DON'T WASTE YOUR TIME! TERRIBLE EXPERIENCE! BECKY THE RECEPTIONIST HAS POOR CUSTOMER SERVICE, RUDE, AND VERY UNPROFESSIONAL! I scheduled a morning appointment for an ac install. We waited no one showed! I called within that same hour asking if someone was on the way because we were waiting. Becky said she will send someone but couldn't give me a time. Who does that! She didn't even have the courtesy of telling me why no one showed! I ask if she can't give me a time can the tech call at least 15 mins before they arrive. No one showed! No one called! I called the next day to see why no one showed or called. Becky gets on the phone screaming, yelling, and acting very hostile stating they came out 4 times and wouldn't allow me to get a word in! Who actually comes out 4 times and do not bother to pick the phone up once! LIES! We were there and waiting! I ask to speak with the manager and conveniently no one was around! Horrible experience! If you need immediate assistance you'll be very disappointed! I'm beyond disappointed in their service and mistreatment! read more

I called Becky of Jessie Hearing and Air and received an appointment right after Christmas very next day. . Rick came out to the home and got the job done ASAP. Their professionalism and courtesy is unmatched !! I thank them so much. They will always be my GO - TO SERVICE PROFESSIONALS. Thank you Becky and Rick !! read more

Ac unit pushing 40 years went out as the daytime highs were approaching 90s. That afternoon a guy came and made a few measurements and ten minutes later I had bids for two different models. My hvac buddy from 3h away said he probably couldn't match the price, it was that low. Josh and Austin showed up two days later after the new model had been shipped. They had to go back to the shop at some point to redo some sheet metal because they wanted to make sure they did their best. House is no longer 88 and the wife and kids are happy. I definitely recommend Jesse heating and cooling. read more

I called because our furnace stopped working. Together we scheduled a date and time for them to look at. Tech came out at time we discussed. He found the issue and was able to repair same day. The tech even tried to assist with the new thermostat from Google, that did not work. Thumbs up to Jesse Heating & Air for the great service and the Tech. read more

Had these guys out to put in a very expensive system and when I had trouble they would not return calls. Very unreliable a simple conversation would have been appreciated. read more

Lysle was awesome. Less than 15 minutes after I called the answering service (after hours, Friday evening) I had contact with the repairman (Lysle). He arrived 20 minutes after that. He diagnosed our issue and came back first thing the next morning to complete the repair (we needed to let ice melt overnight). Great service and very reasonable prices. Thank you! And a special shout out to Lysle (forgive me if I spelled it wrong)!!! read more

Be careful with this company. They sent a bill to my father around the time he passed away. Now, as we go through his records to try to rectify outstanding debts, they have informed us that even if we pay the bill, they will never service our home again. This after the loss of a family member. Their compassion and integrity is in question and if a friend asked me my opinion, I would say "Don't trust them." They care about their money and not the lives of their customers. Shame on them. read more