I rarely write reviews, but I felt it would be unfair not to recommend this agency. He took over my…read moreaccount from another agent, and throughout this process, I have never encountered anyone as professional and knowledgeable as him. Despite the fact that I was closing my account due to misinformation from previous agents--two in a row being complete disasters--he still went above and beyond to assist me. He had no reason to be so helpful, yet he exceeded my expectations with his friendliness, expertise, and willingness to help at every step. Farmers should be proud to have such a dedicated professional on their team. I highly recommend him to anyone looking for an insurance agent who truly cares about their clients.

This farmers insurance location is the best. Maria has the best customer service, I always feel…read morevery welcomed when consulting and needing information about my policy. Well recommend place !

Have gotten very good care. They're very friendly very helpful actually care about customer…read moreservice. Unlike a few places in town good prices I've had them for the last. 11 years..

Amazing people and great service on home and auto insurance ,been there for 9 years and still enjoyread more

I enrolled in Medicare/Scan through Litchfield Insurance Associates in April 2025. I walked in…read morethinking I knew what I needed, but I'm so glad I went to George Litchfield. He took the time to go over the different types of services and we figured out what was best for me. If I had listened to friends and coworkers, I would've been paying so much more for services that didn't fit my needs. I highly recommend Litchfield Insurance Associates!!

My husband and I used Litchfield Insurance Associates to apply for Medicare and Scan insurance last…read moreyear (2023). George Litchfield was very knowledgeable about the programs and helped us to apply to the program we chose. Then, when the 2024 benefit changes became available, he had a "gathering" of Scan clients to explain the changes that were being made. We thought this was very thoughtful. We are very thankful for George Litchfield's help. However, he doesn't provide his services alone! Terri and Cherie help keep the office running smoothly! We are satisfied customers and continue to recommend his service to friends and acquaintances due to his knowledge about the programs (we also recommend Scan insurance!) Also, George has an easygoing personality that makes him easy to talk with. If you need assistance with Medicare or part D insurance, we recommend Litchfield Insurance Associates.

Scott and Sarah have been awesome to work with, very responsive to my inquiries and questions,…read moreprovided education with professionalism and kindness. I highly recommend them!

Avoid this office at all costs. The lack of propriety and professionalism that I witnessed there…read morewas absolutely staggering. They are apparently accustomed to manipulating their client base and will turn hostile when their advice is questioned. What I found most shocking was the blatant attempt to capitalize on a local crisis involving one small group of doctors. This insurance agency generated some premature, misleading, and very alarming warnings via text messages, which caused widespread panic among their clientele. They purposely sought to manipulate the situation by insisting that those who might be affected come into their office to discuss potential new medical plans, which of course would afford them the opportunity to earn commissions on countless new policies. Sarah even went so far as to scream and hurl insults at me and order me to make an appointment when I asked too many questions. There was really no need for the hostility, no need for a change of medical plans, and no need for panic either since most current plans do allow for out of network care if the doctor should in fact leave the network. Beware, people! Sarah assured me repeatedly that she had my back, when the stark reality is that the only back she has is her own. You would be very well advised to seriously question her advice, her methods, and her motives too.

Absolutely terrible service. Does not care about her clients and definitely does not have their…read morebest interest in mind. Just there to make commission. Take your business elsewhere and save yourself a headache Word of advice: take the time to take your clients' calls, don't just tell them to call the insurance company. It looks like 5 years ago you did take calls, which is about the time we contracted you, unfortunately your service has progressively gotten worse over the years.

Jasmine has been my agent for about 10 years now. She has worked hard to find homeowners coverage…read morefor our Forest Falls home. We also have our auto policy with her. She is pro-active about renewals, making sure we have sufficient coverage and all discounts we qualify for. Her office staff is pleasant and knowledgeable. I definitely would recommend her to anyone looking for a good insurance agent.

Sense of urgency is top notch and amazing staff. They provided with all my insurance needs. Will be…read morereferring more people over time.

My previous 5 star review is not showing so I am updating this…read more This review is specific at for Joanne, she is great at what she does. Joanne set me up with the perfect insurance policy. She continued to keep the line of communication open keeping me informed every step of the way. I trust her completely and it's a blessing I have found her. It can be stressful while searching for life insurance, but Joanne at this State Farm location went above and beyond, very helpful! We received quotes quickly for both myself and my husband. They were so patient with me on my lack of knowledge for this type of insurance. 5 stars and great customer service.

They helped me find an insurance with the high coverage that I needed due to my work. I have had…read moreaccidents in the past 3 years and I came here after Adriana's Insurance couldn't help me.