I've been taking my cars there for at least 10 years and they always do a great job. Better prices…read morethan the dealerships and I feel like I can trust their work.

Mountain Service Imports was there when we needed. Imagine living 9 hours away when oil is blowing…read moreout of your daughters Mini Cooper engine? After a web search, call to Elias at Mountain Service Imports, and fingers crossed, AAA tows the car. Elias knew exactly what the problem was and took care of it at a very reasonable price, which I later confirmed against prices at home. He literally went the extra mile of service. The car had a fender bender from the snowfall. He offered to drive the car to a body shop nearby. Rest assured if you need your car repaired, call Elias at Mountain Service Imports.

Easy to get my requested appointment. Had two issues I knew about and others I suspected…read more Suspicions confirmed; price for parts and labor quoted and approved, work performed and I'm back on the road. New tires and brakes and a couple of other things. Price as quoted and reasonable.

No one turns a wrench on my cars than Skip. Finding an honest mechanic (won't up-sale) whose advise…read moreis vehicle specific (what needs to be done on my wife's 2018 Toyota Highlander vs my 2000 ranger... what should be done to a car my teen drives vs one I drive and can monitor) AND a mechanic whose pricing is fair is almost impossible. Skip and his crew are honest, good at their work, and reasonably priced. I know people who drive their cars up the mountain for him to work on them. Can't recommend Maples enough! Update - my daughter went to a big chain in Hixson and was told her 2003 Highlander needed $3000 of work. I had her bring it to Maples. He prioritized the list of suggested repairs, offered a few situations where you could repair working parts rather than full replacements, and got her out the door in a reliable car for under $700.

I own a old 1989 Chevy 1500 4.3 4x4 Stick Shift. These guys have been there helping me to keep Old…read moreBlue on the road without breaking me or the bank. Thank you so much for all your patience with my hundreds of questions!

Let me preface this by saying I KNOW how frustrating it is to try and find a trustworthy mechanic…read more I will be coming home to Chattanooga (from Memphis) for all major car repairs, just because my experience here was so great. My experience here was AWESOME! Jesse was a very honest, reliable mechanic, and now my vehicle is driving significantly better than before. He was transparent about all of the repairs that were needed. He was awesome about staying within my budget and had my car ready very quickly. I couldn't be happier with the service. Now my mom and all of her friends will be taking their cars to him for repairs. Overall a GREAT experience. Highly recommended!

Always accommodating with appointments..great service and I trust the staff !…read moreI will continue as a customer for long time.

If anything should happen to my car in the next 3 months whether it is wear and tear or otherwise,…read moreI will be contacting a lawyer and I will serve you with papers. I brought my car in on a Wednesday morning for routine maintenance--an oil change, coolant flush, tire rotation, alignment, and a tune-up. I was quoted around $650, which seemed fair. An hour later, the shop called to say my valve cover was leaking and the total would now be about $930, which I approved. They ordered what turned out to be the wrong part, and by Thursday they still hadn't touched my car or updated me. When I called, they told me the correct part was on extreme backorder and that the cost would now be around $1,040 because they had already taken my car apart. After speaking with the manager, Steve, he agreed I wouldn't be charged labor for the valve cover or gasket since the mistake was theirs. I only paid for the $30 gasket and reminded them of the remaining services I still needed, many of which they had not done despite having my car for over 24 hours. The next day, they told me my alignment couldn't be completed due to loose tie rod ends, and later said my car was finally ready. When I arrived, I paid for the completed services, but upon checking my receipt, I noticed they had charged me around $55 for the valve cover gasket instead of the $30 both the tech, TJ, and the manager had stated. After confronting them, the manager refunded the difference. The entire experience left me distrustful and frustrated, and I will not be returning to that shop.

