This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

While moving from Centennial to Co Springs we had rented a U-Haul and thought, psh.. we got this!…read more(just the 2 of us...). Then we came to our senses and realized it was going to take us forever and we are definitely not spring chickens! So we started calling around for quotes on moving our 2 bedroom condo to a home in the springs. We spoke to Sherry who provided all the hourly costs for 2 guys and for 3 guys on a Saturday with a $30 charge for gas since it was an out of town move. Not too bad. We weren't sure exactly how long it might take but we anticipated the move would be about $1500. On moving day the truck (giant truck) pulled up and 3 happy guys greeted me. Mike, Justin, and Pena. They took a look around and got right to work. They had us out of the old house in about 2 hours and handled everything with extreme care! As they were finishing securing everything in the truck we left ahead of them to head to the new house. Thinking they would take much longer than us we started unloading our cars and they pulled up behind us immediately! Moving in was much simpler since we just wanted all the boxes in the garage and all of the furniture in the living room. They cleaned up their truck, settled the final bill, and went on their way. Ended up being about $1400 and worth every penny to be all moved in with out the aches and pains and days it would have taken us!

They got off to a rough start but they completed the move with no lost items and no damage.read more

This is the second time I've used Legacy Moving and I couldn't be happier! They seriously take the…read morestress out of moving. I moved from the 1st floor to the third floor of an apartment building (with elevator). The whole thing took about 2.5 hrs. Alex helped organize the move and was a pleasure to work with. Customer service is definitely a top priority for Legacy Moving. David C was my crew lead and he was awesome. Super friendly, professional, and knowledgeable. Will S was also great; he worked with speed and efficiency. I even caught Will jogging up and down the hallway a few times! Great quote, fast job, and overall great experience! I would highly recommend their services to others.

These guys were great on all accounts. We combined a condo and a third floor apartment (both with…read moreWAY too much stuff!) in Denver into a home in the mountains, and everything was complete as contracted. They packed everything beautifully! They could give a clinic on wrapping furniture. No damage to any item. Every member of the staff was hard-working and earned their tips for extra care - even up over 8000 ft. Highest recommendation for the whole crew!

I cannot say enough good things about The Other Side Movers. I had never hired movers before and…read moredidn't know what to expect- in addition to this being an incredible program, the team that I worked with was communicative, efficient and gentle with my items. I moved within Denver, and they met at my first location, moved the boxes to the truck quickly- I mean SPRINTING when they weren't carrying my items. They got to the new location and the team split in such a way that two guys were running up to unload items as one guy in the truck was putting items on carts/ handing them down so items were always moving and there was no moment that they weren't keeping everything flowing. In addition to all of these, the cost was within my budget and I cannot say enough how great this team was. Nate, Anthony and Tyler, you guys are AWESOME and (though I hope I don't move any time soon) you can bet that I'll be using The Other Side Moving again for my next move! (My friends are probably annoyed because I won't stop telling everyone I know about this company and that they need to use them for every move they can...)

I cannot say enough good things about this organization. Truly the most professional movers we've…read moreever had. And we've moved a lot! We just used this organization for the 2nd time, moving across the city. They handled all of our furniture and boxes with care and were fast! Like I mean, running back and forth from the truck inside. Apart from the great work, the mission of this organization is so amazing. The leader of our move spent some time telling us about how TOS has changed his life. He's 21, so articulate, truly turning his life around, he's going to go so far. I'm so impressed with the program and am so happy to support them. Keep up the amazing work!!

Two very hard-working young men arrived on time, we're very courteous, strong and professional.read more

Had a great experience with Avalanche Packing. They were upfront about the pricing, checked in to…read moreconfirm details, and completed the move of our requested items with quick efficiency. Highly recommend them if you are looking for packing/moving services in Colorado Springs!

The two movers were amazing - Jose and Axel. They were quick and competent.The company tried to…read moreovercharge, but they adjusted it back after I talked with them.

I would have loved to give a better review but we paid more than twice as what we expected. We…read morecalled and got a quote over the phone. All the details of our move were explained to the woman who took our reservation. Two days prior to our move, a gentleman called to confirm and told us that he did not have " good notes" and we were then informed we would need another mover and more time as well as a 15% gas fee we weren't aware of, which increased our price. We weren't happy but at that point it was too late to try to find another company. We were able to negotiate dropping the gas fee as we were not told that originally. When it came time to pay, there were additional fees (ie supplies like tape and blankets) that were on the bill. Again, this was not disclosed when making the reservation though we asked. Now, we do have positive things to say. Our movers, Gideon and Fred, were AMAZING!! They asked questions, were careful, worked hard, and had great customer service. Honestly, those two were the highlight of our move. They did so much work for us and we can't thank them enough. We would hire those two to help me move any day!! My advice to anyone who is moving, ask lots of questions and ask for a quote in writing.

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

I have been renting here for a couple years, and it used to be amazing! So amazing that I've told…read moreover a dozen of my colleagues in the trades about it and they started renting there. Unfortunately there is a new woman running the place and she is terrible. The quality of the grounds has been declining since she took over. Large garbage items sit outside of units for days or weeks. The alleys don't get plowed every time it snows , and they stopped putting down salt (both things they did when the other gentleman managed the place), so it gets icy . I have to put my own salt down in front of my unit so I don't slip on ice when I'm trying to get heavy tools and materials before work. The biggest issue is security. One of the gates has been broken and left wide open at all times, for anyone walking down the street to see and come in at any hour. When I asked about this I got rude emails back. When I asked to speak to someone higher up than her, she refused to give me anyone's info.... Who do you talk to about a problem when the problem is the manager? When I mentioned to her that the quality of the facility was declining, she got petty and went back though records to "call me out" on things she perceives as issues. I was told there is a service call in, but the gate is left swung wide open at night, and has been for days, how long does it really take to get a locksmith out???? They make no effort to secure the facility when they are closed. As soon as I have time in my schedule I will be moving to a more secure facility, with friendlier staff. If this is how much this place has declined in just a few months, I don't want to sit around and see how bad it will really get. The owners should really think about finding someone better to manage this facility, especially at the prices they charge.

This place is fantastic so far!! We rented one of the retail locations up front and a storage unit…read moreand they are super clean and well maintained. The grounds are covered with cameras everywhere so we feel our possessions are secured and looked after. Easy access to the highway and shops just up the street for lunch. We're very happy with our choice.