Dr. Newman has been my eye care physician for YEARS. He is simply wonderful with me everytime I see…read morehim and he is always able to give me a good laugh! I was a bit confused by the negative post written about him, as I have never ONCE been treated poorly by him. He is not only professional, but is able to connect on a more personal level and makes me feel very comfortable. I highly recommend him. His staff is also always friednly and very helpful!

I have been seeing Dr. Kemp for years now. He has found the right prescription for my contacts and…read moreglasses again and again. This past summer, I had a small issue going on with my left eye. I came in right away for him to take a look. I can tell you this- he has some of the best, most advanced equipment around. He was able to track pictures from behind my eye and it was such a relief when the last picture this past week came back normal again. I'm celebrating with a new pair of glasses and that was a pretty awesome process there as well. Tim helped me with my last pair and five years later, picked out a really cool set of frames for me again. There are so many great styles and colors to choose from and I got to try all of them on before making any decisions. I can't wait to pick them up next week. Tim is a great guy and will help you find the look you are going for. The receptionists are great and totally personable. They helped me figure out all of my insurance questions. Overall another great visit to Kemp Eye Care. Big thanks to Dr. Kemp and staff.

Of the many optometry offices I've visited over my lifetime, this is without doubt the best. Great…read morestaff, friendly atmosphere, and most of all the patient, kind, knowledgeable Neil Kemp.

Great doctor but the eye glasses are a bit over priced the staff was great but the price made me…read morewalk away

I will never go here again. I waited nearly 4 months to see the female eye doctor (Aucello). When I…read morearrived the receptionist was very pushy and said she is backed up and asked me if I wanted to see the new eye doctor they just hired. It was the kind of request where if I said no I would look like jerk so I said sure. I wish I just waited and not cared because I heard the female eye doctor is the best. This man was not personable at all. I had multiple questions and he treated me like an incompetent woman. I knew after my visit with him I would never go to him again. The woman helping me with my glasses was nice but their selection was horrible and expensive. The worst was when I picked up my glasses! They didn't even provide any eye glass cleaner because they ran out... you seriously have none at an EYE doctor?? Now with billing. I went in November and just now in April am getting a bill. My insurance covers an annual eye exam 100% so I'm unsure why they are charging me nearly $200. I called to inquire and the male receptionist said he had no clue what was going on and he was going to talk to billing and get back to me that day when he returns from break. I heard nothing for 3 days. I just called back today and the female receptionist said there was no note on my file about my previous inquiry. She verified my insurance info and it matched so I have no clue why they are still billing me when my insurance covers 100%. She said they will contact me once they talked to billing. So I'm assuming I will not hear back and I'll still have an outstanding bill from this horrible place. Once my billing situation gets straightened out I will NEVER go here again. Sorry Aucello- maybe if I actually got to visit with you I would have a different opinion but this billing situation just takes me over the edge. Do not come here!!!

I've been going to him for a treatable but unpredictable chronic issue for several years and I have…read morehigh praise for the quality of care Dr. Fitzpatrick and his assistants have given me. His clerical staff run the office like a well-oiled machine. Every time I've had a vision change, they've always gotten me in right away and I've never been made to feel as though I'm "crying wolf." I give Dr. Fitzpatrick high marks for his skill, efficiency and genuine concern for his patients.

Switched opticians to this place im so glad I did. I love the dr but michelle who was in the…read moreoptical selection was the sweetest person.she helped me find my perfect frames.didn't rush me in helping me choose the best pair.i highly recommend this place and michelle

Was skeptical of the place at first to be honest, but it was a convenient place for me. I work in…read moreHartford and there latest appt is at 4pm which I was a little disappointed by. They called me the day of at 2:30 to see if I could come early so the doc could leave earlier...I thought that was a little unprofessional but ehh. Perhaps I would too if I had a job that allowed something like that. Upon my arrival (at 4 as I couldn't make it earlier), they saw me immediately and even charged me a lower fee as I've had contacts before despite being a first time patient here. That was nice. Doc also gave me an extra "trial" pair of lenses. Always appreciated cause contacts are expensive and my insurance doesn't cover much. Overall, I plan to come back next year for my annual exam/prescription. I don't wear glasses so I can't speak to that. Staff were all friendly and down to earth.

Professionalism as well as Covid 19 adherence was magnificent…read more REVIEW DESCRIPTION My husband and I have been patients of Dr. Bonnanzio's for years. She continues to display the utmost professionalism, expertise, honesty, and if needed empathy. We always leave our visit knowing she has the best interest in the well being our vision. Additionally, the staff is and always has been fantastic. "Moddi" continues to be an expert in helping us pick out just the right glasses for our face frame... We were extremely apprehensive to attend our visit during Covid 19, as I am an OSHA Safety Trainer as well as an Educator in Infection Control Practices, I unconsciously watch to see if everyone is following guidelines. Needless to say, this office practice was spot on and received a 100. The door was locked and only patients who had an appointment were allowed to enter. The entire office was immaculate, seats and touch areas were immediately washed after use. Masks all worn properly, hands washed, touch surfaces such as countertops were washed, glasses that were tried on were sanitized, equipment washed in front of us prior to use. Thank you to Dr. Bonnanzio and her entire staff.

My doctor was very nice. I had Dr. Tichy and his eye exam was painless. He took the time to explain…read moreeverything he was doing and why certain tests are done. What I didn't like about this office was how much they push sales. When I was getting fitted for glasses I just wanted to get what the insurance would completely pay for-which was one pair of frames on the rack. I didn't want any of the extra add-ons or insurance and even after saying no it was continuously repeated to me. I get that it's their job to sell but if I say I don't want it, I don't want it. I also had retinal imaging done while I was there and I was informed that it wasn't covered by the insurance, it was a $30 charge. I had it done and as I was sitting with the optician my break down of benefits that she had in front of her very clearly stated that retinal imaging was covered under my plan. They still charged me and said that they will bill my insurance for the procedure but it wasn't a covered service. I later spoke to my insurance and they did confirm that the break down of benefits was correct and that I shouldn't have been charged for the imaging. A few days after the appointment I called my insurance to make sure that the retinal imaging was billed, and the office left it off the claim. The office in turn lied when they said they would still bill my insurance. The office staff also gave me a problem when I asked for my pupillary distance and my frame measurements. I understand that they want the patients to order frames through their office, but in the event that I need to replace my glasses, I will not pay the hundreds of dollars when there are much more affordable ones online and a much wide seThe patient has every right to obtain their own information and the office can't withhold it for their own benefit.

I LOVE Dr. Seidel! My family and I have been going to him for over a decade! I have moved a few…read moretimes and STILL travel to Windsor Locks for him. Amazing family business and the experience is always pleasant!

STAY AWAY! The receptionist was pleasant and Seidel was pleasant enough in the beginning... But if…read moreyou have a vision problem or express a concern that he disagrees with or can't handle, he becomes a total jerk quickly! After completing his service, I continued to have problems and he became rude, obnoxious and a complete a$$. If he didn't have the skills to help me, I would have appreciated a polite referral to a competent optometrist. You've been warned.

Highly recommend Swan Vision - the staff and doctor were exceptionally friendly and helpful.read more

Top notch. High quality. Phenomenal attention to detail and overall sense of care for patients…read more I have and will always refer others to either Dr. Swan (Kathryn or Edmund). Both doctors have exceptional knowledge, expertise, and level of care.