Although a tire leak brought me in to this location it was the thoughtful and fast customer service…read morethat brought be back. These workers couldn't have been more caring and thoughtful and I cannot thank them enough for their generosity and help. J Faircloth

We received excellent service by Charles and Bradley at this Jiffy Lube. We drove to Chattanooga…read morefrom out of town and our car was experiencing a loud noise. Jiffy Lube was recommended to us by an employee at the hotel we were staying in. My daughter called ahead and spoke to Charles who was very friendly and indicated that he would be happy to look at our vehicle and give us an assessment of his findings. Both Charles and Bradley looked at our car and took a picture of the damaged area of the exhaust system. Although they couldn't fix the issue there, they assured us that our vehicle was safe to drive back home to get it repaired and they didn't charge us for their services. I highly recommend this Jiffy Lube!

They were recommended by my friend, who is also a close friend of the owners. Parking in front of…read moretheir store is very limited and unless you already knew it, they had parking around back but not clear. Service was completed as requested in the time agreed to. I trusted the cost quoted to replace CV joints without research because recommended by a friend and the estimated cost seemed very reasonable. I was called with a cost of repair before they did the work and it was done on time and as quoted. The only frustrating thing was I wanted the car repaired and picked up by a friend since I was going to be out of town on business. I had a check made out to pay for the repairs but when I called I was told they would not accept a check. I reminded her I had stopped by a few days before to set up an appointment and at that time I explained I would be out of town on business and would they accept a check. I reminded her we were both were close friends with dealer who recommended them, she verbally agreed. I even suggested she contact him since I have done business with him over 20 years. She said that was not necessary. However, when I called to get the price and mentioned my friend would bring a check, drop off my truck and pick up my car. She told me she would not take a check. I reminded her based on my earlier visit the week, she agreed to accept a check since I would be out of town. It was no use, she said she never said that. I reminded her of our discussion but she did not remember. Why would I make that up since I came in to discuss my being out of town when making the appointment. I tried to convince her of out discussion but no use so I gave up. I ended up paying a 3% credit card surcharge. Because of this, I decided not to drop of my 2016 RAM because of this issue, I took my business to another auto shop.

Mike is my go to guy for all my car repair needs. Honest and affordable, great mechanic. 100%…read morerecommend for excellent service and value.

Professional and timely repairs for my Mercedes Benz. Appreciate the updates and being able to…read moreschedule my pickup time by using the lockbox after hours.

S&S personnel were very professional and performed my service promptly while I waited. I highly…read morerecommend S&S.

I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust…read moreme you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes.

Went to maxi in red bank over the thanksgiving week while out of town and needed a new water pump…read more Upon initial contact the gentleman was nice and worked me in since I was close to the shop. When I arrived the gentleman at the front desk was bothered by the fact that I was dropping it off and once I told him I had already spoke to someone that was going to get the car in and do the repairs, he reluctantly took my keys. My wife calls to check the status 4 hours after drop off just trying to come up with a game plan as we were over 500 miles away with no other transportation. The gentleman the. Told her it would be close to closing or a little after, so I got there at closing and buddy that mechanic didn't even let me finish speaking before he started being a complete jerk. The family that took me to drop me off, went in with me and left just as floored as I was at the way they began speaking and treating us. The morning after picking the car up at 10pm the night before, I checked the pieces under the hood to find everything they touched had been broken that was brand new when I dropped it off. Was finally able to speak to someone after providing proof from a local to me repair shop that even stated the issues were a result of the damage. The establishment refunded me for the labor cost that we paid to have them screw our car up and then had the nerve to blame everything on the mileage of the vehicle and my rudeness was the cause for the issues we are having. I requested they pay for the damages they caused to my vehicle and they have ignored me since then! I would not recommend this business to my worst enemy. They are a joke and will come up with every excuse to not be held responsible for their crappy work. I have pictures of everything and if I could post them here, I would! Beware and ask around before using them because I have already heard of two local people that I know of in the last little bit that have gotten their vehicle back messed up and they refuse to fix the issues they know they have done wrong. This place is a joke that preys upon honest people that need car repairs! Don't use them!! I understand everyone has things going on that can complicate their day or make for a long day but that is life and no excuse for poor service and work with no quality at all.