great value and outcome priced accordingly. On time, professional, and communicative. We deeply appreciate his patience and knowledge of care needed for our baby grand and it's new home here in Houston. Additionally, Donavan has a great YouTube channel that helps us understand how to care for our piano in between tunning appointments. Overall, we highly recommend Donavan for all things piano related.

I have an old upright piano that needed to be tuned desperately. Called Donavan to schedule an…read moreappointment. He returned call in a timely manner. He was prompt, very nice and did fabulous work. This entailed cleaning, some repairs, and tuning. Donavan was very attentive answering my questions. I would highly recommend!

I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)

I AGONIZED over trying to find the right person to take care of my precious, restored 1896 Knabe…read moregrand piano. Kirk is truly the "Piano Whisperer"!!! A sticky sustain, squeaky pedals, and "outrageously out of tune" were all flawlessly fixed, and the resulting tone is phenomenal! He was on time, insanely meticulous, and very professional. I am so in love with my piano again!!! Thank you, Kirk!!! You've given me my music back, and I'm so very grateful...

From the owner: Honesty is my policy, I don't beat around the bush, I tell it like it is. If your Piano is not…read moreworth saving, I will tell you. I will provide the services and knowledge necessary in order to alleviate your Pianist concerns. Even if it is the tough answer, I will not tell you I can fix something that is not worth saving, I will give you the same answer as I would give my friends. Piano Tuning and Repair