I've purchased several sets of tires from them over the years, aways with great service. Picked up…read moreyet another nail from a neighborhood roofing job yesterday. The guys at the Hixson store worked me in today on a busy Friday afternoon, extremely polite and friendly. Quickly did the repair, and they also rotated and balanced my tires as it was due as well. Per their excellent warranty, was no charge. Highly recommended!

The staff are fantastic at this location. They keep you informed on the status of your vehicle the…read moreentire time.

Traveling and needed a tire checked, these guys were super helpful and kind!!! Great service!read more

Adams was recommended by several friends on Signal. My 2017 Passat was set for a 40k service. When…read moreI dropped of the car I asked for a ride back to work (see their web sight) 1/2 mile away and the owner refused "we don't do that". I asked if a tire rotation will be included (this 40k service cost $575.00)? "yes", not done. Grease on the Glove Box from changing the Cabin Air Filter. Not impressed so back to Total Car Care for me and my 3 VW's

$138.00 for an oil change after a $20.00 "discount" applied. Next time I'll do it myself or find…read moresomewhere that doesn't price gouge.

Great service Very honest and helpful…read more Highly recommended Very fast and reliable Place was very clean

Horrible customer service, incompetent employees, and not a single good thing I can say about this…read moredepartment. Beware, especially in regards to getting tire repairs, because not once have I ever had a plug come out while driving down the road until now. My father has been a mechanic for the military since he was a teen and has never had one of his plugs come out. I was having issues with the tire losing air after the plug, had it inspected by a Walmart auto center, they denied any issue with the plug, but here I sit 6 months pregnant, putting the donut on in this heat on the side of the road and then to be told I have to pay for their negligence. I will never return to another Walmart auto center for the safety of my children and unborn child. Shame on them for telling me that it happens and for the down right rude woman whom is suppose to be a manager trying to tell me lies like I'm ignorant. Claimed the bubbles inside the tire were from the suspension?! Laughable and a prime example as to why to avoid this place!

My experience at this store was beyond ludicrous. I came in asking about a tire that had been…read moreordered a few days prior after receiving an email stating that it was delayed. I went there to check whether the tire had been delivered, and it had been delivered two days prior. The employees at the service desk admitted that no one checked the item into their system until I had arrived. I was already frustrated because this tire was supposed to be installed that morning as well, but the service was canceled because they claimed it had not arrived yet. After several minutes of these employees shuffling to do their job as they should have two days prior, they don't notify me that it had been checked in and was available for pickup now. Instead of calling my name or coming to the register/station that I was at, one of these older or more mature employees decided to bang on the table with his hand as if customers were animals you need to snap/clap at. This was the customer service I received AFTER trying to call the service center regarding this issue for three or four days with absolutely no one picking it up. As soon as I stepped inside, there were six employees huddled together as if there was a mandatory meeting going on. They were simply standing there and doing nothing until I came in, and they were most likely doing the same thing for the few days I attempted to call them. I encourage any customers considering using their services to rethink that decision.

I'm disappointed with Tire Discounters. We've been customers for two cars, both AWD and that means…read morealways 4 at a time purchases, in addition to some mechanical work. Needless to say we have spent a good bit over a few years. Yesterday I went in for four new tires for my Honda Ridgeline. Dropped it off and left it for good portion of the day. Bought 4 tires and had oil change and alignment that came free with purchase promotion. On way home I got a low tire reading on tps, stopped and first one I checked had 24 psi not factory 32 psi. I called the store, they apologized. I have portable inflator so pulled over and Put air in and came home. Today the tps still on, I checked the remaining 3 they also had only24 psi. So all 4 new tires put on with only 24psi. While I realize mistakes can happen...all 4 tires under inflated? Not good. I now question what services were done and if done correctly. Calling tomorrow to let the guy I dealt with know.

