Nurses are very miserable here and Dr Maier hands out meds like candy, dangerous meds no less. When…read moreyou call them out they hang up on you and send out letters saying they no longer want you under their care. Well, too bad. Stay away from this family practice.

I'm a patient at Albany Family Medicine, which is a CCP location, and I'm very happy there, so I…read morefound the Delmar location to be pretty disappointing. There is zero signage in the parking lot to tell you which of the several entrances you should use, and the signing over the doors is under awnings, so it's very difficult to figure out where you're supposed to go. Same thing once you get inside, you have to guess if you're in the right place. Everyone at the reception desk seemed absolutely miserable and completely uninviting. When a woman came in asking if she was in the right place, and complained in frustration about how hard it is to find what you're looking for, one woman made a snarky comment (under her breath, and after the customer had already walked away, but loudly enough that I could hear her) to the effect of "just follow the signs", but, as I said, it's really very unclear. The physical therapist I saw, Jessica Kaplan, was very nice, but she was overshadowed by the rest of my time there. Overall, not a place I would recommend to anyone.

I can't say enough good things about Capital Region Physical Therapy. After my complete ankle…read morereplacement, I worked with Dr. Mackenna Jordan and the team, and from Brett Sears, the owner, to every staff member, everyone was professional, caring, and compassionate. They made therapy fun while still pushing me to challenge myself every step of the way. Dr. Mackenna was incredibly creative in her approach, and the whole place has such a positive, family atmosphere -- even the music adds to the great vibe! I'm so grateful for the results and for the genuine care I received. I can't thank them enough! Jim M.

Great ..McKenna was careful and thorough. I am grateful to her. She made it fun and easyread more

such a wonderful experience. The staff is encouraging and knowledgeable. the space is conducive to…read moreyour healing

I needed Physical Therapy for a muscle issue in my back. I worked with Anna Tommasone, DPT, who is…read morenew to the office. I was very pleased with her thoroughness and ability to treat the issue, and she e-mailed me videos of the exercises I need to do between visits. I recommend her and the practice.

Many. Very qualified professionals. Very busy plAce.....cannot always get an appointment…read more Convenient location on the edge of Delmar.

They told me to come in 20 minutes before my appointment. 6:40am the door is locked. Apparently the…read moredoor will open at 6:50am. That's just so unprofessional. Why would you ask to come 20 minutes early if you open at 6:50.

Well it has been a few years since my last review of this business after 2 billing mistakes. I had…read moreinitially decided never to use them again because they just cannot get their billing straight. However, they have terrific practitioners. So, I decided to try them one more time hoping that maybe their billing staff had improved. They actually messed up the billing yet again. They sent me a copy of the insurance company billing instructions I had given them for my file. It specified the name of the insurance company and the exact address and contact information. They ended up sending the billing to a completely different insurance company - that has been out of business for many years - totally ignoring the information they acknowledged they had in my file. Although they have some terrific PT folks their ongoing billing errors create more aggravation than I am willing to deal with.,

Unfortunately, I cannot in good faith ever recommend this place. At my first appointment which…read morejust happened to be incredibly awkward, I was told by the "therapist " highly conflicting information. I went by what she said and asked me to do even tho I was extremely uncomfortable with her requests. Today I received a call from her telling me she has decided to change my appointments to another "therapist" that I don't even know! And all of this was done behind my back. I had zero input and also zero knowledge this was going on. This left me no option but to discontinue their "services". Yeah, they are "different" and not necessarily in a good way either. Be careful as you just never can tell what the ulterior motives are...

had an amazing experience here. the staff is great, the atmosphere is great. everyone was so…read morehelpful and very informative. i continue to come as a fitness patient an with any questions i have the therapists are always more than welcome to help me out. i would recommend an of my friends here. front end: the girls at the front are always friendly and try to always accommodate me more then i could ever imagine and are always so nice and very generous.

I gave a three, grading therapists and office staff separately. I gave therapists a five and…read moreoffice staff a 1. And 6 divided by 2 is 3. The therapists are especially helpful and professional. = 5. The office staff? To reach them, one must get lucky on the occasion they pick up a phone. They RARELY return calls. = 1. Good luck with that.