I had the same experience with Jason Fine's agency as the other 1-star reviews (Ian J., Brian M.)…read more He never would follow up prior to renewal to verify the coverages and circumstances were the same. He refused to shop around even though my premiums doubled. He insured my home for twice the value, telling me the extra coverage was required since the cost to rebuild was more than the value (even though there was other coverage that was supposed to cover that need). He was unprofessional and condescending. Stacy (his wife) was also not helpful. I finally found another agent who put me with a top named insurance company and saved me approximately $3,600 a year on homeowners and auto insurance and I don't have to prepay upfront a year's premium to get a discount. I am now paying half what I was with Mr. Fine's Agency. Also, iIt is the same to pay monthly as it is to pay everything up front and my limits of liability were double with Mr. Fine and now my deductibles are much lower. I would recommend not using Mr. Fine's Agency since it is clear he doesn't act in the client's best interests and gives you a hard time with cancellations and getting refunds. I note his 5-star reviews are over 5 and 6 years ago.

Switched to another insurance company I guess we were not worth shit…read more Changed over to progressive in November of 2024, BECAUSE IT WAS CHEAPER, told Stacy to cancel our policy with Travelers. She didn't, because I didn't send her an email, but she was told on the phone! Now we are getting collection notices for a policy Stacy should have cancel, no email should have been required, she was told on the phone and said she would take care of it! We have text to comfirm. I guess that email bullshit gives them some extra money for their condo in Florida. After all the years we have been with Jason and Stacy, and came back to them after the Farmer's incident, that they would do this to us. BEST THING WE DID WAS TO GO TH PROGRESSIVE!

open on saturday took my request for additional services. never missed a beat. thank you logan.read more

Mr. Dunlap and his team have done good work in taking care of my vehicle insurance needs. I needed…read morecoverage sporadically for my Dodge van, which mostly sits idle. They gave me a good price and worked with me on covering my van only when it was needed. Thank you, Mr. Dunlap. You've surrounded yourself with a good team.

I've had insurance with State Farm for years but only recently had to file a property claim. Much…read moreof the process is automated and I've had difficulty accessing case information. I've called Kayleigh at the office for help a number of times. She even called once without prompting to see how everything was going. In each instance, she has been extremely helpful and timely with her assistance. I really appreciate the help she has provided. Insurance claims can be daunting but she has really helped me negotiate the process.

I have been defending State Farm for several years in regards to how they treat customers/clients…read morewhen it came to policy questions. Today, I too was a client who was treated badly by Lauren Nasi, a sales rep who quoted me a policy requirement that Arizona Dept of Insurance does not state mandatory. I am left to wonder how many clients has Lauren quoted an incorrect policy requirement simply because she works for Kevin's office and since he owned this office, he allowed her to be incorrect and caused people to overpay for insurance when in fact, it was not mandatory. I am only one person who has the insurance background to inform them they are wrong. Please fellow Arizonans' read your policies to be sure you are not overpaying for coverages you do not need. As an insurance professional, I do care!

One of my friends recommended Kenny as she has been a client of his for years. I was recommended to…read moreuse Kenny or his son but was told that they were not accepting any new clients. I had an appointment booked with Lydia. The building is in its own space and was easy to find. I walked in and was taken back to Lydias office. She was super friendly and got down to business. I was only in the office for about 20 minutes or so. The price for short form is $90 but if you pay with cash it's $85. I happened to have cash on me so that was nice to save the $5. I will definitely be back next year and already recommended this place to family. Thanks for a quick and painless tax experience!!

I worked with Karina G, she was professional and very efficient on getting my new auto loan policy…read moreand Home insurance. She made the process very easy and simple to understand. Strongly recommended her and Kenny Ong financial services.

So far so good. I don't live close to their office. I did everything on the phone and online. They…read morehelped me through the process Cheyenne was very helpful.

Because this is solely for Taylor and his team I will say if I could give him more than 5 stars I…read morewould. They are professional, efficient , kind, and on the ball. I've been dealing with State Farm for decades and I am Utterly impressed by this agent as a customer. Thank you so much!

Can't say enough about the service and professionalism that I continue to receive. Matthew Gehrman…read morethe is always prompt with his quotes. I will continue to work with him and refer him to all my family and friends. Thank you again Matt. Robert J.

Matt has the best customer service! He is amazing at getting business Insured. I got full coverage…read moreat a great price. Highly recommend. Specializes, in commercial beauty, tattoo, home coverage and of course auto.

I don't appreciate being lied to or manipulated by your staff or you as the agent. The question,…read morecan you provide a notary bond... a very simple question, however you chose to lie and say that you're only able to provide a bond to a client who has an auto policy. Please show me on printed State Farm documents about that policy, I'm sure the Department of Insurance would like to see that along with my complaint. Odds are Judd; you can't provide that fictional policy. Are you so hard up on obtaining new business that you have to resort to lying and manipulation? Over the past five years other State Farm agents in your area have provided such bonds to my friends and colleagues without forcing them for quotes or policies. Ethics much?

I left many voice mails asking for help lowering my insurance I can't afford keeps going up. . . no…read morecall back! Calls me a few weeks later to upsell me some shit & when I ask about getting help he goes around the questions. Weeks later get a letter my renters ins is getting pulled back and I owe 25 dollars but I never got a bill or a call telling me my insurance rate has gone down sooooo I'll be paying the same with less coverage. I think it's time to let go of State Farm, I only went with them because my dad has had them for the last 30 years and felt I wanted to follow tradition. Peace out soon State Farm.

Jerry Wood is BY FAR THE MOST UNPROFESSIONAL PERSON & BUSINESS I HAVE ever dealt with in my life. I…read morehave been with them for 7+ years and when I was rear ended in accident and he WAS ZERO help, all HE does is collect your money and give you USED CAR SALES / Snake oil salesmen responses. If you want an inferior product and awful customer service this is your guy. Their service is absolute hot garbage and it stinks. I am due a refund for being over charged and this lazy agent of my refuses to pay it out, tried to apply it as a pre-payment on another policy which was NOT APPROVED by me. When I asked him to fix it he flat out REFUSED me service and said go to another agent??? ABSOULTELY UNPROFESSIONAL. SO heed my warning, NO MATTER THE PRICE of PREMIUM it is NOT WORTH IT IF YOU get in accident. STATE FARM & JERRY WOOD ARE CRIMINALS stealing money and refusing to pay back refund due. I have filed complaints with both ARIZONA Dept of Insurance as well as the BBB.

Very friendly and professional office! Thank you Mona and Jerry for making me feel welcome. Steve…read moreSwinson (Auto Glass Excellence)