The new jeweler at this 73 Church Street location stole my mother's gold watch when she dropped it…read moreoff for repair. Continually given excuses month after month as to why it was not ready. Unfortunately Mom passed away without ever being able to pick up her gold antique watch. Proceed with caution and don't ever lose the tiny receipt given when dropping off something for repair. She was friends with the previous owners who had a stellar reputation.

Love this place!! Family run by a guy (jeweler) and his wife (runs the floor). Super nice people!…read moreThey said it would take 2 weeks to rhodium plate a ring of mine but I ended up getting a text later in the day that it was ready which was amazing! Prices are reasonable for custom jewelry and these seem like people you can trust. 10/10 recommend!

This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

Need a quick sizing of my new watch bracelet and they did a great job quickly and very reasonably…read morepriced

They're very nice, but just know before you go that their website mentions silver plated items, but…read morethey do NOT buy silver plated items. It would be helpful if they removed that on their site so that people don't waste the trip.

I got my engagement ring here and loved the experience so much that my partner and I came back to…read moreget our wedding bands as well. We worked with Val for all 3 rings and she is an absolute joy to work with. We went to a couple other ring shops before trying Ascot and just love how Val was so personable and helpful when we asked for recommendations or opinions. She genuinely wanted us to get what made us happy and did her best to make that happen. I highly recommend working with Val! We truly appreciated her care, knowledge, and professionalism and will be back to work with her for any future pieces.

They did a nice job. Personalized service in a professional high security setting. They have other…read moreoffices in major metropolitan areas.

Cumberland diamond is a wonderful place. We have been shopping…read more here for 25 years. The people are amazing and the products are the best. Trace and Treva

Melissa is the kindest, most patient and helpful person ever! She helped us pick the perfect…read morematching wedding anniversary band.

Great local place. Super friendly. Repaired my necklace for free actually (Super minor). Nice…read morestaff, very helpful. Will buy from them going forward. Great ring, necklaces and watches and more. Next to the UPS and Crunch stores in Highland Plaza.

This was about the 4th or 5th store I came across when looking to buy an engagement ring. David…read moreDouglas Diamonds has an amazing selection and seriously a great staff. Nathan and Nicole both spent a good amount of time helping me on choosing the perfect engagement ring for my soon to be Fiancé. They went out of their way to do a lot for me and over time we built this small personal relationship. I can't say much in terms of getting repairs done and other services, however they really did make the process of buying an engagement ring fun, exciting, and easy. I look back to visiting them as we get the ring resized and eventually when we get our wedding bands. I can't recommend this place enough, at least for those looking for an engagement ring.

Overall a great experience. Kind and helpful all around. The appraisal process was seamless. Will…read moreabsolutely return in the future.

What a gem! After some initial confusion on my part (I received an email from a particular watch…read moreBrand that they were doing free watch battery repairs here).. apparently that wasn't exactly the case. Important to read the fine print folks! Anyway, upon my arrival I was greeted kindly by everyone there and not just me, but my dog too! (They even had dog treats!) After speaking with Christa (so sweet!) about my mixup and knowing I was only in town for a few more days, she was so kind and so helpful and still offered to fix my watch battery for free! What a wonderful experience all around! Not to mention, their selection of jewelry was excellent! I highly recommend anyone looking, to go and explore the options here. I certainly will the next time I am in town!