Natalie Swanson is a racist and prejudiced person. I am a brown man in the early 30s. I went to an…read moreopen house hosted by Natalie. When I walked in Natalie was talking to other visitors. Natalie stopped me from checking the house out and did not let me go upstairs. She made me wait for a few minutes while she completed her conversation with the others and then asked a dude (probably her assistant) to accompany me upstairs. The dude gave me creepy vibes and was keeping an eye on me all the time as he walked me around. It seemed like Natalie thought I might be there to steal as I walked into the open house myself. How racially motivated and prejudiced of her! Note that this was NOT an expensive multi million dollar home; this was a townhouse and had very few inexpensive items lying around. It was extremely rude and condescending of her to not let me walk around the townhouse by myself while I noticed that other visitors were able to walk around.

My experience with Natalie was excellent and exceeded my expectations. From the get-go she was a…read moreprompt and excellent communicator. She was the first agent to respond to my request to see a home, and got us in the very next day. We knew we could count on her to not only respond quickly, but to provide the right information we needed to be successful. She is very knowledgeable about homes, the home buying process, and the East Bay. When it came down to purchasing our home, we were up against 6 other offers and I can't think of another agent I would have wanted to partner with on this purchase. Thank you so much for all you did for us Natalie!

Steve was so great to work with! As first time homeowners, we were naturally nervous about the…read morewhole process but Steve really is with you every step of the way. He explained everything clearly and was always available to answer any questions we had, any time of the day. Once we found the house we loved, Steve really went above and beyond to get us everything we wanted and always kept our budget in mind. Overall, he made the whole process from start to finish easy for us and we would highly recommend working with Steve! We couldn't be happier in our new home!

Steve Bhalla was very attentive to my needs. He followed up with me and oft3n checked in to see how…read moremy home search was going. He is a very pleasant man. Kind and understanding. For your home buying needs please consider Steve Bhalla. That is my recommendation.

Dave, Kris and team are amazing! We recently bought our dream home and sold the home we have been…read morein for over 20 years. There were a lot of moving parts (pun intended) in making these two transactions happen seamlessly. I can not express strongly enough how valuable it was having Dave and Kris guide us through these transactions. There is no question that they exceeded our expectations and added value in terms of the price we received on the sale of our home and the advice throughout the process. If you need an experienced team to help you find or sell a home, look no further!

Where's the option to rate you guys 10 STARS?!!! I wanted to say thank you again to Dave Arneson,…read moreKris Arneson and team for helping me find my new fresh start home. From day one you guys exceeded my expectations. Rain or shine you guys were there to make sure I find the perfect home in the right neighborhood. Thanks to you guys I am now settled in into my new home. THANK YOU so much. You two made my experience not only pleasant, but FUN! You're both forever in my life.

Excellent! Stephany is fantastic. She was with me every step of the way in the purchase of my home,…read moreand I couldn't be happier with how everything turned out. She is responsive, personable, and very professional throughout the entire process. Stephany was always willing to talk things through and answer all of my questions. It is evident in working with her that she has a wealth of knowledge and experience with Pleasanton real estate transactions, and I appreciate how she advocates for her clients. Having Stephany as my realtor made things go very smoothly. Highly recommend!

Stephany and Deb recently helped us sell our father's house in the Bay area. Setting up escrow,…read moregetting all of the people and inspections done and paperwork in order, the communication was fantastic and hassle-free. Deb was especially helpful with the day-to-day details and keeping things moving along smoothly. The whole process took less time than we expected and was a lot less stressful. Definitely recommended!

