Best customer service. The staff is wonderful ,especially Lorena She is very knowledgeable, ,…read moreand has great bed side manners. What I like about this insurance office , they don't charge brokers fees Like other insurance offices.

Lorena is great. Auto, home, umbrella, she does it all. Gonna do my business next. Definitely call…read moreher!

The worst company u can deal with. What a scam and lazy employees. I cancelled my insurance with…read morethem next day they charged me more what i monthly pay because Brian felt lazy to submit my cancellation.

I don't know why I went with them, they charged me 380$ (which is fine, not the problem) to start…read moremy insurance policy with them, they don't listen to you when you request specific policy changes, so the monthly price isn't accurate, and then they have to go in and change it. They pressure you by saying oh our store is closing today for a company meeting, our price will change within the next hour. They'll call every month saying they can reduce your rate but they won't tell you it's by reducing your coverage, and changing your policy, and then charging you another 380$. Ridiculous. Don't do business with these people, terrible business practices.

Best service, honest and extremely helpful to get the best price and coverage…read more Definitely recommend if you are looking to be insured at the best rate !!

Don't even bother with this agency it's the worst customer service I've ever experienced!! If you…read moreget in a car accident don't count on them to help you with anything, they place you on hold forever,and they don't help you with any questions you might have they are quick to get off the phone.

I would like to take this time to acknowledge and give a HUGE SHOUT OUT to HUGO GONZALEZ for his…read moreEXCELLENT and OUTSTANDING CUSTOMER SERVICE. Hugo, has been an AWESOME Agent to work with while obtaining vehicle insurance for 3 vehicles and a Motorcycle. His Customer Service and Dedication in assisting me and my family has been very accommodating. He goes over and beyond his call of duty to make sure we get the BEST Prices possible for our vehicles. He also contributes to making sure I understand ALL my POLICY DOCUMENTS and makes me feel He can be TRUSTED! I will continue to refer my family and friends to Hugo. Mahalo Hugo Gonzalez for your Awesomeness!

I love Huntington Pacific Insurance, especially Michelle! The agents there are friendly and very…read morethorough. No matter whether my request is urgent or not, they always respond in a timely manner. I also appreciate them doing everything humanly possible to work within my budget.

Registration and Printed Tags without having to go to the DMV! If you value your time use Robles…read moreInsurance. Tip: If driving in do your best to avoid traffic and come in through Magnolia Blvd.

I definitely recommend Robles Insurance ask for Maria she will get you the best rates possibleshe…read moreis honest, and will exceed your expectations.

My wife and I have had the privilege of being long time customers of Marshal Scott State Farm…read moreInsurance. I remember buying our First Home and arranging our home insurance (actually with Mr Scott) we were new to the whole insurance "game" he eased us through the whole process. We have been so pleased with him and his Associates through the past 32 years. We eventually had him handle our Home,Auto,Business insurance needs. We couldn't be happier with our dealings over the years. We are sad to see him retire but glad he is doing so. I know we will be in good hands with his predecessor. Thanks for all the Birthday wishes and Anniversary Cards, its the small things that make State Farm special. Thanks and Good Luck Mr Scott Enjoy your Retirement!! The Foggs All Ten of us.

We are giving 2 starts because we have been a customer for 3 decades. How ever recents even have…read moreshown us the are no longer capable of give 5 star service like the one did. The office manager was rude and not very helpful. The other agent that was female (name unknown) did not know how to do her job and was very confused as to what I wanted. She also told me to do all of the foot work in getting my insurance switched from out of state. Obviously I am not a State Farm agent so I was very unsure how to go about doing this for myself. That agent never followed up with me. I had to cancel my insurance then reinstate it with them. This was all very inconvenient and time consuming. How ever the younger male agent was very kind and very knowledgeable about what he is doing. So thank you for that. On another note Marshal Scott was told we needed to talk to him and 10 min after being told that he went to lunch. Still waiting to talk to him to let him know how his office is being run.

I came here to request a quote on car insurance I was able to find a great price! The customer…read moreservice was amazing and the best part is they do not charge you any fees to add or remove vehicles. I was paying extra just to make payments at my other insurance office, I am glad I switched to First Empire.

this place is a fraud, they sell you insurance take your money and pocket it, I originally found…read morethis office while looking on yelp since I live around the area, there's a man there by the name Juan Martinez who is the one I spoke to, he gave me a cheap quote and cheap down payment wich I couldn't deny, when it came down to paying he said he would meet me, wich I found odd but agreed to it because my previous insurance came to us. we met and I Gave him the cash, he told me I would receive it thru email and sign thru there, it's been 3 months and still nothing, upon calling and calling I get no answer and seems like they are ignoring me. I've looked up to see if he was licensed to sell and thru the California Website and found out Juan Martinez is not licensed to sell, that grew suspicion, so I looked up the license number for the company and saw only one person is licensed to sell and it wasn't Juan's name, upon further research I found out Juan Martinez is an illegal in the country with no permit to work in the USA. I have already filed a complaint with the department of insurance and I will follow up with complaining to the better buisness bureau. yes it's my fault for trusting this man, I should of known it was a red flag to meet him to pay