I like the store because in addition to having the parts I need, most importantly, the people…read morebehind the counter are friendly. Have the parts, knowledgeable.

Went in to buy replacement windshield wipers. Didn't know the exact size. Went to the register for…read morehelp. Kid was talking to another customer about vintage cars. Did not appear interested in moving the other customer along. His transaction was already complete. Went back to wipers then back to register. Same hung despite my waiting in line. Left. Piss poor customer service.

Got my muffler and clamp put it on done thank you o really appreciate the help the muffler was the…read moreright one easy install

Guys inside were nice and cooperative, but they were denying a return (well not them but their…read moreboss) despite having the original receipt, and the part in sealed, unused condition. Drove all the way there after calling to make sure they could, only to be turned down, waste of gas and my time. Once this return is figured out, I'm never shopping at O'Reilly's again

I went in to get some fuel stabilizer and was not sure exactly what that was. There was a person…read morebehind the counter working on an order or some sort and asked for the stabilizer. Ray the counter person came right out from behind the counter and got me taken care of very quickly

! BEST PLACE to be TOTALLY IGNORED ! I entered the store & grabbed what I wanted to purchase &…read moreimmmediately went to the counter. With no other customers in the store, I see 1 guy to my right reading a parts book behind the counter. He never looked up even after I pushed the product on the counter to make noise. The 2nd guy who was elderly came up the stairs directly from the back carrying & stocking jugs of something saw me then avoided any eye contact. After not being acknowledged for minutes of patiently waiting, I announced, "Does anyone work here?." The elderly man on his second pass by the counter, again avoiding eye contact, sarcastically replies, "No. No one works here" I replied, "OK. Good-bye". Not a response out of either. This is a great place for a thief, since no one looks up, acknowledges you as you enter or exit. They are totally unaware of their surroundings & incapable of multitasking. They show a total lack of wanting to do business with anyone. Free 'sarcasm' to boot. I would rate this on the scale in the "NEGATIVE" if it allowed me. NAPA Auto Parts, 233 Main St, Maynard, MA 01754

8/28/2025, just after 9am…read more Just because a corporation offers a free public service like battery testing, doesn't mean it's going to be an easy thing, or available all the time. Yet when I stepped inside this Hudson, MA Autozone location, I was greeted by a young man, Christopher. When I asked if anyone had time to do a battery health check, he instantly said, "Yes, I can do that right now for you." No boo-boo face, no looking around, no bad body language whatsoever. Within 5 minutes, Christopher had tested my battery, alternator, and starter. All were good. There are many people working in customer service who obviously take no pleasure in helping others. This Autozone employee is the opposite, and the Hudson store and the corporation are lucky to have Christopher as a representative.

Thankful for Javier for his help in finding what we needed. Had great suggestions and parts that we…read moreneeded in store.

In 2022, I bought a brand new Trailblazer from a great sales person, Luke. He's still there and…read moreit's fun to say "hello" when I bring my Trailblazer in for maintenance. Everyone in the Service Dept are terrific also!! Very friendly and informative!!

I would highly suggest staying away from this dealership. I sure wish I had taken the time to read…read morethe reviews before I fell for what I believe was a bait-and-switch. I submitted my car for sale and received a very good offer from the dealership. I drove all the way there after speaking with Joe, making it very clear that I was only selling my vehicle and was not interested in buying another vehicle. I specifically told him that I wanted the offer I had received to be honored. Once I arrived, however, the dealership came up with every possible reason to reduce the offer--ultimately lowering it by approximately $6,000. The explanation? Apparently, their algorithm had made a mistake on the original offer. Now they're blaming the technology. It's interesting that the algorithm was apparently smart enough to make the original offer, but somehow became wrong once I showed up at the dealership. I have documentation proving exactly what happened, including the original offer, the mileage, and the condition of my vehicle. There wasn't one spec of damage on it--it was essentially a brand-new vehicle. And I should have known something wasn't right when I overheard one of their employees going after an elderly customer, trying to convince him that his vehicle wasn't worth what he thought it was and that they didn't even want it. That really bothered me. It makes me wonder how many people--especially elderly customers or people who aren't familiar with the car-buying process--have been put in similar situations. If the dealership responds to this review with an explanation, that's fine. I will respond with the documentation and proof of what actually happened. I am also submitting my documentation to the Better Business Bureau and Massachusetts consumer affairs authorities and asking them to review my experience with this dealership. I can only imagine how many other customers may have experienced something similar without having the documentation or knowledge to challenge it. Do yourself a favor: read the reviews, get everything in writing, and be very careful before making the trip to this dealership.

Great for all your auto part needs. Always a fast response and the parts are usually delivered the…read moresame day. Pricing is very fair. If you need a parts supplier Wilson Family Auto Parts is highly recommended. I use them for everything!

Wilson Family Auto Parts has proven to be a company which takes pride in providing excellent…read moreservice, and making sure that a customers' order is filled correctly. Its a pleasure not to have to double-check orders which arrive at our establishment to be sure that the proper item has arrived, as has happened with our previous vendor. We look forward to a long-term relationship with Wilson Family Auto Parts, who also remits payment in a timely manner, without having to chase them for payment. Welcome aboard!!

For decades I couldn't have restored so many fine cars and found to fix so much obsolete things…read moreit's uncountable. 60s, 70s, 80s and some 90s. This place has been around my whole life always the people so great to me. 5*, Thanks, Tom G

Was a in interesting spot where I needed to get a new car on short notice for a new job. I first…read moretalked with Jimmy. He was helpful and assured that they could help me. He handed me of to sales rep, Kevin. Was very helpful. Tried hard to get me a good deal. Listened to what I was looking for. Helped get me quick turnaround. Good communication through the process. Second time buying here and would again

Buyjng my 2025 ram 1500 was a good experience. However the service department needs some fixing. I…read moredropped off my truckon Monday for a tuesday appointment on aug.25th advised the service writer i had to it back tuesday. Late Tuesday I called only to be told that it wasn't even in the building yet. Why bother to schedule a appointment at all. Very disappointed with the service dept. It's like 2 different companies sales and service. John Maloney

Great service, knowledgeable staff. Higgins family will treat you fairly. I go here for all my…read moreautomotive needs. Support local buisness!

From the owner: Family owned !!read more