My wife and I lived in our home in Danville for 23 years. During that time, we never did establish…read moreany sort of personal or business relationship with a real estate agent after the individual who originally sold us the house passed away. Approaching 2026, my wife and I made the decision to move out of state to be closer to our children and grandchildren. We realized we would have to sell our home, and assessing the scope of what was going to go into this, we realized we needed to select a quality individual or team who would handle all facets of this transaction. Over the years, we had been receiving flyers from a team at Compass called Frazzano Tse. We got a good feeling from the approach of their marketing pieces which prompted us to reach out to them to see if they would be willing to speak to us. While I knew prior to the meeting that they had a superior track record in the field and were very accomplished, during the meeting itself there was not a single mention of this. The entire conversation revolved around the needs of my wife and I, what we are trying to accomplish, our time frame, and what was important to us. While our original intent was to perhaps interview a couple of different agents, at the end of that meeting we made the decision that that was not necessary. We were confident that we found people who truly had our best interests at heart. Understanding that this was not our areas of expertise, we promised ourselves that we would do exactly what Alex and Joe asked of us. During the process, there were a number of suggestions that they made where our initial reaction was to push back because of our preconceived notions. Each time they explained to us the cause and effect of what they asked of us. Ultimately, we put quite a bit of time and money into making our house more attractive and desirable with the hope that it would sell quickly and for top dollar. Finally at the end of a process that started six months earlier, the house was ready to go on the market. To our amazement, the very first individual who viewed the property made an offer that was significantly over the price we were asking for all cash and asked for a quick close. This was a quality buyer who obviously felt strongly about owning our home. The escrow process also went very smoothly, and from start to finish, from the day our home was listed to close was less than 30 days. I base the success of any business transaction on the number of times one is negatively surprised during the process. We can honestly say there was not a single point in time when there was a timeline missed, or that what they said would happen didn't actually happen, and oftentimes turned out better than what they prepared us for. In closing, I do believe one of the best decisions we ever made was going on a simple hunch from a marketing piece that these two individuals were people we wanted representing us in the single largest financial transaction of our lives. We could not have been more pleased or recommend them any more highly. Thank you once again, Alex and Joe, for exceeding our expectations. Eric & Nancy Furstner

After months of looking for a home, Vicky McKeown (real estate agent on the Joe Frazzano Team)…read moreshowed us a home in Danville that was in complete disrepair and needed a lot of work. We were hesitant in purchasing a home that needed so much work, but Vicky told us that she specializes in fixing up homes and if we purchased this home, she would use her connections through her remodeling company Galeana's Creation to fix it at a discount. Specifically, she told us that she would charge us her cost for the item's needed for the remodel. Well, that did not happen. After confronting her about the discrepancies, she decided to stop showing up and left us with a home that is not finished. I guess after she made the commission on the sale of the home, it wasn't worth her time to follow through with her word. We contacted Joe Frazzano and he seemed genuinely nice and wanted to help initially. We told him that Vicky should make things right and if she did not, we would be forced to file a complaint with the California Department of Real Estate (DRE) and voice our personal experience on social media forums such as Yelp & Nextdoor. After not hearing from Vicky or Joe for that past 2 weeks, they have now hired an attorney to sue us if I file a complaint with the California Department of Real Estate or post our experience online. How does that make any sense? They are trying to stop us from filing a legitimate complaint with the state licensing board by intimidating us with an attorney! I will show the DRE investigator the letter their attorney sent us stating they will sue us if we contact the Department of Real Estate. They don't want us to tell the DRE what happened to us! I'm also going to contact Channel 7 On Your Side Michael Finney and let him know what a disaster this has been. According to the Consumer Review Fairness Act (Federal Trade Commission statute 15 U.S.C. § 45b), we are well within our rights to express our personal experience with Vicky and the Frazzano Team. We will not be bullied, and we will not be silenced.

Johanna helped me and my fiancé purchase our first home together in the East Bay during the…read morepandemic and in this market, it's no easy feat! We had an amazing experience working with Johanna, and already recommended her and Wil to friends and family members (some of which also already bought homes with their team's help!). As a first time home-buyer in this crazy market, you can imagine all the questions and concerns I had. Johanna answered them all kindly, timely, and professionally. She was patient in showing us different types of properties (single family, townhome, condo... old vs. new construction). Johanna took time to understand what we were looking for and offered advice on what would really make us happy. She took us to see properties that weren't listed yet, and I always felt like I was in good hands, getting honest, solid advice. She pointed out details that buyers might miss, was upfront about what offers should look like, and never made us feel pressured or rushed while looking at properties or weighing our options. If you're looking to purchase a home in the Dublin / San Ramon / Pleasanton area, I highly recommend Johanna and Wil. Aside from being extremely knowledgable realtors, they are kind and thoughtful people and a business I'm happy to show my support for. When we're eventually ready to sell this home and purchase one in the future, I will definitely be reaching out to WP Reality to help us do so.

