I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)

Stephen Rask, Piano Science, provides exceptional and highly technical service for my Baby Grand…read morePiano. He exceeds any Piano Technician - Tuner - I have ever had for this Piano. His knowledge and expertise is exceptional. I highly recommend Stephen Rask, Piano Science, to anyone wanting the best care and service for their piano.

From the owner: Many people struggle with a poorly maintained piano, and never experience everything it has to…read moreoffer. We optimize piano performance and sound, so the pianist can simply enjoy the piano. From high end concert instruments to the most humble spinet or upright, we go beyond simply tuning to bring out the richest tone, the smoothest and most uniform touch, and a beautiful exterior to match. Only a registered and qualified piano technician will be servicing your piano, and all of our work is guaranteed.

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

Donovan was fantastic with my mothers piano. He took the time needed to get it just right so she…read morecan play with ease and pitched sound. She is 73 and our piano has been in the family for 40 years. His service has great value and outcome priced accordingly. On time, professional, and communicative. We deeply appreciate his patience and knowledge of care needed for our baby grand and it's new home here in Houston. Additionally, Donavan has a great YouTube channel that helps us understand how to care for our piano in between tunning appointments. Overall, we highly recommend Donavan for all things piano related.

He did a great job tuning the Piano for a reasonable price. It sounds great!! It took a couple…read morehours and then it was done.

Ron Owensby provides the type of craftsman-oriented piano service that would typically only be…read morefound in more sophisticated markets like New York City. They do not tune. They do everything beyond tuning: voicing, damper felt replacement, tuning pin re-sizing. REGULATION (their main service)... We are beyond blown away by what Action Piano Services did with our 1917 Schiedmayer grand, a piano we were fortunate to acquire from elsewhere -- a fine instrument visually and structurally, but in need of the kind of TLC that only someone with decades of experience could provide. I am not sure if anyone else in the Houston area does this kind of work.

I wanted to provide an update as the owner called and was quite kind. She also asked appropriate…read morequestions about our experience and also was using this as an instructional tool for her staff. She also offered to have another person come out to polish the piano because of the complained of fingerprints. I appreciated that she reached out enough to bump up the experience from three to four stars.

If you're looking for a piano, then come to Kawai Piano Gallery! They have tons of options from…read moreacoustic to hybrids to grand. Kawai pianos do NOT have plastic in them. They have carbon fiber which I learned from Natalia at Kawai. Natalia was so funny, honest, helpful, and informative. You can tell she's very passionate about Kawai pianos haha! Natalia truly is the queen of Kawai pianos! This was the best shopping experience I've ever had. Truly memorable especially thanks to Natalia! We ended up buying a K200 piano. Thank you Kawai Piano Gallery! Thank you Natalia for such a wonderful experience! :)

We are having my wife's 80th birthday tomorrow and got a call from Kwai today that they were not…read moredelivering it because they had no contract or payment. They never sent it and said they would deal directly with the venu. The venu called and was told that all was good. I just got off the phone and the manager said they don't do rentals over the phone. A lady named Yara talked with me 2-3 times, they lied and we have gotten one from Houston Piano, thank goodness since we have a pianist coming in from Denver. Worst of all we were never contacted of any issues until today when the venu called them. Horrible!

Pros: Knowledgeable, easy scheduling, clear pricing, and no pressure…read more Cons: None--everything went smoothly. Francesco is highly knowledgeable and professional piano tuner who made the entire experience seamless. He worked on my older piano (which hadn't been tuned in over a decade) and explained all my options in detail, including their costs, without being pushy about which to choose. Scheduling was easy through text messages, and he was flexible with appointment times. Francesco also gave me a heads-up on his arrival time, which was very considerate. His pricing was clear and upfront, so there were no surprises. Overall, his expertise, personable approach, and transparent process made this a fantastic experience. I'll definitely be using his services again and highly recommend him to anyone needing piano tuning or repairs.

He is very knowledgeable, professional, and did an excellent job tuning my piano. He was punctual,…read morecourteous, and took the time to explain everything clearly. Highly recommend his service.

If you're looking for a knowledgeable, professional piano tuner, look no further. Contact Aaron…read moreCummings with Piano with Heart. I have always wondered the age of my piano. Aaron looked up the serial # and was able to tell me it is 95 years old! I knew it was old but had no idea how old. I wasn't sure it could even be tuned since it probably had not been tuned for at least 50 years. It had been at my parents house and came to my house after they passed. He was able to tune it perfectly. It sounds great Will be calling him to tune it next year.

From the owner: Piano Tuning and Repair Services in the Greater Houston Area.read more