I took my car in on a Saturday morning to check out a suspicious popping sound in my tire well…read more They called me once and quoted me at$1,300 then called back to add on more services quoted at $2,100 which I was grateful for the communication. About an hour before close, they called to inform me they lost the screw that holds a piece on. They were trying to find a new one but being that it was so late on a Saturday they didn't know if they could find a new piece and their shop is closed on Sundays. Slightly inconvenient, but I didn't need my car until monday anyways. Then they called me about fifteen minutes later saying they randomly found the screw and the car was ready. *suspish* This was right before they closed, so I feel that they did not drive the car at all to make sure everything was running smoothly despite replacing some pretty essential parts. I picked the car up and drove it home, one mile down the road and all right turns. The next time I drove my car, it would make a hissing sound when the wheel is turned to the left and the power steering now goes out and locks up during left hand turns. All of these issues are coming from the same initial front left tire well I had them check out. My car is now not safe to drive. I reached out to them and after they took a look, they basically said it's not their issue. My problem here is that my car was more functional before I took it to them. I have never had this issue with my vehicle prior to their handy work. After leaving their shop, my car is now unsafe. I'm now $1300 out and my car is even further from functioning properly. I would have much rather had an annoying popping sound in my car rather than not being able to make left hand turns. The company was given a chance to make things right but instead wanted to charge $900 more dollars. After talking to several people who work on cars as a hobby, everyone has said it sounds as if they punctured a line in the power steering system due to the fact that the hissing sound and power steering issues occur in the same tire well which received work, but they aren't owning up to their mistake. Bottom line: if you are looking for quality service auto work and want your loved ones to drive away in a safe vehicle, go elsewhere.

I would not leave a bad rating because i know it hurts the brand, but I cannot neglect the feeling…read moreI got when I was there. They are always quick to take your name, number, address when I only called for a simple enquiry for full inspection. When i got there the clerk lady seemed busy so I sat down for 10 minutes. Another customer walks in and she's not so busy anymore. Whatever the reason or policy is, I wasn't greeted or even acknowledged. I left after that horrible feeling and she started writing details of the person that came after me. NEVER EVER go to the one at Hixon!

Horrible experience at this store! Over charged for a simple job, service lady had a terrible…read moresnarky attitude and very rude. Dark hair with scary tattoos. Was told one price then billed for an additional $100. Stay away from this store, I only went there due to my regular great store downtown couldn't get me in that day. NEVER again!

Charged $330.90 for a simple 'heater hose replacement' I was stranded without a choice, use to be a…read moregood shop, not anymore! I called the second they opened, said bays are clear get you right in, car ready at 11.30 that is not my biggest issue, the bill is, and telling me how long and difficult finding a leaking heater hose when steam was spewing out and water pouring from the hose that I pointed at??? Despite an upfront, exact diagnosis of a visible fluid leak, the facility conducted billing practices that violate standard market rates: 1. Duplicated Labor Charges: The invoice shows a clear double-charge for a single repair. I was billed $87.50 for "Labor - Cooling System" and an additional $105.00 for "Labor - Heating & Cooling." Billing separate labor lines totaling $192.50 to replace a single, standard heater hose is a flagrant duplication of labor hours. 2.Exorbitant Parts Markup: The facility billed $72.99 for a standard molded rubber heater hose. The local retail price for this exact component down the street at O'Reilly Auto Parts is $35.00. Knowing corporate commercial wholesale pricing dictates a shop cost of under $20.00, a markup to $72.99 represents predatory price-gouging targeting a stranded customer who had no safe option to drive elsewhere. 3. Deceptive Staff Explanations: When I questioned the final $330.90 total, the service manager verbally claimed it took an excessive amount of time to "figure out which hose it was due to the complexity of the engine bay." This explanation is fraudulent. A pressurized cooling system leak requires zero extensive diagnostic time to locate visually. Furthermore, local competitors within the immediate Hixson area (including JAK-D Automotive on Hixson Pike) quote the exact same heater hose replacement, parts, coolant, and labor at $170.00 total 4.Plaza Tire Service used my emergency breakdown to pad their labor logs and double the price of basic retail materials, inflating a standard $170.00 job to $330.90.

Dishonest. Received an estimate for tires and went to pick up my car and it was $400 more than the…read moreestimate. Be very careful with this group. They will always try to upsell and you always find surprise charges.

I needed a lot of work done on my car..left rear auto control arm, suspension services @ $336.03…read more One wheel @ $474.56, 4 tires @ $795.96, tire installation package with TPMS @$140.00. Scrap tire dispo -$23.00, spare tire replaced-$148.23. Left lower control arm with ball joint, parts and labor-$520.82. Wheel alignment-$89.99. Miscellaneous shop supplie-$30.00. The total came to $2,80214. It was an insurance claim through Geico. The woman who wrote my estimate, sent me to her friend who managed this particularGoodyear. Because I was unable to get my car when promised, I lost my job. The people at Goodyear seemmed to care less. They were difficult to deal with,and acted as if, because it was an insurance claim they didn't have togo the extra mile to do anything. I was very disappointed in both Goodyear and Geico.

If you want to pay a fortune for a car battery come here. Also they know nothing about German…read morevehicles requirement to reset battery on cars computer.