I got a great deal on a dryer here. No complaints. They have delivery and it was prompt.read more

poor service. Did not follow my directions. Ignored me. And left without fixing my problemread more

We've used Champaign Heating & Air twice now; once for our A/C after we bought our house last year,…read moreand once for the furnace this week. Both times, the dispatch was very friendly and helpful, the techs were quick to return calls and schedule quickly (same day/next day), and issues were resolved quickly and the techs were great to work with (Lan and Chris). Both were very friendly and knowledgeable, and had no problem answering my questions, gave straight answers, and offered options for repair routes both times, keeping spending in mind. We'll continue to use them for our HVAC needs. COVID note, the last tech (Chris) wore a mask the entire time and was mindful of social distancing, which was appreciated.

My almost thirty year-old furnace died, suddenly. Champaign Heating & Air responded immediately,…read moreand sent someone out that same day. The technician was frank and honest with me about the cost of repairing the furnace versus getting a new one. The price he quoted seemed reasonable, so I opted for the new one, and they installed it handily. I'm warm! Thank you, Champaign Heating & Air!

Wow prompt, fast, very good service. John was very helpful and friendly. Even had a dog biscuit for…read moreNickel!! Reasonable price. We have used them often and will definitely continue to do so.

On time. Friendly. Efficient. Considerate communication. Would use their services again…read more Recommended.

Tim is professional and honest. Working hard. Having his service is a pleasant experience!read more

Fantastic communication! Quick response! Showed up on time!…read more Our heater quit working and he had us fixed within minutes! Prices are very decent but the response time, communication and professionalism was definitely a great experience! I absolutely recommend this company for all your hvac needs!!! Thank You, Thank You, Thank You!!!!

We received a quote to replace our HVAC system including the water heater. The quote was good, so…read morewe went ahead with the installation. They had a special deal going on that included a free furnace with the purchase of an air conditioner. The install was scheduled the next week, went very well. The techs were efficient, friendly, and did a great job. We just got a call the 3rd week of March that they wanted to come out and double check the A/C unit before the summer cooling season and they performed the checks and everything is good to go. I highly recommend them.

Once again I have had excellent service from them. They had to replace a faulty part. They were…read moreefficient, prompt and helpful.

Quick repair but I can't give them more stars: they were prepared to walk into my house without…read moremasks and unvaccinated. It's unconscionable. One of the repair people didn't even have a mask on them at all. Grocery stores might be fine with maskless masses but the threat of disease is real. I'm sure this review will make many excited to hire Jesse, but I hope it's a warning for the rest.

Replaced a $135 part on my furnace twice in one year but both techs called it a different name…read more When I found out, I talked to Charlie (the owner) about me getting a defective part and if he could get his distributor to compensate me. He asked "Who will pay for a tech's time to drive over to the distributor to attempt this?" I was floored. It should have been done when the tech went to get it in the first place. I guess Jesse's is all about the bottom line and not about customer service. It gets better; I kept the old part and my new HVAC service tested it and said to keep it--it is still good.