Scam. No other word for it but scam. You CANNOT CONTACT THEM IN ANY WAY because it is nearly 100%…read moreautomated. In an accident? Tough Luck! You will never hear from these people and they will never help you. Oh but they will gladly jack up your rates to $280 despite being quoted $180. Find another insurance. This place deserves to be shut down and the owners arrested for their criminally poor business practices.

NOT GET THIS INSURANCE The prices are alright; in addition,…read moreyou can find cheaper prices somewhere else. The problem with this company is they have poor customer service. Every time I call, it takes 20-30 minutes to talk to anybody regarding to anything. The representatives are very rude. They don't try to help you or make things a lot easier. Even when I speak with a manager or supervisor, the situation doesn't get settled. I am a huge person on customer service. When I am at work, I treat people how I want to be treated. Whoever works in customer service knows that's what they were trained for. If someone can't do their job right, they should find another job that fits there personality.

I walked into Mrs. Gardner's office for an insurance quote and walked out extremely dissatisfied…read morewith her service and hospitality. I would not recommend her services due to her biased judgment. She did not want to help me, because she claimed that she was unable to provide me a quote for a vehicle my parent's purchased for me. I left her office and received excellent customer service from another company without any hassle that I experienced in Mrs. Gardner's office.

Bobbie Gardner was helpful with my new policy. I couldn't have asked for any better customer…read moreservice. She was friendly and helped me out of a bind. I will give her name to anyone i know that needs insurance. She was awesome.

I called this company because I trusted them I been a loyal customer for about 5 years and when I…read moreneeded a new insurance I didn't hesitate to call them. They told me they had found a perfect deal for me but the insurance was asking for a deposit so my total due was $378 and they could do it in 2 payments. First payment was of 178 and second would be of 200 in those 200 included my first month insurance. They sent me a receipt of 128 the first payment didn't think much of it because I expected a little broker fee in there but when I called to complete my second payment they said it wasn't ready so I ended up calling the insurance company directly where I found out they did not charge me a deposit like they said and my payment was only 113 not 200 so now I won't stop receiving calls from this company trying to get a 200 payment from me when I have already spoke to the insurance and they said no do not pay them that. Also if I already paid 113 how is it that I still owe them 200. If they would of been truthful from the beginning and stated their fees as brokers it would of been a different story but instead they decided to lie and say it was the insurance charging me that. And they know that's how they get people by lying to them. And yes they record the call so maybe they should hear them so they can see how their agents lie to their costumers. Why not speak with the truth and let the costumer decide if they want to pay so much for brokers fee or not. I do not recommend them but if you do make sure they specify all charges.

Thank you Jeanette Mora for your Help and support.very…read morereasonable Understanding And easy to talk to Thank you again GOD BLESS AMEN

The go-to spot for all your insurance needs! Let Robert know what you're looking for and he will…read morework to get you the best options that fit your requirements. I now live in Los Angeles and still go over to Robert for all my auto and home insurance issues. If you do the same you will not be disappointed and you'll be in great hands.

From the owner: Born and raised in the Inland Empire, we are a family committed to helping other families, our…read moreneighbors, protect their businesses and their personal assets. We do that by always making sure you are protected and prepared for whatever life throws at you, and by saving you up to $1,000 on your insurance-and who couldn't use $1,000? "Why choose TWFG for my Business Insurance?" The Woodlands Financial Group (TWFG}, was created to redefine an industry that most people, quite frankly, don't like doing business with. Insurance. We saw a need for honesty, service, transparency and respect. We saw an opportunity to create freedom of choice for our Agents, empowering them to provide you protection based on your actual coverage needs, rather than a one-size-fits-all solution. And with this, we give you our commitment to providing you coverage that ensures you never pay a penny more than you need to. We are humbled and honored to have earned the business and trust of almost half a million businesses and families across the U.S., and that they choose to stay with us year-after-year. We believe they choose to stay because of the authentic relationships we build, and that we treat our clients like people, like family, not policies. Your business, and our relationship with you would never be taken for granted. Our team would be honored to be given the opportunity to see what they could do for you. (Call them now;) Thank you from all of us in the TWFG family...

10/10 as a first time driver and being young I was worried about getting charged high for insurance…read morethat doesn't cover much, but they fit right in my budget plan and covers so much. I recently overcame an accident and they booked me so quick and covered so much off my plate even though I was at fault. Highly recommend!

I used to have other insurance company. Cheap. But every time I got in trouble they just ignore me…read more I have to deal with it so hard. Since I have farmers. I DO Not have to worry about that ANY more price is very cheap too. It's big company with cheap price GREAT DEAL From simon zhao. One of the customers here

I wish I could put zero stars, but this is the only way we're allowed to document a review. I had…read morean extremely unprofessional and hostile experience with Crystal, the office manager. I called to inquire about insurance coverage and was later told that I had "consented" to policy changes that I did not authorize. When I tried to calmly explain that I was seeking information only and did not give consent, Crystal became hostile, repeatedly interrupted me, and spoke over me while insisting on her version of events. She stated that my "consent" was verbal and based on internal notes, even after I explained that I keep my own notes and did not agree to any changes. She was dismissive, refused to acknowledge my concerns, and would not escalate the issue. She repeatedly told me that there was no one else who could help me and that if I wanted to complain, I should "call or email Cindy," the owner. Throughout the call, Crystal showed a complete lack of basic customer service professionalism. The situation escalated further when she used profanity toward me, specifically telling me "fuck you." This behavior is completely unacceptable, especially from someone in a management role. This experience left me feeling disrespected and concerned about how consent, documentation, and customer complaints are handled at this office. I would strongly caution others to document every interaction carefully.

Worst State Farm agent and office I've dealt with. They are incompetent and the manager made no…read moreapologies or took accountability for their many screw ups. When our office in Running Springs closed we were assigned to this one and it was one problem after another, too many to mention. I finally had enough and switched to another agent that knows what they're doing.

Best Escrow company I've used. All my transactions have been great! My clients have been completely…read moresatisfied and always speak highly of Sylvia, Monica and their entire team. Yo go ladies!!

What a dysfunctional Escrow Company, they had screwed up my loan from the start, by sending the…read morewrong closing documents to us, then deposited $30,000 to much into my bank, and then I had to hassle trying to give the money back to them. Then, on top of that they never included my home insurance in my impound account. This place is a joke.