I made my decision to come here today based on the Yelp reviews I read. Based on my experience, I…read moredefinitely recommend this outstanding medical facility for anyone. I needed two bags of iv fluids. It was so nice to be able to receive them here (rather than in a busy ER). The doctors, nurses, techs and all of the care providers are truly stellar. A very special thank you to Ana!

Hands down the best urgent care in MetroWest. The wait is generally short, the people are…read moreexcellent, and they can do x-rays on the spot. We've been there several times and were impressed each time.

They do not have an xray tech so do not go if you need an xray. They are also out of network for…read moreUnited Healthcare and will bill them full price for an office visit and send you somewhere else where you get to pay another copay. They should have told us or had a sign up that there wasn't an xray tech. We could have saved ourselves time and 196.00. Call before you go!

Great treatment and very patient and helpful team. Dr Kalamkar listened to me carefully and I…read moredidn't feel rushed.

Had an appointment made to come here through employer. Arrived and none of my information was ready…read moreat the location. Waited a half hour to be checked in past prescheduled appointment. The nurse that got me set up was great, but then I was left for over an hour waiting for the doctor in one of the rooms with no updates. Pretty sure they forgot I was there.

Arrived for a 8:30am appointment. Once I submitted my paperwork, I only waited for about 2 minutes…read morebefore being called in. So far, so good. I was then seen by a nurse who took my vitals and asked questions about my back issue. This started at about 8:40am. After that was complete, I assumed the Doctor would come in a few minutes after since there was no wait and was the only person in the office area. After waiting for 43 minutes in the patient room, NO CONTACT WITH ANYONE ABOUT THE WAIT TIME. At 9:30am I had to open the door and ask the nurse at the front desk how much longer?? She said another 15 minutes because the Doctor was with a patient, mind you I had an appointment scheduled to avoid this type of wait time and the app said that nobody was ahead of me in the scheduling time slot. At 9:48am, the doctor strolls in. No introduction as to who she is and no apologies about the wait time. Then goes to tell me I just need to stretch due to my serve back pain and can barley bend over to attempt to touch my toes. No common curtesy of wasting my time when I had to be at work for 10am, WHICH WAS A 20 MINUTE DRIVE. This is why I even scheduled an 8:30am appointment to make it to work on time. After "diagnosing" after a 3 minute appointment, I walk out and one of the nurses is just taking a casual nap at the nurses station!! What joke this place is!! COMPLETE WASTE OF TIME AND SO UNPROFESSIONAL!! THIS LOCATION IS AWFUL. AVOID THIS PLACE IF POSSIBLE!! THIS IS BY FAR THE WORST EXPEIRENCE AT AN URGENT CARE I HAVE EVER HAD. ZERO STARS !!!!!!!!!

I had great care there from the minute I walked in the door. Great staff, very friendly, competent…read moreand warm. Every single person I interacted with on the phone or in person was highly engaged. Even difficult situations I observed with some patients having issues with not having their required paperwork or being non-compliant with pre-op procedures; everyone was handled professionally, with practicality and with their safety in mind. Really beautiful people and a dedicated team that shines. My procedure, which I had been dreading, was over in a breeze and I had top notch care.

I don't care what kind of procedure youre going through, anytime you need to go under anesthesia I…read morefeel anyone would be concerned. From the minute, I walked in I was greeted by a wonderful lady who took all my information not long after I got checked in by another young lady who was absolutely amazing as well. Not long after that I got called in for my procedure. The entire team That I met, helped me feel comfortable no anxiety. The procedure was painless. I would give them 10 stars if I could. Thank you very much.

I went to Emerson Urgent Care in Littleton for a persistent cough and congestion. They did an X-ray…read moreand an exam which resulted in a diagnosis of Asthmatic Bronchitis. The staff that treated me was totally professional and attentive. I was treated yesterday and I am already feeling better. Thank you Emerson Urgent Care!

Awful customer service. Don't expect anyone to answer the phone, and then when they do, put you on…read morehold for 20 minutes........

First time my husband and I needed to go to the Emerson Health Urgent Care in Maynard yesterday…read more Every aspect was excellent - from making an appointment within a short time, pleasant staff at front desk; clean, bright facility; thorough intake process; extremely kind, competent physician willing to listen to our symptoms and provide helpful recommendations and appropriate prescriptions. Highly recommend this facility!

I try and avoid urgent care centers as I prefer to see my own doctor and avoid long waits and…read morecrowding. Well that all changed today when my father convinced me to go for a three week bout of nearly every illness one can get. I was able to book an appointment for the same hour, and the front desk was super flexible when I was running late. Once I arrived, I was taken in within 2 mins and brought to a clean, private space. Aidan was amazing and truly took the time listen, ask follow-up questions, and let me know what to expect for the remainder of the visit. He is a gem and his personality helped make me feel comfortable and taken care of. Dr. Gold took the time to go through my history, every single noted symptom as well as some I hadn't even mentioned. He took his time with the physical exam, even double checking and making sure not to miss anything. They ran a rapid strep, flu, and Covid test as well as a chest x-ray on-site, with the results given within 10 minutes. My only regret is waiting as long as I did to be seen because, unfortunately, there was nothing they could treat me for. I will not hesitate to return in the future.

I had been struggling to find a doctor for over a year since I moved to this area. I am so grateful…read moreto have found one here! The doctors and nurse practitioners here listen to your concerns and needs and they take action. Their supporters, they listen, and make you feel valued. Since becoming a patient here, I have felt heard. They always take the time to address any and all concerns I have and run the necessary tests or send me for the correct referrals. I have seen several doctors over the years, but I have never felt so heard or cared for!

I contacted Heywood Hospital trying to get pricing information for X-rays. I was directed to the…read moreperson in charge and despite repeated phone messages and emails I never got any response. I can not comment about the quality of care.

Dr Hazen was my fathers doctor and her care was unwavering. She was able to coordinate his care in…read morea numder of settings to ensure he got the best medical interventions. Her follow through was always patient centered, and time of day was never limited by her office hours. Her general practitioner credentials supercedes any expectation that that a specialist can bring in coordinating a patients care.

Dr. Hazen is simply wonderful. I believe her practice is now closed; however should she be taking…read morenew patients, I cannot recommend a physician more highly. She is personable, you can get in touch with her by phone or email at almost any time, and she goes far above and beyond what is expected to provide good medical care and advice. She is truly a gem.