Called and talked to Jerry in the repair shop. He told me to send him a picture of the lock system…read moreI needed replaced. Never heard a word from the guy again. Poor costumer service. Poor.

Our camper was bought from camping world. First time using it and full of issues. In the middle of…read moreour vacation stopped in here and quick service and new mother board for my water heater! They saved my vacation. Thank you!!

awesome place great service as advertised showed up on time and answered questions with out…read morehassles. price is below average than on line camper rental brokers! rented the last four years and continued

Extremely unorganized company. Two years in a row with several issues. This year, missing air…read moremattresses for beds, linens, dishes were covered in food, oven was broken. The worst part, was the door was broken upon arrival. Our toddler FELL out of the door three times from the top step all the way down three tall steps to the ground of a fifth wheel camper. Unacceptable! We let them know immediately and they could fix it for 3 days into our stay! Then, it broke 5 hours later... and no latch for the remainder of trip. They were rude. They were liars. We will never rent from them again! Keep in mind; renters beware! They won't refund you a dime even though it's all their fault.

Had an excellent experience with this RV rental company…read more I overestimated the delivery distance - they contacted me to correct it, reducing our costs. A lot of companies would have just pocketed that money. The delivery was on time and accommodated a last minute site change (a different site within the campground). The camper was clean and well equipped, and we were given a friendly tour which was helpful because we have zero RV experience. I would use them again.

Great RV rental! If you are going camping in west Michigan or silver lake give them a call. Brand…read morenew camper trailers with free delivery to a number of campsites.

I recently stayed at this campground and unfortunately had a very disappointing experience -- not…read moreonly with the conditions of the site, but with the rude and condescending response I received when I reached out about a legitimate health concern. During our trip up north, this was the only place where my asthma was triggered. We spent four days in other areas affected by the Canadian wildfires without any issues whatsoever. The morning after arriving here, my asthma became severely aggravated, and we were forced to leave early. The stagnant pond next to our campsite was covered in scum, clearly releasing mold and spores into the air. This was the only environmental change during our trip, and the only place where my breathing became compromised -- making it obvious that the pond conditions, not wildfire smoke, caused the reaction. When I emailed to cancel the remainder of our reservation and requested a refund, I would have fully understood if the campground simply reiterated their no‑refund policy. However, the response I received was unnecessarily dismissive and patronizing. I was told, in a condescending tone, that "algae is not associated with asthma," followed by an incorrect assumption that wildfire smoke was the cause -- despite the fact that we had been in wildfire‑affected areas for days with zero symptoms. A polite explanation of policy would have been acceptable. The attitude was not. The man taking reservations was rude from the first phone conversation and I was reluctant to make a reservation, but was unable to find a campsite in the area that had a GUARANTEED SITE, not first come first serve. Customer service matters, especially when guests are dealing with health issues. Instead of listening, acknowledging the concern, or even responding neutrally, the staff chose to be dismissive and incorrect about the situation. That alone ensures we will not be returning. This is the EMAIL- so no speculation on my interpretation of the response from the resort. Please cancel our reservation for today, Saturday July 18th. The pond scum severely bothered my asthma, and we were forced to leave early this morning. Please add payment charge back to my credit card. Thanks Wendi ----------------/------------------//----------- Good morning, Thank you for reaching out. Per our policy, we are unable to issue refunds for guests who choose to end their reservation early. Additionally, algae is not associated with asthma or other respiratory conditions. I sincerely apologize that the smoke from the Canadian wildfires affected your visit and caused you to shorten your stay. We appreciate your understanding and hope to have the opportunity to welcome you back under better conditions in the future. Kind regards, Alycia On Sat, Jul 18, 2026 at 7:17AM Wendi

Watch out if you make a reservation then have to cancel. I made reservations for 2 weeks in July -…read moreit is now April. - the deposit was $261 and after cancelling my refund was $63. Hefty price if your plans change. I am not sure how they justify this. I guess just pure greed.

Just Trucks / Cherry Capital RV We needed a part for our RV…read moreand the part had to to be shipped overnight. This place has us hooked up to stay here in our RV till it's ready to roll. SUPER nice people and excellent service. That should be tomorrow some time. So if you're up by Traverse City and need service, this where you should come. Grawn/Interlochen/Traverse City area Michigan

Rude and unprofessional staff. Unresponsive and unreliable service. Treat long time loyal customers…read morelike trash. Would never recommend.