We initially reached out to Homeward Bound Dogwalking Service and May to assist with dog care for…read moreour wedding. Because we do not live in the area, we had to do a significant amount of research, ask detailed questions, and place a great deal of trust in the person we chose. May appeared professional, was knowledgeable about her services, and clearly cares about animals. Based on our early interactions, she seemed capable and experienced. However, communication became a major concern. Email responses were very slow, and important details were not provided until the last minute. The most concerning issue occurred one week before the wedding, when we finally received an invoice that included unexpected charges. While we were initially quoted $75 per hour, the invoice included over $200 in additional "consultation" fees. There was no formal consultation--only a few email exchanges (approximately 3-4 emails) requesting basic information about services and timelines, many of which went unanswered. Due to the lack of timely communication and the surprise fees so close to our wedding date, we ultimately felt uncomfortable moving forward and canceled our plans. Future clients may want to clarify all fees in writing upfront and ensure communication expectations are clearly established.

May did an amazing job with my two cats! I haven't been in New Orleans long and had to go back to…read moreCA for a trip and was very anxious leaving my babies. May watched my cats for 4 days and took excellent care of them. She helped ease my anxiety before I left and made sure my cats were well cared for while I was away. She kept things tidy, handled their complicated feeding needs, interacted with my cats kindly, sent me updates, and even cleaned up when one of my kitties did a scarf and barf. I would definitely use May again next time I need to go out of town. Thank you, May! =^..^=

This place is amazing. My boy is very shy and is not around other dogs very often. When I left him…read morefor a few hours he looked accepting of the situation which is a big plus. While not happy that we left him, he was not displaying any symptoms of being afraid or stressed out. We were able to explore NoLa with a sense of peace that we rarely have when leaving him in daycare.

Their team got in touch with me promptly to set up a meet and greet before services started…read more Channing came and took down notes about my two dogs, codes and where everything was located for the dogs. He was so nice and scheduling online is straightforward. With each visit they update me via text before and after the walks and put up photos I can access when I log into their website. Prices are reasonable. SO GLAD to have found a reliable, affordable, and thoughtful team to care for my dogs when I'm away!

Best puppy sitter ever!! My babies love Yaya and one of the amazing sitters that they have!! 1…read moremillion stars still wouldn't be enough!!

Amazing service! These people really love pets! I think my dog loves my sitter more than me. These…read moresitters are trustworthy, honest and dependable. Feedings, medications and love were all provide with the utmost of care. There is noone else i will have sit my fur babies other than YAYAS!

This review is from a past employee and client standpoint…read more Working for K9 Second Line was one of the most rewarding and enjoyable jobs I've had the pleasure of doing. I worked with the company for about 2 1/2 years and loved forming the relationships with all the furry clients and with Brendan(owner) and Elizabeth (operations manager) . You can rest assured the team members caring for your fur babies will love your pets and give them wonderful care, as I did. They also spend as much time as needed communicating with owners to book services, or answer any questions or concerns you may have. Brendan is one of those bosses that truly appreciates your hard work and always lets you know it. He is honest and fair in all aspects of his business. I have worked for other pet care/boarding business in the New Orleans area and can honestly say I would much rather have my pets stay in the safety and comfort of their home than go to a boarding facility. When I had to go out of town I had no doubts that my dog and cat were in good hands with the K9 team. I got an emails at each visit with an update on how they were doing and pictures. They use an app that lets you tracks what time they come and go from your home, where they walked your dog, and provides you with an update and pictures from the visit. K9 will accommodate all kinds of requests that you need or just want for your pet. I would recommend K9 Second Line to everyone, every time!

I am a penny-pincher and never thought I would hire a dog walking/pet sitting service. When I leave…read morefor long weekends, I usually have neighbors look in and feed my dog. However, during Mardi Gras (a crazy time in the city), we went on a cruise with no cell signal. I decided it was time to call in professionals. I knew that no matter what happened, Brendan and his team are licensed, insured and trained to handle anything related to my dog and were also going to look after my home. The peace of mind was invaluable. Please see the attached photo. They send an email each time they walk your pet -- with photos! I guess most people get these while they're gone, but it was such a treat to read them all when I returned to signal. Thanks guys! This was truly a blessing!

We travel frequently and board our cairn terrier, Denver, here several times a year. He LOVES it…read more They are so kind and consistent with his care. This means everything to me. They know that he likes to be with smaller dogs and when he comes home he shows he was well taken care of by not showing any stress and not skipping a beat. He is so much more well socialized with other dogs than he was when we first brought him there. It brings us great piece of mind when we are gone knowing he is well taken care of. Thank you Mid City!

We love Mid City Animal House. We starting going to them after a very poor experience with another…read moreboarding place in the city. It took us over a year to trust boarding again but I'm glad we did. We have two dogs who love going there and always come home seeming happy and worn out. We have boarded for as little as overnight and as long as two weeks without issue.

I contacted this past weekend via email, leaving a detailed message about whether their service…read morewould be a good match for my pets and travel situation and no one even got back to me. Even an email saying sorry we can't watch your pets or any acknowledgement at all would have been nice.

This review is seriously overdue.... rather late than never. I found Sarah's pet care revolution on…read moregoogle when I first moved to New Orleans in 2016.I contacted her and she was quick to respond. She set up some in-house consultation time with me to meet her (Sarah) as well as the pet-sitter that would be responsible for my kitties. They were both lovely and I felt comfortable with them. I booked ( through the online portal) the days I needed her to visit the kitties ( I have 2 persian cats). Each visit is 30 minutes and costs around $20 per visit and then an extra $3 per cat. I document each cats details on the portal as well as instructions for them to follow. Updates are sent through the customer portal. I always feel as ease knowing that my kitties are being taken care of. They send daily updates through the portal with cute pics of your pet. I Just have to mention that when Hurricane Barry was said to impact New Orleans, my hubby and i decided to leave because we have a newborn and couldn't risk staying in New Orleans. I called Sarah the day we left and asked her if she could see to the cats while we were away and she agreed too. She is truly our life saver. We played it by ear and because the storms weren't too bad she was able to check on them daily keeping me informed the entire time. She even picked up my packages for me at no additional cost as this was separate visit. If you are considering their services, don't hesitate and book it now. As you can see from this post I have been using their services for almost 4 years now and going strong. My persian kitties just love them!

I've been using this service to feed my cat while I'm out of town for several months now…read more The app is great, the service is great, I would definitely recommend!!

She is amazing. I hire her when I am in New Orleans on business. She will go to my hotel and…read moreretrieve my dog, walk him and spend time with him. She is respected in New Orleans and the hotels I stay at know her. She also is licensed to transport dogs, she takes my dog to doggie daycare if needed. She is very good at what she does.