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    Active Insurance Services

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    Services - Active Insurance Services

    Life insurance

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    4 years ago

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    Farmers Insurance - Steven Rhodd

    Farmers Insurance - Steven Rhodd

    (1 review)

    If I could give 10 stars I would - Steve Rhodd contacted us up on the policy renewal and that…read moresimple phone call saved us over $400 per year! thank you Steve Rhodd, Thank you Farmenrs'!

    From the owner: At the Steve Rhodd Insurance Agency we pride ourselves on providing outstanding customer service…read moreand ensuring each client is educated on their specific coverage options. Ask about home insurance! Our agency has many years of insurance industry experience to help with all your needs for life, annuities, auto, umbrella insurance, and much more! Whether you're looking Property & Casualty, Commercial and Life, Homeowner’s Insurance, Life Insurance, Small Business, Commercial Insurance or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. Whether you’re just starting to build wealth, saving for a major purchase or would simply appreciate a cash cushion, Farmers Financial Solutions® can discuss options so you can find investments that fit your goals and risk profile. Medicare is a national health insurance program that is facilitated by the Centers for Medicare and Medicaid Services (CMS). It is generally available to most workers that are over the age of 65 and those individuals that have been on Social Security Disability for more than 2 years We would be grateful for the opportunity to help you find coverage that would help you and your family protect what is most important.

    Cindy Cabanas - State Farm Insurance Agent - State Farm Logo

    Cindy Cabanas - State Farm Insurance Agent

    (12 reviews)

    I wish I could put zero stars, but this is the only way we're allowed to document a review. I had…read morean extremely unprofessional and hostile experience with Crystal, the office manager. I called to inquire about insurance coverage and was later told that I had "consented" to policy changes that I did not authorize. When I tried to calmly explain that I was seeking information only and did not give consent, Crystal became hostile, repeatedly interrupted me, and spoke over me while insisting on her version of events. She stated that my "consent" was verbal and based on internal notes, even after I explained that I keep my own notes and did not agree to any changes. She was dismissive, refused to acknowledge my concerns, and would not escalate the issue. She repeatedly told me that there was no one else who could help me and that if I wanted to complain, I should "call or email Cindy," the owner. Throughout the call, Crystal showed a complete lack of basic customer service professionalism. The situation escalated further when she used profanity toward me, specifically telling me "fuck you." This behavior is completely unacceptable, especially from someone in a management role. This experience left me feeling disrespected and concerned about how consent, documentation, and customer complaints are handled at this office. I would strongly caution others to document every interaction carefully.

    Worst State Farm agent and office I've dealt with. They are incompetent and the manager made no…read moreapologies or took accountability for their many screw ups. When our office in Running Springs closed we were assigned to this one and it was one problem after another, too many to mention. I finally had enough and switched to another agent that knows what they're doing.

    Active Insurance Services - lifeinsurance - Updated July 2026

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