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    Acton Funeral Home

    5.0 (4 reviews)
    Open Open 24 hours

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    Fowler Kennedy Funeral Home

    Fowler Kennedy Funeral Home

    5.0
    (2 reviews)

    My wife recently passed away and I chose Fowler Kennedy as our funeral home. I did this with…read morelittle consideration beyond proximity to my house. I dealt directly with Matthew, the owner, and he could not have been more professional or nicer. He was always responsive and able to help me out with a responsibility that was completely unfamiliar to me. The job they did was nothing short of phenomenal. They took a collection of pictures I provided (electronically via Google Drive if that matters) and made not only the usual video collage but also a blanket, a jigsaw puzzle, a printed collage board and, the one that garnered the mot comments, this folding memento of my wife. The visitors to my wife's Wake were all so touched and pleased by the job Fowler Kennedy had done that they couldn't stop talking about. I know this review is bizarre in the context of reviewing a funeral home but I'm hoping that somebody who was in the same boat I was in a little over a week ago will read this.

    Based on the recommendations of church staff and members, we chose Fowler Kennedy Funeral Home for…read moremy mother's arrangements. My mother was to be buried out of state, next to my father, so the arrangements were understandably complex. Matt Farrow, the gentleman in charge, handled all the details with consideration and compassion as well as perfect efficiency. Everything went smoothly despite the Covid era. We are most grateful to Matt and his team for their professionalism and support.

    Boston Cremation

    Boston Cremation

    4.1
    (14 reviews)

    This was an exceptional experience end to end. Mika is soothing, calm, detail oriented, and…read morepatient. She answers every question with precision and follows through on everything she says she will accomplish. Mika went above and beyond to make sure my grandmother, Carolyn, was honored. I cannot thank her enough. My only feedback is it would be nice to have a custom bag like the one I have pictured to carry the urn out to the car.

    I would strongly discourage anyone from using Boston Cremation…read more Our family has had an incredibly frustrating and distressing experience working with them during one of the most difficult times of our lives. They issued a death certificate listing a cremation date that does not match the actual date of cremation. When we contacted them to have the error corrected, instead of taking responsibility, we were given the runaround. Most recently, we were told that the date on the death certificate represents the date they "started the paperwork" for the cremation rather than the date the cremation actually occurred. We do not believe this explanation is accurate or consistent with Massachusetts requirements, yet they continue to refuse to correct what we believe is an error on an official legal document. As a result, our family has been forced to continue pursuing the matter instead of being able to focus on grieving. Unfortunately, this has not been an isolated issue. Throughout the process, communication was poor, empathy was lacking, and we repeatedly had to advocate for ourselves to receive basic information and proper treatment. The entire experience has caused unnecessary stress and has ultimately required us to seek legal assistance. Families deserve professionalism, compassion, and confidence that important legal documents are being completed accurately. That was not our experience. I sincerely hope no other family has to endure what ours has.

    Acton Funeral Home - funeralservices - Updated July 2026

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