I brought my daughter to Kelly for knee pain. Kelly was very thorough in her evaluation of my…read moredaughter and provided helpful information in a format that was easy for us to understand. She was very patient and kind. We left feeling very encouraged with a solid therapy plan in place. This was an excellent experience! I highly recommend Kelly.

Kelly's attention to your specific needs is incredible. She listens, and she understands there's a…read morehuge emotional component with injury rehab (especially for athletes that just want to get back out there asap). She focuses your treatment plan to specifically address the big-picture issues, including proprioception as well as anxiety around trusting those muscles and ligaments again. I am extremely pleased with how quickly Kelly had me back out there, competing again in the sport I love.

I can't say enough good things about Capital Region Physical Therapy. After my complete ankle…read morereplacement, I worked with Dr. Mackenna Jordan and the team, and from Brett Sears, the owner, to every staff member, everyone was professional, caring, and compassionate. They made therapy fun while still pushing me to challenge myself every step of the way. Dr. Mackenna was incredibly creative in her approach, and the whole place has such a positive, family atmosphere -- even the music adds to the great vibe! I'm so grateful for the results and for the genuine care I received. I can't thank them enough! Jim M.

Over the course of many years I have patronized quite a few physical therapy businesses…read more Frankly, something was wrong about all of them (they canceled appointments on short notice or messed up billing) - until I found this one. Capital Region Physical Therapy is as good as it gets. The owner, Brett Sears, is a master therapist. As noted on their website "Brett Sears, PT is the Expert Physical Therapist on Verywell.com? Since 2011, Brett has been writing articles on various PT-related topics." Brett knows all the proper and correct techniques and utilizes them perfectly. He is knowledgeable, highly skilled, and personable. In short a pleasure to work with. When Brett is on vacation I see another therapist here whose name is Sandy. Sandy has the warmest hands on the planet. Sandy also knows what she is doing and is a please to work with as well. The office's front desk person Taylor DeLong is extremely polite and efficient. The whole atmosphere here is one of competence and pleasantness. Following is another quote I have taken from their website: "At Capital Region Physical Therapy, we understand that your pain is personal, and your treatment should be. We only offer one-on-one rehab services for people of all ages. That means it is just you and your physical therapist. Always. We have available appointment times early in the morning and late at night. Some PT clinics may have you wait 2 or 3 weeks to make an initial appointment. We offer you an appointment time within 48 hours of contacting our clinic!" Finally, if you need PT this is the place to go. You will most certainly be in good hands!

Many. Very qualified professionals. Very busy plAce.....cannot always get an appointment…read more Convenient location on the edge of Delmar.

They told me to come in 20 minutes before my appointment. 6:40am the door is locked. Apparently the…read moredoor will open at 6:50am. That's just so unprofessional. Why would you ask to come 20 minutes early if you open at 6:50.

Well it has been a few years since my last review of this business after 2 billing mistakes. I had…read moreinitially decided never to use them again because they just cannot get their billing straight. However, they have terrific practitioners. So, I decided to try them one more time hoping that maybe their billing staff had improved. They actually messed up the billing yet again. They sent me a copy of the insurance company billing instructions I had given them for my file. It specified the name of the insurance company and the exact address and contact information. They ended up sending the billing to a completely different insurance company - that has been out of business for many years - totally ignoring the information they acknowledged they had in my file. Although they have some terrific PT folks their ongoing billing errors create more aggravation than I am willing to deal with.,

Unfortunately, I cannot in good faith ever recommend this place. At my first appointment which…read morejust happened to be incredibly awkward, I was told by the "therapist " highly conflicting information. I went by what she said and asked me to do even tho I was extremely uncomfortable with her requests. Today I received a call from her telling me she has decided to change my appointments to another "therapist" that I don't even know! And all of this was done behind my back. I had zero input and also zero knowledge this was going on. This left me no option but to discontinue their "services". Yeah, they are "different" and not necessarily in a good way either. Be careful as you just never can tell what the ulterior motives are...

such a wonderful experience. The staff is encouraging and knowledgeable. the space is conducive to…read moreyour healing

I needed Physical Therapy for a muscle issue in my back. I worked with Anna Tommasone, DPT, who is…read morenew to the office. I was very pleased with her thoroughness and ability to treat the issue, and she e-mailed me videos of the exercises I need to do between visits. I recommend her and the practice.

All five star reviews and I honestly don't think they capture just how crazy good this can be for…read moreso many former athletes and people in pain. I tore my hamstring and it's been a constant battle for the past decade. Run, tweak, rest, run a little slower, tweak, rest. Run a lot slower, and yup, tweak again, and then just sit around feeling sorry for yourself for getting old. Next thing you know, you can't break a 10 minute mile without fear of tweaking again. That's like a fast walk! So I spent a total of 15 minutes being stretched and poked a little. Not sure what happened really. Went downstairs and jogged for about two minutes and I felt fine. I asked how many more treatments I'd need. "Zero, I hope. You should be good to go." So I'm a week out and it's winter here so managed a couple treadmill sessions at the local Y. Didn't want to be greedy, but did some interval training at 8:30 pace and NADA. No tightness. No twinge. Nothing. Pain FREE! It's like voodoo magic. Will try to work my way up, but it's literally the most too good to be true, but it really is true moment I've experienced in a long time! Anyone with that annoying bad tight HAMMY, make an appointment and walk fast! It's CRAZY. I don't even know how else to describe how effective ART can be. Heading over for my shoulder next!

Christina has hands of gold! She has the delicate touch when needed, always finds the spot where it…read morehurts and she really knows her stuff. She has a very pleasant and calm personality and does wonders with her hands. A very skilled massage therapist whom I have seen quite often.

This clinic gave me my life back after I herniated my L4-L5. After seeing a different physical…read moretherapist with zero improvement, my surgeon recommended I come to Thomas Nicolla PT as a last try before getting surgery. Within about a month or so, Jay, the physical therapist, helped me gain my range of motion back and had me moving again. The stretches and exercises he gave me worked like magic and helped me overcome a debilitating herniated disc injury. Jay's humor helped keep me sane when I was depressed and barely able to move. It has now been a little over a year since I stopped going there and I've been keeping up with all of the exercises Jay gave me and I've been back in the gym doing my old workouts before my injury, pain free. This review has been a long time coming and I really can't thank you guys enough. Jay, you're the man and thanks for putting me back together!

They therapists are quite knowledgeable and helpful in plans for recovery, and explaining why…read morecertain exercises will help with recovery. They gave me video to watch to support activities at home in between visits. They were helpful with insurance processing as well.