A realtor that works on your best interest! We worked with them for over 6 months during our home…read moresearch. We started from not knowing about the neighborhood, not knowing what's good and bad in a home. But Johanna & Will educated us during the tours, the highlights and lowlights of each neighborhood and home - which overtime made us more knowledgeable in making the right choices. When you make such a huge investment, it is important to know what you are getting into. Our needs got refined over time and we found a home that suited our needs. But as Will says, we don't find the home; the home finds us :) They have a generous rebate program! On top of that, they were very supportive through out the process, did great negotiations, helped make some tough calls and more importantly responsive to all texts and calls. Their service after offer-acceptance got even better with great use of technology for status updates and conferencing to make sure all parties were on the same page, available to answer questions and provided access to the home. Overall a professional service with a friendly feel, highly recommended!

I got the opportunity to work with Tim McGuire and his team - especially his assistant, Karen…read moreCarmichael - when selling our home in Pleasanton in July 2020. We got a strong referral for Tim from our neighbor and she said no one knows Pleasanton better than Tim. And was she right !! From the moment Tim walked into our home for the first meeting, we knew we made the right choice. And from there, it only got better. He brought in professional stagers, gave very practical and cost-effective advice on changes we should make to really enhance the value of the house and brought in all the necessary contractors to get the work done quickly. The house looked absolutely spectacular when it was ready to get onto the market. And then two days before it was supposed to go onto the market, Tim provided the ultimate in platinum service - he told us one of his buyers came by to see the house and that they were ready to make an offer on the house !! They did, we immediately accepted and everything moved very smoothly from that point through close of escrow. Not one hitch !! Besides Tim exceptional knowledge of the intricacies of both the real estate and escrow businesses and his vast network of contacts in the real estate eco-system, he is also very timely, professional, courteous and works with a very level of integrity. He is also exceptional and prompt at follow-through and he patiently worked through all our questions and made us feel very comfortable with the whole process. Even to this day - months after we closed escrow - Tim responds very promptly to any questions we have and follows-up on any commits he makes. It is such a joy working with someone as thorough and committed as him. I am thrilled we listened to our neighbor and contacted Tim. It was the easiest and smoothest real estate transaction we have had to-date. I would wholeheartedly recommend Tim McGuire and his entire team for all your real estate needs. I am sure you will be just as thrilled with the experience as I was. Prakash

Tim is by far the best realtor we have ever worked with ! We…read more recently sold our house with Tim. While this can be a very stressful process, especially during a pandemic, we felt 100% confident from day one by partnering with Tim. We were out of state during the entire process. Tim took care all the fixes that were needed and did an excellent job of making sure we understood the process of selling, important deadlines. He also offered expert advice that helped us through the negotiations. In addition, he was extremely responsive  to every one of our questions, no matter how small. His professionalism, attention to detail, and his ability to close the deal quickly was Outstanding!!! His experience and expertise made the entire process very smooth for us. We recommend Tim whole-heartedly!

After getting to know Tony as a person through mutual interests it was a no brainer to work with…read moreTony on the sale of my home. Tony has a uniquely varied experience in Real Estate that lends itself to making him a valuable advocate that will work hard to help achieve your goals. He is both knowledgeable and realistic when it comes to preparatation and setting expectations. His estimates of what we would need to update, how to stage and even when to hit the market all proved extremely prescient and my house was sold quickly and at a good price for the market. I would not hesitate to hire Tony again should the situation ever present itself. Great realtor and even better person!

Tony is an amazing realtor to work with! When we met Tony, we knew he was dedicated to his clients…read more We purchased our first home with Tony and he was very helpful throughout the whole process! Tony accommodated us when we wanted to see the house and ensured the timing worked for us and our family to view the home on different occasions. Tony is detail oriented, provides honest feedbacks, and is extremely knowledgeable about the housing market. He was always available via phone or text when we had questions. He made the process of purchasing a new home go smoothly. Also, if you need home renovation, his team is awesome! We had our interior house painted, luxury vinyl flooring installed, and cabinets painted and everything was done within the promised time frame. His team is extremely detail oriented and everything was perfect! We HIGHLY recommend Tony to anyone looking for a trustworthy and professional realtor to help buy or sell a home. If you want someone who will be there for you every step of the way and provide insightful guidance, Tony is your guy! We appreciate him so much for his help! Thank you, Tony!