As a local business and long-term tenant of more than three years, we are disappointed to be…read moreleaving this review. Throughout our tenancy, Colorado Radon Mitigation has maintained a storage unit at this facility and paid more than $300 per month for the privilege of doing business here. Unfortunately, we have experienced repeated confrontations involving the facility manager's husband, who is not employed by Storage King. These incidents have occurred while our staff were accessing our unit and utilizing on-site dumpsters that we have written authorization from management to use. Rather than addressing our concerns when they were raised, management elected to threaten termination of our lease. We retain email documentation supporting our authorization and communications regarding these issues. Equally concerning has been the inability to obtain meaningful assistance from Storage King's corporate customer service channels. Attempts to escalate the matter have largely been met with automated systems and a lack of follow-up. We believe businesses and individuals paying premium storage rates deserve a professional environment, consistent management, and responsive customer service. Unfortunately, our experience has fallen well short of those expectations. We hope Storage King corporate leadership takes these concerns seriously and works to improve the customer experience at this location.

After 3 months they jacked the rental rate up over 50%. Feels like a bait and switchread more

The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

I'm not a true "customer", as I was just meeting someone to buy their vehicle that they kept stored…read morehere. The people at the front desk were super helpful and kind, even offering to take us to a store or restaurant while we waited for the dude to show up. They went above and beyond for a non-customer, so customers are probably well taken care of too!!

Everything is right about this place. Till you get stuck because the gate won't open.... 7 cars…read morein que to get out...... It's okay waited 30 mins and they fix it not to bad.

Cliff and Karen are doing a great job with this particular location!! They are always willing to…read morehelp you with anything and are so nice and talkative. If you are looking for a great storage facility, this is the one I recommend!!

I had over $50,000 worth of good stolen from my unit after having it for 3 weeks. No cameras, no…read moreone was at work, no one knows anything. I trusted them with my belongings thinking it was secure and I've lost every single thing. I was at Denver Co, Alameda location.

Highly recommend using this storage facility! Shout outs to Shannon and Molly for doing their jobs…read morelike professionals! I have been using their units for years now off and on and this place goes above and beyond. Always willing to avoid late fees if theres good reason and make the whole in and out process easy and stress free. Also at one point I had an issue with getting furniture out my unit and they worked with me, no question asked with no extra charges! As of late they also gave me a free lock as a courtesy because my door broke. I couldnt be happier and feel any more security and safety from this business! One more thing...prices are great!! The building seems a little unfriendly but the place is golden, rent here, you wont be disappointed!

Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

David is the best! He's the person you'll greet when you come in and he is so welcoming and…read moreprofessional. The units are clean and well maintained and have a freight elevator and carts that make it super easy to move your stuff. They're also very concerned with safety and have you set up a personal code that mitigates nefarious activity. I can't recommend this place enough! I just want to go and visit David!

I have been using Tire Storage (www.tirestorage.com) for the past several years. I've experienced…read morenothing but excellent customer service. This type of company exists to make your life easy and they do exactly that. Easy online scheduling where I can select my dealership and a date and within a couple clicks everything is set. They've always been on time with great communication. This week I had a change in my schedule and reached out to see if they could deliver a day early. There sits showed no availability for that day. But I got a quick email reply from the GM, Ryan, saying he would be happy to adjust the delivery date. They just make it so easy and I am grateful to encounter good service. Highly recommend!

TLDR: They lost my tires and I had to purchase new ones for over $1000…read more Considering their only job is to store tires, that's pretty bad. Apparently, back in June, they had an issue with picking up my tires from Discount. There was no response after my message to try and pick them up again. They just went silent. I had to call discount to get confirmation that "someone had picked up my tires." And after I expressed disappointment with their lack of communication and customer service here, they've said nothing. Don't make the same expensive mistake I did by trusting them.